Uniting teams, securing devices
Most Think Up employees use the Lenovo X1 Yoga laptop because of the convenience offered by its long battery life and easy docking capabilities. The company previously ran its laptops on Windows 7, but upgraded to Windows 10 due to its additional security features and fast learning curve. Burkard explains, “Windows 10 felt like Windows 7 from a UI perspective, so our team members could use it from day one without extra training. Using the security features of Windows 10, we know our employees’ data is highly secure even when they’re on the road to customers and events.”
However, the company’s graphic design team uses iMacs, and this previously led to some interoperability issues. When other teams wanted to speak with the design team, they found their communications applications unreliable on their devices. This meant that employees would have to walk to the next floor or use the phone to speak with the design team.
Now that it has shifted to a device agnostic solution with Office 365, the company has seen significant improvements on this front. “Teams works pretty seamlessly across our devices, so we haven't had any issues with our Mac users on Teams,” notes Alex Nevels, Learning Lead/Boundless Explorer at Think Up.
Think Up has also strengthened security using mobile device and application management capabilities in Microsoft Intune. And because Intune integrates with Azure Active Directory, Think Up benefits from additional security options—like controlling which mobile apps can access company data. Wilson explains, “If a team member decides to use their personal iPad for work, we can keep the company data separate from their personal data. And then if that person leaves the company, we can call all that data back out.”
Think Up also uses Office 365 Advanced Threat Protection (ATP) to defend against phishing attacks and malware delivery. “ATP provides an extra layer of protection to keep our data and team members safe,” says LaHaise. “I love that it protects me from accidentally opening unsafe attachments and links on both my mobile device and laptop.” This advanced security also gives potential Think Up customers reassurance, Doney says. “We were in the middle of bringing on a new customer, and they had a lot of questions around our security and how we're set up. Hearing that we're using Office 365 and Advanced Threat Protection appeared to give them confidence, because it became a non-issue.”