{"id":3454,"date":"2024-09-16T08:00:00","date_gmt":"2024-09-16T15:00:00","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/?post_type=copilot&#038;p=3454"},"modified":"2026-03-06T11:33:36","modified_gmt":"2026-03-06T19:33:36","slug":"unveiling-copilot-agents-built-with-microsoft-copilot-studio-to-supercharge-your-business","status":"publish","type":"copilot","link":"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/copilot-studio\/unveiling-copilot-agents-built-with-microsoft-copilot-studio-to-supercharge-your-business\/","title":{"rendered":"Unveiling Copilot agents built with Microsoft Copilot Studio to supercharge your business"},"content":{"rendered":"\n<p>At Microsoft, we understand that every organization is unique, and to get the most out of AI, you will want to customize it for your business&#8217;s specific needs and processes. That\u2019s why we\u2019re excited to announce <strong>Copilot agents in Microsoft 365 Copilot<\/strong>.<\/p>\n\n\n\n<p>Whether you\u2019re a user, developer, or IT professional, <a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/microsoft-copilot-studio\"><strong>Microsoft Copilot Studio<\/strong> <\/a>offers a comprehensive platform for creating, managing, and deploying <strong>Copilot agents<\/strong>.<\/p>\n\n\n\n<aside class=\"cta-block cta-block--align-left cta-block--has-image wp-block-msx-cta\" data-bi-an=\"CTA Block\">\n\t<div class=\"cta-block__content\">\n\t\t\t\t\t<div class=\"cta-block__image-container\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/09\/CLO23_RemoteHome_037_600.jpg\" class=\"cta-block__image\" alt=\"A person sitting on a chair, holding a laptop, working from home.\" srcset=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/09\/CLO23_RemoteHome_037_600.jpg 600w, https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/09\/CLO23_RemoteHome_037_600-300x300.jpg 300w, https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/09\/CLO23_RemoteHome_037_600-150x150.jpg 150w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\t\t\t<\/div>\n\t\t\n\t\t<div class=\"cta-block__body\">\n\t\t\t<h2 class=\"cta-block__headline\">Microsoft Copilot Studio<\/h2>\n\t\t\t<p class=\"cta-block__text\">Explore new opportunities for applying AI to your unique business needs.<\/p>\n\t\t\t\t\t\t\t<div class=\"cta-block__actions\">\n\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/microsoft-copilot-studio?ef_id=_k_ffb263d5d23d135572f5051ebec14972_k_&#038;OCID=AIDcmm9xzw3cn3_SEM__k_ffb263d5d23d135572f5051ebec14972_k_&#038;msclkid=ffb263d5d23d135572f5051ebec14972\"\n\t\t\t\t\t\tclass=\"btn cta-block__link btn-light\"\n\t\t\t\t\t\ttarget=\"_blank\"\t\t\t\t\t>\n\t\t\t\t\t\tTry for free today\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/aside>\n\n\n\n<p>Broadly, an agent uses AI to automate and execute business processes, working with you and on your behalf. Agents can build capacity for every individual, team, and organization\u2014from sales to marketing to customer service, and more\u2014enabling you to scale impact like never before.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365-copilot\/agents\" id=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365-copilot\/agents\" target=\"_blank\" rel=\"noreferrer noopener\">Agents come in all shapes and sizes<\/a>. They help you retrieve information from grounding data and reason over it to summarize or answer questions. More capable agents take actions when asked and the most advanced agents are autonomous, operating independently to create and perform plans, orchestrate other agents, and learn when to escalate to an employee for help.<\/p>\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69e19336d77a0&quot;}\" data-wp-interactive=\"core\/image\" class=\"wp-block-image size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/09\/NEW-agents-image-1-1.webp\" alt=\"A graphic illustrating various agents ranging from simple agents to advanced agents, including an IT Helpdesk agent, a Project Tracker agent, a Device Refresh agent, a Budget Management agent, a Lead Gen agent, and a Customer Support agent.\" class=\"wp-image-3491 webp-format\" data-orig-src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/09\/NEW-agents-image-1-1.webp\"><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on-async--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365-copilot\/agents\" target=\"_blank\" rel=\"noreferrer noopener\">Discover what agents can do for you<\/a><\/div>\n<\/div>\n\n\n\n<p>With Copilot Studio, you can create and publish Copilot agents to all kinds of channels, including Microsoft Teams, websites, or mobile apps. We have already seen incredible customer adoption, with over 50,000 organizations having used Copilot Studio to-date.