{"id":3015,"date":"2024-05-21T08:30:03","date_gmt":"2024-05-21T15:30:03","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/copilot-studio\/microsoft-copilot-studio-building-copilots-with-agent-capabilities\/"},"modified":"2026-03-06T10:29:55","modified_gmt":"2026-03-06T18:29:55","slug":"microsoft-copilot-studio-building-copilots-with-agent-capabilities","status":"publish","type":"copilot","link":"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/copilot-studio\/microsoft-copilot-studio-building-copilots-with-agent-capabilities\/","title":{"rendered":"Microsoft Copilot Studio: Building copilots with agent capabilities"},"content":{"rendered":"\n<p>At <span style=\"text-decoration: underline\"><a href=\"https:\/\/build.microsoft.com\/en-US\/home\" target=\"_blank\" rel=\"noopener\">Microsoft Build 2024<\/a><\/span>, <span class=\"NormalTextRun SCXW92396498 BCX8\">we\u2019re excited to <\/span><span class=\"NormalTextRun SCXW92396498 BCX8\">announce<\/span> <span class=\"NormalTextRun SCXW92396498 BCX8\">a host of <\/span><span class=\"NormalTextRun SCXW92396498 BCX8\">new <\/span><span class=\"NormalTextRun SCXW92396498 BCX8\">powerful <\/span><span class=\"NormalTextRun SCXW92396498 BCX8\">capabilities in<\/span>&nbsp;<span style=\"text-decoration: underline\"><a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/microsoft-copilot-studio\">Microsoft Copilot Studio<\/a><\/span>\u2014t<span class=\"TextRun SCXW116420171 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW116420171 BCX8\">he single <\/span><span class=\"NormalTextRun SCXW116420171 BCX8\">conversational AI <\/span><span class=\"NormalTextRun SCXW116420171 BCX8\">tool you <\/span><span class=\"NormalTextRun SCXW116420171 BCX8\">can <\/span><span class=\"NormalTextRun SCXW116420171 BCX8\">use to create your <\/span><span class=\"NormalTextRun SCXW116420171 BCX8\">very <\/span><span class=\"NormalTextRun SCXW116420171 BCX8\">own custom copilots or extend <\/span><\/span><span class=\"TrackChangeTextDeletionMarker TrackedChange SCXW116420171 BCX8\"><span class=\"TextRun SCXW116420171 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun TrackChangeTextDeletion SCXW116420171 BCX8\">Microsoft <\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW116420171 BCX8\"><span class=\"TextRun SCXW116420171 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW116420171 BCX8\">C<\/span><\/span><\/span><span class=\"TextRun SCXW116420171 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW116420171 BCX8\">opilot experiences with your own enterprise <\/span><span class=\"NormalTextRun SCXW116420171 BCX8\">data and scenarios.<\/span><\/span><br><span class=\"TextRun SCXW116420171 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW116420171 BCX8\">The first of these are <\/span><span class=\"NormalTextRun SCXW116420171 BCX8\">c<\/span><span class=\"NormalTextRun SCXW116420171 BCX8\">opilots that can <\/span><span class=\"NormalTextRun SCXW116420171 BCX8\">now <\/span><span class=\"NormalTextRun SCXW116420171 BCX8\">act as <\/span><span class=\"NormalTextRun SCXW116420171 BCX8\">independent <\/span><span class=\"NormalTextRun SCXW116420171 BCX8\">agents\u2014<\/span><span class=\"NormalTextRun SCXW116420171 BCX8\">ones <\/span><span class=\"NormalTextRun SCXW116420171 BCX8\">that can <\/span><span class=\"NormalTextRun SCXW116420171 BCX8\">be triggered by <\/span><\/span><span class=\"TextRun SCXW116420171 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW116420171 BCX8\">events\u2014<\/span><\/span><span class=\"TextRun SCXW116420171 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW116420171 BCX8\">not just conversation\u2014<\/span><span class=\"NormalTextRun SCXW116420171 BCX8\">and <\/span><span class=\"NormalTextRun SCXW116420171 BCX8\">can<\/span> <span class=\"NormalTextRun SCXW116420171 BCX8\">automa<\/span><span class=\"NormalTextRun SCXW116420171 BCX8\">te <\/span><span class=\"NormalTextRun SCXW116420171 BCX8\">and orchestrate complex, <\/span><span class=\"NormalTextRun SCXW116420171 BCX8\">long-running business processes<\/span><span class=\"NormalTextRun SCXW116420171 BCX8\"> with more autonomy and less human intervention.