Product Terms

The Product Terms site contains all the terms and conditions for how you purchase licenses for software and online services through Microsoft Commercial Licensing programs. The Product Terms document is updated monthly as a successor to the Product Use Rights and Product List. The current and archived editions of the Product Terms document are available for download. For more information about the Product Terms site, read the FAQ: Product Terms site.

Online Services Terms (OST)

When you subscribe to an Online Service through a Microsoft Commercial Licensing program, the terms for how you can use the service are defined in the Product Terms site and program agreement. The Online Services Terms (OST) document is updated monthly as a successor to the Microsoft Online Services Use Rights. The current and archived editions of the OST document are available for download.

Online Services Data Protection Addendum (DPA)

When you subscribe to an Online Service under the terms of the Product Terms site or OST document, the data processing and security terms are defined in Microsoft Online Services Data Protection Addendum (DPA). The DPA is an addendum to the OST. The current and archived editions of the DPA are available for download.

Services Provider Use Rights (SPUR)

The Services Provider Use Rights (SPUR) provides details on how products acquired through the Microsoft Services Provider License Agreement (SPLA) may be used. The SPUR is updated quarterly. The current and archived editions of the SPUR are available for download.

Service Level Agreements for Microsoft Online Services (SLA)

The Service Level Agreements (SLA) describe Microsoft’s commitments for uptime and connectivity for Microsoft Online Services. The current and archived editions of the SLA are available for download and they cover Office 365, Intune, Dynamics 365, and Azure.

ISV EULAs and Product List

The Microsoft Independent Software Vendor (ISV) End User License Agreements (EULAs) and Product List provide details on the availability, discontinuations, migration paths, and use of software acquired through the Microsoft Independent Software Vendor Royalty license program. The ISV EULAs and Product List are updated quarterly. The current and archived editions of the ISV EULAs and Product List are available for download.