I have known Andrew Wilson since he became Accenture CIO more than four years ago, and I continue to be impressed by what a strong IT organization he has built. Andrew not only motivates the IT organization, but he also takes a strong leadership role across the company, encouraging everyone to adopt new technology to transform the business. Just look at the stats. More than 420,000 Accenture employees in 120 countries embody the digital transformation experience. One of the first global corporations to migrate to Office 365, Accenture has 484,000 Exchange Online mailboxes. Consultants work in creative teams and stay engaged with the company through 20,000 SharePoint Online sites, and more than 25,000 employees are enthusiastic early adopters of Microsoft Teams. Cloud-first file storage is the norm, with employees enjoying mobile access to 900 million files or 2.2 petabytes of corporate data in OneDrive. And with employees racking up more than 309 million minutes of Skype for Business Online conferencing every month, it’s clear that they’re empowered to communicate on any device, when and where they need to. Mobility at this level does not come at the expense of security, because Accenture has the world’s largest deployment of Microsoft Enterprise Mobility + Security to manage approximately 450,000 identities and 104,000 mobile devices.
At Microsoft Ignite 2017, Brad Nyers, managing director at Accenture, walked us through the company’s global rollout of Windows 10. This will be the world’s largest Windows 10 deployment—comprising 450,000 users by the end of 2018—and it also includes Office 365 ProPlus and OneDrive. It was fascinating to hear about this latest example of Accenture using Microsoft technology to boost its own agility and productivity, so it can help drive its customers’ digital transformation stories.
To streamline the Windows 10 deployment, Accenture built the In-Place Upgrade Tool (IPU), which checks for adequate disk space and whether security tools are up to date. Employees with Windows 10–ready computers are notified via email. They follow a link to get the IPU package from OneDrive and perform the installation themselves. For employees whose devices are not ready, Accenture automatically generates remediation lists and points people to documentation that explains how to migrate their files to the cloud.
Storing data in OneDrive also helps employees who receive a new Windows 10 device. Because their data is in the cloud, when they get a new device, all they have to do is authenticate to access their information and get back to being productive. Accenture created a streamlined imaging process that layers its security tools and Office 365 ProPlus to achieve huge time savings for the company.
I’m excited to hear about the value that Microsoft technologies provide Accenture as it leads the way with a digital transformation that’s truly changing how its workforce—now 75 percent millennial—enacts the company’s mission. For a deeper dive into how “Accenture runs on Microsoft,” read the full story.