<\/span><\/span><\/p>\n\n\n\n<p>For instance, consider the potential of a copilot that can react when an email arrives, look up the sender\u2019s details, see their previous communications, and use generative AI to trigger the appropriate chain of actions in their response. <span class=\"TextRun SCXW211892467 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"> <span class=\"NormalTextRun SCXW211892467 BCX8\">From <\/span><span class=\"NormalTextRun SCXW211892467 BCX8\">understanding the intent of the email, <\/span><span class=\"NormalTextRun SCXW211892467 BCX8\">to <\/span><span class=\"NormalTextRun SCXW211892467 BCX8\">look<\/span><span class=\"NormalTextRun SCXW211892467 BCX8\">ing<\/span><span class=\"NormalTextRun SCXW211892467 BCX8\"> up the sender\u2019s <\/span><span class=\"NormalTextRun SCXW211892467 BCX8\">details<\/span><span class=\"NormalTextRun SCXW211892467 BCX8\"> and account<\/span><span class=\"NormalTextRun SCXW211892467 BCX8\">, see<\/span><span class=\"NormalTextRun SCXW211892467 BCX8\">ing<\/span><span class=\"NormalTextRun SCXW211892467 BCX8\"> their previous communications, <\/span><span class=\"NormalTextRun SCXW211892467 BCX8\">checking inventory,<\/span><\/span><span class=\"TrackChangeTextDeletionMarker TrackedChange SCXW211892467 BCX8\"><span class=\"TextRun SCXW211892467 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun TrackChangeTextDeletion SCXW211892467 BCX8\">&nbsp;<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW211892467 BCX8\"><span class=\"TextRun SCXW211892467 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW211892467 BCX8\">responding<\/span><\/span><\/span><span class=\"TextRun SCXW211892467 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW211892467 BCX8\"> to the <\/span><span class=\"NormalTextRun SCXW211892467 BCX8\">sender <\/span><span class=\"NormalTextRun SCXW211892467 BCX8\">asking for their preferences, and then taking the appropriate actions to close a<\/span><span class=\"NormalTextRun SCXW211892467 BCX8\"> ticket<span class=\"TextRun SCXW116420171 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW116420171 BCX8\">\u2014<\/span><\/span>orchestrating <\/span><span class=\"NormalTextRun SCXW211892467 BCX8\">and shepherding <\/span><span class=\"NormalTextRun SCXW211892467 BCX8\">an <\/span><span class=\"NormalTextRun SCXW211892467 BCX8\">entire process over days.<\/span><\/span><span class=\"LineBreakBlob BlobObject DragDrop SCXW211892467 BCX8\"><span class=\"SCXW211892467 BCX8\">&nbsp;<\/span><br class=\"SCXW211892467 BCX8\"><\/span><\/p>\n\n\n\n<p>With such capabilities, copilots are evolving from those that work <em>with<\/em> you to those that work <em>for<\/em> you. They can be designed to handle specific roles or functions, such as IT, marketing, sales, customer success, and finance <span class=\"TextRun SCXW238919960 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW238919960 BCX8\">across various industries, including travel, retail, and financial services.<\/span>&nbsp;<\/span><\/p>\n\n\n\n<figure class=\"wp-block-msx-ump-embed wp-block-msx-ump-embed\" class=\"wp-block-msxcm-ump-embed\">\n\t<div class=\"wp-block-embed__wrapper\">\n\t\t<universal-media-player id=\"ump-69ec1a2d75fbd\"><\/universal-media-player>\n\t\t<script type=\"module\">\n\t\t\tconst currentTheme =\n\t\t\t\tlocalStorage.getItem('msxcmCurrentTheme') ||\n\t\t\t\t(window.matchMedia('(prefers-color-scheme: dark)').matches ? 'dark' : 'light');\n\n\t\t\t\/\/ Modify player theme based on localStorage value.\n\t\t\tlet options = {\"autoplay\":false,\"hideControls\":null,\"language\":\"en-us\",\"loop\":false,\"partnerName\":\"cloud-blogs\",\"poster\":\"https:\\\/\\\/cdn-dynmedia-1.microsoft.com\\\/is\\\/image\\\/microsoftcorp\\\/RW1lD2U?wid=1280\",\"title\":\"\",\"sources\":[{\"src\":\"https:\\\/\\\/cdn-dynmedia-1.microsoft.com\\\/is\\\/content\\\/microsoftcorp\\\/RW1lD2U-0x1080-6439k\",\"type\":\"video\\\/mp4\",\"quality\":\"HQ\"},{\"src\":\"https:\\\/\\\/cdn-dynmedia-1.microsoft.com\\\/is\\\/content\\\/microsoftcorp\\\/RW1lD2U-0x720-3266k\",\"type\":\"video\\\/mp4\",\"quality\":\"HD\"},{\"src\":\"https:\\\/\\\/cdn-dynmedia-1.microsoft.com\\\/is\\\/content\\\/microsoftcorp\\\/RW1lD2U-0x540-2160k\",\"type\":\"video\\\/mp4\",\"quality\":\"SD\"},{\"src\":\"https:\\\/\\\/cdn-dynmedia-1.microsoft.com\\\/is\\\/content\\\/microsoftcorp\\\/RW1lD2U-0x360-958k\",\"type\":\"video\\\/mp4\",\"quality\":\"LO\"}],\"ccFiles\":[{\"url\":\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/microsoft-copilot\\\/blog\\\/wp-json\\\/msxcm\\\/v1\\\/get-captions?url=https%3A%2F%2Fwww.microsoft.com%2Fcontent%2Fdam%2Fmicrosoft%2Ffinal%2Fen-us%2Fmicrosoft-product-and-services%2Fblog%2Fvideos%2FRW1lD2U%2FRW1lD2U_cc_en-us.ttml\",\"locale\":\"en-us\",\"ccType\":\"TTML\"}]};\n\n\t\t\tif (currentTheme) {\n\t\t\t\toptions.playButtonTheme = currentTheme;\n\t\t\t}\n\n\t\t\tdocument.addEventListener('DOMContentLoaded', () => {\n\t\t\t\tump(\"ump-69ec1a2d75fbd\", options);\n\t\t\t});\n\t\t<\/script>\n\t<\/div>\n\t<\/figure>\n\n\n\n<p>With these new capabilities, here are some examples of the kinds of copilots our customers can build<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>IT help desk<\/strong>.