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At Aon, collaboration is key

Aon is using Microsoft Office 365 to help its global workforce connect and collaborate in fun and meaningful ways. But it’s not all fun and games—Aon clients also benefit from knowledge-sharing and collaboration.

Aon, one of the world’s leading providers of risk management and human resources solutions, has 66,000 employees working for clients in more than 120 countries. As a globally dispersed company, Aon knew the importance of finding a strong communication and collaboration solution that was not limited to email. “We needed an open, real-time, knowledge-sharing platform where information could be broadcasted transparently and dispersed swiftly,” says Neeru Arora, chief knowledge officer at Aon.

The company decided to deploy Microsoft Office 365 to enable powerful employee connections and robust knowledge-sharing. Employees now use Office 365 productivity tools to share best practices, form dynamic teams and collaborate and communicate with colleagues across the building or on opposite sides of the world.

Aon relies on Yammer and SharePoint Online to help unite its global workforce, and in the process, employees are discovering how they can do more together. Recently, the company used Yammer to coordinate and launch its annual service day, during which employees volunteer in their local communities. CEO Greg Case kicked off the day with a live address on Yammer, and employees used Yammer to sign up for volunteer projects.

More than 2,400 employees shared pictures and posts with colleague’s companywide about their volunteer experiences. “This level of scale and involvement could not have been achieved through email or any other traditional communication channels,” says Arora.

After launching Yammer, Aon quickly grew its user base from 2,000 to 40,000. The company now has 550 active Yammer groups and more than 51,000 users, and it plans to continue using Yammer to broadcast key business announcements and to drive results for clients, including the company-wide Global Service Day and Empower Results Day.

With a connected workforce and organization wide knowledge-sharing, it’s not just the employees who win—Aon’s clients benefit as well.

“It’s remarkable how Office 365 can help unlock productivity in an organization, and we have only scratched the surface here,” says Arora.

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