Exam MS-200: Planning and Configuring a Messaging Platform

Candidates for this exam are Messaging Administrators who deploy, configure, manage, troubleshoot, and monitor recipients, permissions, mail protection, mail flow, and public folders in both on-premises and... cloud enterprise environments.

Messaging Administrators are responsible for managing hygiene, messaging infrastructure, hybrid configuration, migration, disaster recovery, high availability, and client access.

Messaging Administrators collaborate with the Security Administrator and Microsoft 365 Enterprise Administrator to implement a secure hybrid topology that meets the business needs of a modern organization.

The Messaging Administrator should have a working knowledge of authentication types, licensing, and integration with M365 applications.


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Exam MS-200: Planning and Configuring a Messaging Platform

Languages: English

This exam measures your ability to accomplish the following technical tasks: manage modern messaging infrastructure; manage mail flow topology; and manage recipients and devices.

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Skills measured

Manage modern messaging infrastructure (45-50%)

Manage databases

  • plan mailbox database requirements
  • create mailbox databases
  • configure mailbox databases
  • troubleshoot mailbox databases

Manage Database Availability Groups (DAGs)

  • plan DAG settings and members
  • create a DAG
  • manage DAG members
  • deploy and manage site resilience
  • test a database and datacenter failover scenario
  • troubleshoot DAG problems
  • evaluate Exchange services health

Manage and implement client access

  • plan namespaces
  • plan high availability for client access
  • configure virtual directories and URLs
  • configure client access policies
  • configure global Outlook Web App (OWA) policies
  • configure Autodiscover for Exchange
  • troubleshoot client access connectivity problems
  • manage Exchange certificates lifecycle

Manage disaster recovery

  • plan backup and recovery strategy
  • implement and perform backups
  • restore servers, databases, and mailboxes

Manage messaging infrastructure lifecycle

  • plan Exchange Server installation
  • prepare Active Directory (AD) for Exchange
  • install and update Exchange services

Manage mail flow topology (35-40%)

Plan the Transport Pipeline

  • plan transport architecture
  • design for multi-site mail flow
  • plan a high availability mail flow solution

Manage Connectors

  • plan connectors
  • create Send and Receive connectors
  • configure connectors

Manage Mail Flow

  • manage transport rules
  • manage domains
  • implement a multi-site mail flow

Troubleshoot mail flow problems

  • validate inbound and outbound mail flow
  • examine message trace
  • configure message tracking
  • analyze message headers with the remote connectivity analyzer
  • handle Non-Deliverable Reports (NDRs)
  • investigate transport logs
  • monitor mail flow

Manage recipients and devices (15-20%)

Manage recipient resources

  • manage archive mailboxes
  • manage resource mailboxes
  • manage groups
  • manage mailboxes
  • manage mailbox permissions
  • configure mailbox policies
  • manage shared mailboxes
  • evaluate license options

Manage mobile devices

  • configure mobile device mailbox policies
  • manage mobile device access

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Related certifications

Microsoft 365 Certified: Messaging Administrator Associate

Microsoft 365 Messaging Administrators deploy, configure, manage, and monitor messaging infrastructure, permissions, client access, mail protection, and mail flow in both on-premises, hybrid, and cloud enterprise environments.

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