&nbsp;<span class=\"TextRun SCXW1806967 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW1806967 BCX8\">IT support<\/span><span class=\"NormalTextRun SCXW1806967 BCX8\"> is <\/span><span class=\"NormalTextRun SCXW1806967 BCX8\">complex, <\/span><span class=\"NormalTextRun SCXW1806967 BCX8\">involving tickets, order numbers, approvals, and stock levels<\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW1806967 BCX8\"><span class=\"TextRun SCXW1806967 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW1806967 BCX8\">. <\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW1806967 BCX8\"><span class=\"TextRun SCXW1806967 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW1806967 BCX8\">O<\/span><\/span><\/span><span class=\"TextRun SCXW1806967 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW1806967 BCX8\">pening and closing a ticket can be a long-running task that spans days.<\/span> <span class=\"NormalTextRun SCXW1806967 BCX8\">A copilot can now handle this process, <\/span><span class=\"NormalTextRun SCXW1806967 BCX8\">interfacing with IT service management applications, resolving IT tickets with context and memory, creating <\/span><span class=\"NormalTextRun SCXW1806967 BCX8\">purchase orders <\/span><span class=\"NormalTextRun SCXW1806967 BCX8\">for device refresh, and <\/span><span class=\"NormalTextRun SCXW1806967 BCX8\">reaching out and getting <\/span><span class=\"NormalTextRun SCXW1806967 BCX8\">managers approvals<\/span><span class=\"NormalTextRun SCXW1806967 BCX8\">\u2014<\/span><\/span><span class=\"TrackChangeTextDeletionMarker TrackedChange SCXW1806967 BCX8\"><span class=\"TextRun SCXW1806967 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun TrackChangeTextDeletion SCXW1806967 BCX8\">all <\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW1806967 BCX8\"><span class=\"TextRun SCXW1806967 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW1806967 BCX8\">independently<\/span><\/span><\/span><span class=\"TextRun SCXW1806967 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW1806967 BCX8\">. <\/span><\/span><\/li>\n\n\n\n<li><strong>Employee onboarding<\/strong>.&nbsp;Onboarding new employees is often expensive and slow. Now, imagine you\u2019re a new hire. A copilot greets you, reasons over HR data, and answers your questions. It introduces you to your buddy, provides training and deadlines, assists with forms, and sets up your first week of meetings. <span class=\"TextRun SCXW238230530 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW238230530 BCX8\">Throughout all of this, the copilot is in touch, <\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW238230530 BCX8\"><span class=\"TextRun SCXW238230530 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW238230530 BCX8\">guiding you through <\/span><\/span><\/span><span class=\"TextRun SCXW238230530 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW238230530 BCX8\">the <\/span><span class=\"NormalTextRun SCXW238230530 BCX8\">weeks<\/span><span class=\"NormalTextRun SCXW238230530 BCX8\">-long onboarding and account set up processes. <\/span><\/span><span class=\"LineBreakBlob BlobObject DragDrop SCXW238230530 BCX8\"><span class=\"SCXW238230530 BCX8\">&nbsp;<\/span><br><\/span><\/li>\n\n\n\n<li><strong>Personal concierge for sales and service<\/strong>.&nbsp;Balancing exceptional customer experience while meeting ambitious revenue goals can be challenging. When a copilot serves guests, i<span class=\"NormalTextRun SCXW65247215 BCX8\">t <\/span><span class=\"NormalTextRun SCXW65247215 BCX8\">can use the <\/span><span class=\"NormalTextRun SCXW65247215 BCX8\">memory <\/span><span class=\"NormalTextRun SCXW65247215 BCX8\">of <\/span><span class=\"NormalTextRun SCXW65247215 BCX8\">previous conversations<\/span><span class=\"NormalTextRun SCXW65247215 BCX8\"> with guests to remember their preferences, <\/span>make reservations, handle complaints, and answer questions related to the products and services on offer. The copilot learns from its interactions and proposes new ways of handling customer scenarios. By doing so, copilots can increase upsell and attachment rates, driving revenue for the resort while simultaneously enhancing guest experience, satisfaction rates, and repeat business.<\/li>\n<\/ul>\n\n\n\n<p>Let\u2019s dig deeper into a few of the underlying capabilities that make all this possible:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Asynchronous orchestration of complex tasks<\/strong>. <span class=\"TextRun SCXW198454415 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW198454415 BCX8\">The first is the ability to use <\/span><span class=\"NormalTextRun SCXW198454415 BCX8\">generative AI-<\/span><\/span><span class=\"TrackChangeTextDeletionMarker TrackedChange SCXW198454415 BCX8\"><span class=\"TextRun SCXW198454415 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun TrackChangeTextDeletion SCXW198454415 BCX8\">powered<\/span><\/span><\/span>&nbsp;<span class=\"TextRun SCXW198454415 