Exam MS-900: Microsoft 365 Fundamentals

This exam is designed for candidates looking to demonstrate foundational knowledge on the considerations and benefits of adopting cloud services in general and the Software as... a Service (SaaS) cloud model. This exam will also cover knowledge of available options and benefits gained by implementing Microsoft 365 cloud service offerings.

This exam can be taken as a precursor to cloud computing and technologies exams such as Office 365, Microsoft Intune, Azure Information Protection (AIP), and Windows 10.


Fulfills the requirement for: Microsoft 365 Certified Fundamentals

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Exam MS-900: Microsoft 365 Certified Fundamentals

Languages: English

Prove that you understand cloud concepts; core Microsoft 365 services and concepts; security, compliance, privacy, and trust in Microsoft 365; and Microsoft 365 pricing and support.

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Skills measured

Understand cloud concepts (15-20%)

Detail and understand the benefits and considerations of using cloud services

Understand the different types of cloud services available

  • position Microsoft 365 in a SaaS scenario, IaaS, PaaS, SaaS, Public, Private, and Hybrid scenarios

Understand core Microsoft 365 services and concepts (30-35%)

Describe the core Microsoft 365 components

  • Windows 10 Enterprise
  • Exchange Online
  • SharePoint Online
  • Teams
  • Enterprise Mobility + Security products and technologies

Compare core services in Microsoft 365 with corresponding on-premises services

  • identify scenarios when usage of M365 services is more beneficial than on-premises services

Understand the concept of modern management

  • understand the Windows-as-a-Service (WaaS) model
  • describe the usage of the Microsoft 365 Admin Center and M365 user portal
  • understand the Microsoft deployment and release model for Windows and cloud business apps

Understand Office 365 ProPlus

  • compare with on-premises Office 2016 deployment

Understand collaboration and mobility with Microsoft 365

  • understand the concept of effective collaboration with Microsoft 365
  • understand the concept of enterprise mobility, device management, and application management within an organization

Describe analytics capabilities in Microsoft 365

Understand security, compliance, privacy, and trust in Microsoft 365 (25-30%)

Understand security and compliance concepts with Microsoft 365

  • understand key components that need to be protected within an organization’s cloud and on-premises infrastructure
  • understand key security pillars of protection, including identity, documents, network, and devices

Understand identity protection and management

  • understand concepts of cloud identity, on-premises identity, and hybrid identity
  • understand Multi-Factor Authentication (MFA)

Understand the need for unified endpoint management, security usage scenarios and services

  • compare security usage scenarios and services available with Azure Active Directory P1, P2, and Active Directory Domain Services (AD DS)
  • understand how Microsoft 365 services addresses the most common current threats

Understand the Service Trust portal and Compliance manager

  • understand the trust relationship with Microsoft, service locations
  • confidence in data protection
  • how to address most common cloud adoption show stoppers

Understand Microsoft 365 pricing and support (25-30%)

Understand licensing options available in Microsoft 365

  • describe M365 subscriptions and management options
  • understand key selling points of M365 in segments of productivity, collaboration, security, and compliance
  • understand the different licensing and payment models available for M365
  • understand how to determine and implement best practices

Plan, predict, and compare pricing

  • understand the Cloud Solution Provider (CSP) pricing model for Windows and Microsoft cloud services
  • understand the basics of cost benefit analysis for on-premises vs. cloud
  • understand billing and bill management options available

Describe support offerings for Microsoft 365 services

  • describe how to create a support request for Microsoft 365 services
  • describe Service Level Agreements (SLAs)
  • understand how to determine service health status

Understand the service lifecycle in Microsoft 365

  • understand private, public preview, and General Availability (GA) and their correlation to support policy and pricing

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Related certifications

Microsoft 365 Certified Fundamentals

Prove that you understand the options available in Microsoft 365 and the benefits of adopting cloud services, the Software as a Service (SaaS) cloud model, and implementing Microsoft 365 cloud service.

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