The vision for modern commerce is straightforward: provide customers with a consistent set of offers, available through three distinct channels on a modern commerce platform that’s built from the ground up to support software and cloud services.

We continue to execute on our modern commerce strategy by introducing programmatic changes across our volume licensing programs that relate specifically to offer pricing and discounting for small and medium sized customers. These changes will introduce consistency to pricing and better reflect costs and customer demand and align with cloud pricing, helping us move from a program- to a customer-centric pricing structure.

The below resources will help you understand what’s coming so you can prepare to help customers manage the changes to their accounts.

Read the FAQ


This document addresses questions about the Commercial Licensing program changes and include customer messaging to help you start the conversation.

Attend the training


We have multiple opportunities to get more details about both the program and product price changes and ask questions. Please contact your Microsoft Commercial Licensing Lead or Partner Development Manager for more information on upcoming training events.