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW198454415 BCX8\">planning and reasoning <\/span><span class=\"NormalTextRun SCXW198454415 BCX8\">to manage <\/span><span class=\"NormalTextRun SCXW198454415 BCX8\">complex, multi<\/span><span class=\"NormalTextRun SCXW198454415 BCX8\">step,<\/span><span class=\"NormalTextRun SCXW198454415 BCX8\"> long-running tasks. For example, reacting to a new order means <\/span><span class=\"NormalTextRun SCXW198454415 BCX8\">determining the need to verify inventory, trigger<\/span><span class=\"NormalTextRun SCXW198454415 BCX8\">ing<\/span><span class=\"NormalTextRun SCXW198454415 BCX8\"> the right <\/span><span class=\"NormalTextRun SCXW198454415 BCX8\">payment processes, pinging a supervisor for approval if <\/span><span class=\"NormalTextRun SCXW198454415 BCX8\">the amount <\/span><span class=\"NormalTextRun SCXW198454415 BCX8\">is above a certain threshold, and replying with a confirmation. Many of these events can take hours\u2014or even days\u2014<\/span><span class=\"NormalTextRun SCXW198454415 BCX8\">to complete, <\/span><span class=\"NormalTextRun SCXW198454415 BCX8\">but the copilot will run through them<\/span><span class=\"NormalTextRun SCXW198454415 BCX8\">, <\/span><span class=\"NormalTextRun SCXW198454415 BCX8\">maintaining<\/span><span class=\"NormalTextRun SCXW198454415 BCX8\"> the necessary state and context to do so.<\/span><\/span><\/li>\n\n\n\n<li><strong>Memory and context<\/strong>. <span class=\"TextRun SCXW33300866 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33300866 BCX8\">One of the frustrating things about support has traditionally been having to <\/span><\/span><em><span class=\"TextRun SCXW33300866 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33300866 BCX8\">repeat<\/span><\/span><\/em><span class=\"TextRun SCXW33300866 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33300866 BCX8\"> information: who you are, what your policy number is, what your address is. There is no continuity of conversation. <\/span><span class=\"NormalTextRun SCXW33300866 BCX8\">Copilots will <\/span><span class=\"NormalTextRun SCXW33300866 BCX8\">now <\/span><span class=\"NormalTextRun SCXW33300866 BCX8\">learn from previous conversations from the <\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW33300866 BCX8\"><span class=\"TextRun SCXW33300866 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33300866 BCX8\">users and<\/span><\/span><\/span><span class=\"TextRun SCXW33300866 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"> <span class=\"NormalTextRun SCXW33300866 BCX8\">utilize this knowledge <\/span><span class=\"NormalTextRun SCXW33300866 BCX8\">to <\/span><span class=\"NormalTextRun SCXW33300866 BCX8\">continually <\/span><span class=\"NormalTextRun SCXW33300866 BCX8\">personalize <\/span><span class=\"NormalTextRun SCXW33300866 BCX8\">interactions<\/span><span class=\"NormalTextRun SCXW33300866 BCX8\">. A <\/span><span class=\"NormalTextRun SCXW33300866 BCX8\">copilot may not need to ask you for your laptop model <\/span><span class=\"NormalTextRun SCXW33300866 BCX8\">or your address when you call again for the same issue. Conversations will <\/span><span class=\"NormalTextRun SCXW33300866 BCX8\">thus <\/span><span class=\"NormalTextRun SCXW33300866 BCX8\">become <\/span><span class=\"NormalTextRun SCXW33300866 BCX8\">long-running, contextual,<\/span><span class=\"NormalTextRun SCXW33300866 BCX8\"> and deeply personalized.<\/span><\/span><\/li>\n\n\n\n<li><strong>Monitor, learn, and improve<\/strong>. <span class=\"NormalTextRun SCXW154560280 BCX8\">Copilots can now <\/span><span class=\"NormalTextRun SCXW154560280 BCX8\">learn and adapt, offering monitoring and teaching capabilities <\/span><span class=\"NormalTextRun SCXW154560280 BCX8\">to make their interactions better.<\/span><span class=\"NormalTextRun SCXW154560280 BCX8\"> Each copilot records a comprehensive history of its activities, providing transparency into its performance, including user interactions, actions taken, and feedback received, <\/span><span class=\"NormalTextRun SCXW154560280 BCX8\">and <\/span><span class=\"NormalTextRun SCXW154560280 BCX8\">you can see what decisions it made<span class=\"TextRun SCXW33300866 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33300866 BCX8\"><span class=\"TextRun SCXW198454415 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW198454415 BCX8\">\u2014<\/span><\/span><\/span><\/span>and correct and teach them<span class=\"TextRun SCXW33300866 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33300866 BCX8\"><span class=\"TextRun SCXW198454415 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW198454415 BCX8\">\u2014<\/span><\/span><\/span><\/span><\/span><span class=\"NormalTextRun SCXW154560280 BCX8\">with <\/span><span class=\"NormalTextRun SCXW154560280 BCX8\">just <\/span><span class=\"NormalTextRun SCXW154560280 BCX8\">a few clicks.