Microsoft 365 for Firstline Workers

Microsoft 365 combines intuitive best-in-class productivity apps with intelligent cloud services to empower your Firstline Workforce.

Photographs of four different types of Firstline Workers in four different industries: manufacturing, aviation, healthcare, and retail

Empower your Firstline to drive your bottom line

First with customers

They define the customer experience.

First with products

They are at the heart of your organization.

First to represent your brand

They are the face of your business.


A muted image of a Firstline Worker in construction using a mobile device

The Firstline Workforce

Learn more about the role of Firstline Workers, their potential to create more success for your business, and how to empower them through digital transformation.

Empower your Firstline Workforce

Rethink productivity

Equip Firstline Workers with powerful and intuitive tools that deliver a connected and secure experience.

Streamline business practices

Transform business processes with customized apps and workflow automation to save time and money.

Protect your business

Safeguard company assets with intelligent security that won’t slow down firstline productivity.


Learn more about the Firstline Workforce

VCA boosts innovation with Microsoft

Learn how VCA partners with Microsoft to reinvent the employee experience, build a modern and secure workspace, and empower every employee.

Building for success at the firstline of business

Learn how to increase the efficiency and effectiveness of your workforce in this Harvard Business Review Analytics Services report sponsored by Microsoft.

Designed for Firstline Workers

Communicate more effectively

Get your team on the same page with chats, channels, and priority messages.

Powerful hardware

Equip Firstline Workers with versatile devices great for shared kiosks, grab-and-go programs, and more.

Connect. Plan. Get work done

Work efficiently with shifts, tasks, and teams- together in one place.

Automate Business Processes

Streamline, automate, and transform processes with PowerApps and Flow.

Customize and Extend

Easily integrate your third party and line of business apps in one single experience.

Secure access to your business

Manage access between people, devices, apps and data with identity-driven security.

Protect your workforce

Help secure business data on personal, shared and company owned devices.

A smart investment

Extend one secure solution to all levels of the organization with Microsoft 365.

Microsoft Teams for Firstline Workers

Firstline Workers drive business. Teams is the hub that connects them.

Empower every employee in your organization

Learn more about Microsoft 365 industry solutions for financial services, government, and healthcare.