The new commerce experience for CSP

July 21, 2021 Update: First phase of changes to Azure offer availability is live, phase 2 coming in February 2022

In January we announced the below upcoming changes to the previous Azure offer availability in the Cloud Solution Provider program. The first phase is live and now all new Azure business in the Cloud Solution Provider program will transact on the new commerce platform via the Azure plan offer.

The second phase will start on February 1, 2022. In this phase, changes impacting partners will be implemented for the previous Azure offer in the Cloud Solution Provider program. See the new commerce experience for Azure in the Cloud Solution Provider program collection for more information (requires Microsoft Partner Network ID).

January 21, 2021 Update: Changes to Azure offer availability in CSP related to the new commerce experience for Azure

While the new Azure offer in the Cloud Solution Provider program (Azure plan) provides partners with an improved experience, we want to give partners time to incorporate the new Azure features with their services and transition their customers to the new experience. Given this, we will be taking a phased approach to changing the availability of the previous Azure offer in the Cloud Solution Provider program. This phased-approach centers on progressive change, delivering the key benefits of new commerce in the Cloud Solution Provider program with minimal disruption. There will be three phases with phase 1 starting on July 21, 2021. For phases 2 and 3, we will inform partners at least 6 months in advance before the start of each of these phases so they can prepare their customers.

Below is an overview of the phases of upcoming changes: 

  • Phase 1- July 21, 2021: All new Azure business in the Cloud Solution Provider program will transact on the new commerce platform via the Azure plan offer. 
  • Phase 2- Calendar year 2022: Changes for partners on the previous Azure offer in the Cloud Solution Provider program.
  • Phase 3- Date TBD: Removal of the availability of the previous Azure offer in the Cloud Solution Provider programfor existing partners and customers.

Microsoft partners can review the new commerce experience for Azure in the Cloud Solution Provider program collection (requires Microsoft Partner Network ID) and partner blog for additional information. Learn more about the Microsoft Customer Agreement.

November 1, 2019

We’re excited to introduce a new commerce experience in the Cloud Solution Provider (CSP) program for Azure. Starting today, this new experience will streamline and improve the way CSP customers buy and consume Azure services, in addition to providing a consistent view of Azure pricing across sales motions, USD pricing for global consistency, billing date alignment, and access to Azure Cost Management.

The existing Azure offer in CSP continues to be available to allow time for partners to build new services and start moving their customers over to the new Azure features in CSP. For more details, partners should review the materials posted on the Partner Center resources gallery.

To help partners and customers transition to the new experience, we’ve outlined important dates below.

Key milestones for commerce experience in CSP

Key milestones for commerce experience in CSP

Microsoft Customer Agreement for CSP

The Microsoft Customer Agreement is a new, non-expiring agreement that will replace the current Microsoft Cloud Agreement for all new and existing CSP customers. The Microsoft Customer Agreement can also be used to purchase all offers available in the program. This includes the purchase of existing offers available under the Microsoft Cloud Agreement. Customers who purchase the new Azure plan in CSP will be required to accept the terms of the Microsoft Customer Agreement. 

For the purchase of other offers in CSP, including the existing Azure offer, partners will have the option to use the Microsoft Customer Agreement or the Microsoft Cloud Agreement during a transition period that ends on January 31, 2020. After the transition period, partners will be required to direct their customers to accept the Microsoft Customer Agreement only for all purchases, including subscription renewals, in CSP. The Microsoft Cloud Agreement will be discontinued in CSP on January 31, 2021.

Microsoft Partner Agreement

The Microsoft Partner Agreement (MPA), now available on the Partner Center, makes the contracting experience easier, including delivering relevant terms based on partner type and the offers they’re qualified to sell.

​After January 31, 2020, the acceptance of the MPA will be required for all partners participating in the CSP program. Partners who haven't accepted the MPA by this date will be blocked from placing new orders and will be limited to managing existing subscriptions only.

Partners in the CSP program will be the first to leverage the MPA, which will begin to replace the existing agreements as outlined in the blog here. For more information, visit the resources gallery page.