<\/span><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/05\/image-2-copilot.jpg\" alt=\"Screenshot of the in-product experience for training copilots with agent capabilities in Microsoft Copilot Studio\" class=\"wp-image-3016\" srcset=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/05\/image-2-copilot.jpg 1920w, https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/05\/image-2-copilot-300x169.jpg 300w, https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/05\/image-2-copilot-1024x576.jpg 1024w, https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/05\/image-2-copilot-768x432.jpg 768w, https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/05\/image-2-copilot-1536x864.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Delegation with confidence and guardrails<\/strong>. When developing copilots with agent capabilities, establishing clear boundaries is paramount. Copilots operate strictly within the confines of the maker-defined instructions, knowledge, and actions. The data sources linked to the copilot adhere to stringent security measures and controls, managed through the unified admin center of Copilot Studio. This includes data loss prevention, robust authentication protocols, and more.<\/li>\n<\/ul>\n\n\n\n<p><span class=\"TextRun SCXW43911636 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW43911636 BCX8\">The<\/span><span class=\"NormalTextRun SCXW43911636 BCX8\">se advanced new<\/span> <span class=\"NormalTextRun SCXW43911636 BCX8\">capabilities <\/span><span class=\"NormalTextRun SCXW43911636 BCX8\">in Copilot Studio <\/span><span class=\"NormalTextRun CommentStart CommentHighlightPipeRestV2 CommentHighlightRest SCXW43911636 BCX8\">are currently <\/span><span class=\"NormalTextRun CommentHighlightPipeRestV2 SCXW43911636 BCX8\">accessible to customers participating in <\/span><span class=\"NormalTextRun SCXW43911636 BCX8\">an<\/span><span class=\"NormalTextRun SCXW43911636 BCX8\"> Early Access Preview<\/span><span class=\"NormalTextRun SCXW43911636 BCX8\"> where organizations <\/span><span class=\"NormalTextRun CommentStart CommentHighlightPipeClickedV2 CommentHighlightClicked SCXW43911636 BCX8\">such as Centro de la Familia are excited to explore agent capabilities that support teachers and case workers, allowing them to spend less time on administrative tasks and more time working with children, ultimately leading to better child outcomes<\/span><span class=\"NormalTextRun CommentHighlightClicked SCXW43911636 BCX8\">.<\/span> <span class=\"NormalTextRun CommentHighlightPipeClickedV2 SCXW43911636 BCX8\">Based on feedback from program participants, we will<\/span><span class=\"NormalTextRun SCXW43911636 BCX8\"> continue to<\/span><span class=\"NormalTextRun SCXW43911636 BCX8\"> iterate and refine<\/span><span class=\"NormalTextRun SCXW43911636 BCX8\"> these<\/span><span class=\"NormalTextRun SCXW43911636 BCX8\"> capabilities <\/span><span class=\"NormalTextRun SCXW43911636 BCX8\">for broader access in a preview planned for later this year<\/span><span class=\"NormalTextRun SCXW43911636 BCX8\">.<\/span><\/span><span class=\"EOP SCXW43911636 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">&nbsp;<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"additional-innovations-with-copilot-studio\">Additional innovations with Copilot Studio<\/h2>\n\n\n\n<p><span data-contrast=\"auto\">There\u2019s a lot more to share at<\/span><span data-contrast=\"auto\"> Microsoft<\/span><span data-contrast=\"auto\"> Build with Copilot Studio, and we\u2019ll touch on just a few of our new capabilities here. To learn more<span class=\"NormalTextRun SCXW154560280 BCX8\"><span class=\"TextRun SCXW33300866 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33300866 BCX8\"><span class=\"TextRun SCXW198454415 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW198454415 BCX8\">\u2014<\/span><\/span><\/span><\/span><\/span>just sign up and <span style=\"text-decoration: underline\"><a href=\"https:\/\/signup.microsoft.com\/get-started\/signup?sku=606b54a9-78d8-4298-ad8b-df6ef4481c80&amp;ru=https:\/\/copilotstudio.microsoft.com&amp;cmpid=copilotstudio-home-hero-sta-buildchatbots&amp;products=606b54a9-78d8-4298-ad8b-df6ef4481c80&amp;brandingId=28b276fb-d2a0-4379-a7c0-57dce33da0f9&amp;ali=1\">try it out for yourself <\/a><\/span><\/span><a href=\"https:\/\/aka.ms\/trycopilotstudio\"><span style=\"text-decoration: underline\">here<\/span><\/a>.<\/p>\n\n\n\n<p><b><span data-contrast=\"auto\">It\u2019s easier than ever to create c<\/span><\/b><b><span data-contrast=\"auto\">opilots<\/span><\/b>.<span data-contrast=\"auto\">&nbsp;With Copilot Studio, creating and testing copilots is now <\/span><i><span data-contrast=\"auto\">incredibly<\/span><\/i><span data-contrast=\"auto\"> simple.