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Frequently asked questions about product licensing

Get answers to your product licensing questions. This page contains answers to the top product licensing questions that our Microsoft support teams receive.

The following questions are related to product licensing under Microsoft Volume Licensing agreements unless otherwise noted. Licensing information for retail (FPP) or original equipment manufacturer (OEM) products can be found in the Software License Agreement terms for those products. If you need more information or your question is not answered here, please contact your Microsoft reseller or your regional Microsoft customer support center.

Introduction to Product Terms

Downgrade rights

Reimaging rights

Software Assurance

Third-party use

Windows 10

Upgrade license

Access by multiple users/devices

Rental Rights

Software Assurance and Windows Virtual Desktop Access (VDA)

Remote access

Office Professional Plus for Office 365

Qualified device

Remote access

Multiple copies on a licensed device

CAL requirements

Multiplexing

EC versus SPLA

Multi-tenant

Specialty server


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