Select Microsoft Certification pages are now available on the Learn web site. For more information, refer to Moving Microsoft Certifications to Learn - FAQ.

Microsoft training and certification help

Have questions about Microsoft training and certification products? The Microsoft Learning site answers most general learning questions about Microsoft training, online courses, training and certification products, Official Microsoft Training (Microsoft Official Courses [MOC] and Microsoft Official Courses On-Demand [MOC On-Demand]), and more.

Still have questions? Please see our support options below.

Contact information

Area of support

Contact information

Microsoft Certification Program (MCP)

Your question may already be answered in our Technical Certification Overview!

Certification Support Forums:
Get help through our moderated MCP support forums.

A forum moderator will respond in one business day.

Microsoft Certified Trainer (MCT) program
(including e-learning access codes for MCTs in North America)

Your question may already be answered in our MCT Program Overview!

MCT Support Forums:
Get help through our moderated MCT support forums.

A forum moderator will respond in one business day.

Microsoft Dynamics

Telephone: (800) 456-0025
Monday through Friday: 8:00 A.M.–6:00 P.M. Central Time

Email (certification and training inquiries):
Contact US
Response within two business days

EMEA Telephone Number: +442076606016

Official Microsoft Training: Microsoft Official Courses (MOC) (available only to Microsoft Partner Network [MPN] members, MPN members with the certification competency, Microsoft Imagine Academy members, and MCTs) and Microsoft Official Courses On-Demand (MOC On-Demand) (available only to MPN members with the certification competency)

Telephone: (855) 507-6283
Monday through Friday: 4:30 A.M.–5:00 P.M. Pacific Time

Contact Us
Response within two business days

EMEA Telephone Number: +442076606016

Microsoft Imagine Academy FAQ

Microsoft Imagine Academy is a subscription-based membership program that provides educators with the tools they need to effectively train students on Microsoft technologies, prepare students for the global economy, and create a skilled community.

Where can I get information on the Microsoft Imagine Academy Program?

For more information about this program and to learn about the benefits available to educators and students, visit the Microsoft Imagine Academy site.

Where should Microsoft Imagine Academy administrators sign in or get support?

To sign in, visit the Member Sign-In page.

To get support, visit the Contact Us page.