<\/span> <span data-contrast=\"auto\">You can create your copilot with our brand new conversationally driven experience<span class=\"NormalTextRun SCXW154560280 BCX8\"><span class=\"TextRun SCXW33300866 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33300866 BCX8\"><span class=\"TextRun SCXW198454415 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW198454415 BCX8\">\u2014<\/span><\/span><\/span><\/span><\/span>simply describe what you want it to do, and what knowledge you want it to <\/span><span data-contrast=\"auto\">have,<\/span><span data-contrast=\"auto\"> and Copilot Studio will create your very own <\/span><span data-contrast=\"auto\">c<\/span><span data-contrast=\"auto\">opilot. You can then immediately test it out, add additional capabilities, such as your own actions, APIs, and enterprise knowledge<span class=\"NormalTextRun SCXW154560280 BCX8\"><span class=\"TextRun SCXW33300866 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33300866 BCX8\"><span class=\"TextRun SCXW198454415 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW198454415 BCX8\">\u2014<\/span><\/span><\/span><\/span><\/span>and then publish it live with a few clicks.<\/span><br><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3018 size-full\" src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/05\/5.16-image-4-copilot-resized.png\" alt=\"Screenshot of the homepage of Microsoft Copilot Studio\" width=\"1200\" height=\"708\" srcset=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/05\/5.16-image-4-copilot-resized.webp 1200w, https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/05\/5.16-image-4-copilot-resized-300x177.webp 300w, https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/05\/5.16-image-4-copilot-resized-1024x604.webp 1024w, https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/05\/5.16-image-4-copilot-resized-768x453.webp 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><br><strong><span class=\"TextRun SCXW230469639 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW230469639 BCX8\">Connect all your enterprise data with Copilot<\/span><\/span><\/strong> <strong><span class=\"TrackChangeTextInsertion TrackedChange SCXW230469639 BCX8\"><span class=\"TextRun SCXW230469639 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW230469639 BCX8\">c<\/span><\/span><\/span><\/strong><span class=\"TextRun SCXW230469639 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW230469639 BCX8\"><strong>onnectors<\/strong>.<\/span><span class=\"NormalTextRun SCXW230469639 BCX8\">&nbsp;<\/span><\/span>Customers want copilots connected with data from their own enterprises business systems and apps. <span style=\"text-decoration: underline\"><a href=\"https:\/\/aka.ms\/DataPlatform2024Build\"><strong>Copilot connectors<\/strong><\/a><\/span> enable anyone to ground their copilot in business and collaboration data. This makes it possible for copilots to use various data sources, including public websites, SharePoint, OneDrive, Microsoft Dataverse tables, Microsoft Fabric OneLake (coming this calendar year), Microsoft Graph, as well as leading third-party apps. <span class=\"NormalTextRun SCXW213979365 BCX8\">You can <\/span><span class=\"NormalTextRun SCXW213979365 BCX8\">even <\/span><span class=\"NormalTextRun SCXW213979365 BCX8\">create your own <\/span><span class=\"NormalTextRun SCXW213979365 BCX8\">custom <\/span><span class=\"NormalTextRun SCXW213979365 BCX8\">generative <\/span><span class=\"NormalTextRun SCXW213979365 BCX8\">prompts<\/span> <span class=\"NormalTextRun SCXW213979365 BCX8\">to configure how a copilot handles a response from an API or connector.<\/span><br><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3022 size-full\" src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/05\/5.16-Knowledge-list-image.png\" alt=\"Screenshot of the available knowledge sources in Microsoft Copilot Studio\" width=\"1200\" height=\"677\" srcset=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/05\/5.16-Knowledge-list-image.webp 1200w, https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/05\/5.16-Knowledge-list-image-300x169.webp 300w, https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/05\/5.16-Knowledge-list-image-1024x578.webp 1024w, https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/05\/5.16-Knowledge-list-image-768x433.webp 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/p>\n\n\n\n<p>Here are a few examples of how Copilot connectors can transform copilot experiences for specific personas or functions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Legal and Compliance<\/strong>. Navigate complex legal landscapes with a Copilot extension that queries specific legal datasets, ensuring controlled and compliant responses without overwhelming users with extraneous information.<\/li>\n\n\n\n<li><strong>HR Helper<\/strong>. Assist employees with accessing essential resources for benefits and PTO policies, and even book time off directly through Copilot.<\/li>\n\n\n\n<li><strong>Incident Report Coordinator<\/strong>. Workers can locate the right documentation, report incidents, and track them efficiently, all within the context of the chat.<\/li>\n<\/ul>\n\n\n\n<p>Starting in June 2024, developers can access the public preview for Copilot connectors and <span style=\"text-decoration: underline\"><a href=\"https:\/\/build.microsoft.com\/en-US\/sessions\/4af55fa9-cb8d-4118-8c67-c45543706af3?source=sessions\" target=\"_blank\" rel=\"noopener\">stay informed on updates here<\/a><\/span>.<\/p>\n\n\n\n<p><strong>Conversational analytics (private preview)<\/strong>:&nbsp;One of the most common asks from customers has been the need for deeper insight into what their copilot is doing, how generative AI is responding, when it was unable to give the right answers and why<span data-contrast=\"auto\"><span class=\"NormalTextRun SCXW154560280 BCX8\"><span class=\"TextRun SCXW33300866 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33300866 BCX8\"><span class=\"TextRun SCXW198454415 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW198454415 BCX8\">\u2014<\/span><\/span><\/span><\/span><\/span><\/span>and recommendations on what to do to improve it.<\/p>\n\n\n\n<p>Our new conversational AI analytics and insights will help to deepen makers\u2019 understanding of their users\u2019 satisfaction, provide insights into the kinds of questions users are asking, which generative answers are helpful and which are not<span data-contrast=\"auto\"><span class=\"NormalTextRun SCXW154560280 BCX8\"><span class=\"TextRun SCXW33300866 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33300866 BCX8\"><span class=\"TextRun SCXW198454415 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW198454415 BCX8\">\u2014<\/span><\/span><\/span><\/span><\/span><\/span>and where adding new and updated knowledge sources or creating custom topics can help.<br><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3019 size-full\" src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/05\/image-5-copilot.png\" alt=\"Screenshot of the conversational analytics experience in Microsoft Copilot Studio\" width=\"1730\" height=\"1030\" srcset=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/05\/image-5-copilot.webp 1730w, https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/05\/image-5-copilot-300x179.webp 300w, https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/05\/image-5-copilot-1024x610.webp 1024w, https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/05\/image-5-copilot-768x457.webp 768w, https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/05\/image-5-copilot-1536x914.webp 1536w\" sizes=\"auto, (max-width: 1730px) 100vw, 1730px\" \/><br><strong>Templates<\/strong>: If simply describing your copilot to build it wasn\u2019t easy enough, Copilot Studio will now also include a variety of pre-built copilot samples for departments and industries. Some templates<span data-contrast=\"auto\"><span class=\"NormalTextRun SCXW154560280 BCX8\"><span class=\"TextRun SCXW33300866 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33300866 BCX8\"><span class=\"TextRun SCXW198454415 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW198454415 BCX8\">\u2014<\/span><\/span><\/span><\/span><\/span><\/span>such as Safe Travels for comprehensive travel support, Organization Navigator for organizational clarity, Kudos Copilot for fostering recognition, Wellness for employee health insights<span data-contrast=\"auto\"><span class=\"NormalTextRun SCXW154560280 BCX8\"><span class=\"TextRun SCXW33300866 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33300866 BCX8\"><span class=\"TextRun SCXW198454415 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW198454415 BCX8\">\u2014<\/span><\/span><\/span><\/span><\/span><\/span>are available now, with many more releasing in the coming months.<\/p>\n\n\n\n<p><strong>Enhanced security and controls (public preview<\/strong><strong>)<\/strong>: Administrators can now configure advanced settings beyond the default security measures and controls. With <a href=\"https:\/\/www.microsoft.com\/en-us\/security\/business\/microsoft-purview\">Microsoft Purview<\/a>, Copilot Studio administrators gain access to more detailed governance tools, including audit logs, inventory capabilities, and sensitivity labels. They will be able to review comprehensive audit logs that cover tenant-wide usage, inventory (with API support), and tenant hygiene (such as data loss prevention violations and inactive copilots), enabling them to effectively monitor business impact. Both creators and end-users will be able to view sensitivity labels when responses are generated using AI-powered answers based on SharePoint documents.<\/p>\n\n\n\n<p>With all the amazing innovations, numerous organizations are using Copilot Studio to build transformative generative AI-powered solutions. Check out this story from Nsure on how they are using Copilot Studio:<\/p>\n\n\n\n<p><span class=\"mce_SELRES_start\" data-mce-type=\"bookmark\" style=\"width: 0px;overflow: hidden;line-height: 0\">\ufeff<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"get-started-today-with-copilot-studio\">Get started today with Copilot Studio<\/h2>\n\n\n\n<p>This is just a glimpse of all the exciting innovation around copilots and Copilot Studio<span data-contrast=\"auto\"><span class=\"NormalTextRun SCXW154560280 BCX8\"><span class=\"TextRun SCXW33300866 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33300866 BCX8\"><span class=\"TextRun SCXW198454415 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW198454415 BCX8\">\u2014<\/span><\/span><\/span><\/span><\/span><\/span>we have a host of exciting new capabilities to share in our sessions at Build. So, join us in watching the sessions below, and try out Copilot Studio yourself and build and share <a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/microsoft-copilot-studio\"><span style=\"text-decoration: underline\">your very own copilot<\/span><\/a> in minutes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"watch-the-sessions-at-microsoft-build\">Watch the sessions at Microsoft Build:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201c<span style=\"text-decoration: underline\"><a href=\"https:\/\/build.microsoft.com\/en-US\/sessions\/b49feb31-afcd-4217-a538-d3ca1d171198?source=sessions\" target=\"_blank\" rel=\"noopener\">Microsoft Build opening keynote<\/a><\/span>\u201d<\/li>\n\n\n\n<li>\u201c<span style=\"text-decoration: underline\"><a href=\"https:\/\/build.microsoft.com\/en-US\/sessions\/226c764e-ab30-4ec3-b8ce-53eb230dcfe0?source=sessions\" target=\"_blank\" rel=\"noopener\">Next generation AI for developers with the Microsoft Cloud<\/a><\/span>\u201d<\/li>\n\n\n\n<li>\u201c<span style=\"text-decoration: underline\"><a href=\"https:\/\/build.microsoft.com\/en-US\/sessions\/c047732a-00eb-40f3-8c27-d6f13b1f3f57?source=sessions\" target=\"_blank\" rel=\"noopener\">Shaping next-gen development: the future of Copilot in Power Platform<\/a><\/span>\u201d<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"deeper-dives\">Deeper dives:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Breakout: \u201c<span style=\"text-decoration: underline\"><a href=\"https:\/\/build.microsoft.com\/en-US\/sessions\/c0dc5cbb-8cfd-4fce-a2da-10586333584a?source=sessions\" target=\"_blank\" rel=\"noopener\">What&#8217;s new with Microsoft Copilot Studio<\/a><\/span>\u201d<\/li>\n\n\n\n<li>Breakout with demos: &#8220;<span style=\"text-decoration: underline\"><a href=\"https:\/\/build.microsoft.com\/en-US\/sessions\/30370c2c-8029-480f-a23e-e653b08b9a86?source=sessions\" target=\"_blank\" rel=\"noopener\">Build your own copilot with Microsoft Copilot Studio<\/a><\/span>\u201d<\/li>\n\n\n\n<li>Breakout with demos: \u201c<span style=\"text-decoration: underline\"><a href=\"https:\/\/build.microsoft.com\/en-US\/sessions\/39bc3a2a-638b-4643-98b8-8fb09650c332?source=sessions\" target=\"_blank\" rel=\"noopener\">Build Microsoft Copilot extensions with Copilot Studio<\/a><\/span>\u201d<\/li>\n\n\n\n<li>Demo (live only): \u201c<span style=\"text-decoration: underline\"><a href=\"https:\/\/build.microsoft.com\/en-US\/sessions\/c3be568e-97c9-4de1-a5ef-de8f3c362e69?source=sessions\" target=\"_blank\" rel=\"noopener\">Build your own Copilot extension with Microsoft Copilot Studio<\/a><\/span>\u201d<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>At Microsoft Build 2024, we\u2019re thrilled to introduce our latest innovation, a steppingstone in agent capabilities coming to copilots, using Microsoft Copilot Studio.<\/p>\n","protected":false},"author":37,"featured_media":3027,"template":"","cs-content-type":[938,935,934,933],"cs-topic":[940,946,941],"coauthors":[697],"class_list":["post-3015","copilot","type-copilot","status-publish","has-post-thumbnail","hentry","cs-content-type-events","cs-content-type-monthly-updates","cs-content-type-news","cs-content-type-tips-and-guides","cs-topic-agentic-ai","cs-topic-ai-tool-integrations-product-integrations","cs-topic-extensibility"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Microsoft Copilot Studio: Building copilots with agent capabilities | Microsoft Copilot Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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