<\/p>\n\n\n\n<p><strong>We are excited to announce two new capabilities for Copilot Studio<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First,<strong> Copilot agents built in Copilot Studio can now be <a href=\"#enable-copilot\">published directly into Microsoft 365 Copilot<\/a><\/strong>, surfacing right in the user\u2019s flow of work.<\/li>\n\n\n\n<li>Second, we&#8217;re unveiling a new Copilot Studio experience that <strong><a href=\"#empower-users\">empowers users of any skill level to create Copilot agents<\/a> from within SharePoint and Microsoft 365 Copilot Business Chat<\/strong> (BizChat).<\/li>\n<\/ul>\n\n\n\n<p>These new features will be rolling out in general availability to all Microsoft 365 Copilot customers over the coming weeks.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/mobile?ocid=copilot_blog+FY25\" target=\"_blank\" rel=\"noreferrer noopener\">Download the Microsoft 365 Copilot app<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"enable-copilot\"><span class=\"text-gradient\">Publish Copilot agents to Microsoft 365 Copilot<\/span><\/h2>\n\n\n<div class=\"wp-block-msxcm-kicker-container\">\n\t<div class=\" wp-block-msxcm-kicker-block wp-block-msxcm-kicker--align-right\" data-bi-an=\"Kicker Right\">\n\t\t<p class=\"wp-block-msxcm-kicker__title small text-neutral-400 text-uppercase\">\n\t\t\tMicrosoft 365 Copilot Wave 2\t\t<\/p>\n\t\t<a\n\t\t\tclass=\"wp-block-msxcm-kicker__cta btn btn-link p-0 text-decoration-none\"\n\t\t\thref=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2024\/09\/16\/microsoft-365-copilot-wave-2-pages-python-in-excel-and-agents\/\"\n\t\t\ttarget=\"_blank\"\t\t>\n\t\t\t<span>Learn more<\/span> <span class=\"glyph-append glyph-append-xsmall wp-block-msxcm-kicker__glyph glyph-append-go\"><\/span>\n\t\t<\/a>\n\t<\/div>\n<\/div>\n\n\n\n<p><strong>Copilot agents<\/strong> enable you to enhance Copilot\u2019s capabilities by connecting to your organization\u2019s&nbsp;<strong>knowledge<\/strong> and data sources. These agents can draw from valuable data in SharePoint, Microsoft Dynamics 365, or your line of business systems, and help Copilot become significantly smarter about your business and its processes. You can also expand the capabilities of agents by equipping them with new <strong>skills<\/strong>, such as sending emails, updating records, or creating support tickets. And Copilot agents can integrate with your existing line of business systems, enabling your employees and customers to easily take action in their flow of work.\u202f<\/p>\n\n\n\n<p>Users can find Copilot agents in a new store in Microsoft 365 Copilot Business Chat, Teams, and the Microsoft 365 app, and they can use them by @ mention in a chat or by interacting directly with them. IT admins can curate the store catalog from the Microsoft 365 admin center.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"empower-users\"><span class=\"text-gradient\">Empower users of any skill level to create Copilot agents<\/span><\/h2>\n\n\n\n<p>When it comes to building Copilot agents, we are introducing a new, lightweight Copilot Studio experience that makes it simple for users of any skill level to build Copilot agents directly within BizChat and SharePoint. We think everyone will need to be able to create agents in the future, much like how everyone can create spreadsheets or presentations in Microsoft 365. This new experience will roll out in general availability to all customers through October.<\/p>\n\n\n\n<p>With the new experience, you can tell Copilot Studio what you want your Copilot agent to do using natural language, and easily choose which knowledge sources you\u2019d like to integrate from across your organization\u2019s data, whether it\u2019s specific documents or entire databases. When you are ready, the Copilot agent can be used by you, shared with a select group, or deployed to an entire organization. Building a Copilot agent in SharePoint is even easier with a few clicks and no coding skills required.<\/p>\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69e19336d996c&quot;}\" data-wp-interactive=\"core\/image\" class=\"wp-block-image size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/09\/Agent-Builder-2_1920.webp\" alt=\"A screenshot showing the new lightweight experience of Copilot Studio accessed from BizChat, highlighting the creation of a Field Service agent. \" class=\"wp-image-3467 webp-format\" data-orig-src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/09\/Agent-Builder-2_1920.webp\"><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on-async--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>You can continue to customize any Copilot agent in the full Copilot Studio editor, adding more advanced capabilities including autonomy. As we announced <a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/copilot-studio\/microsoft-copilot-studio-building-copilots-with-agent-capabilities\/?msockid=014cef2d1ebe63622da2fbc01f936236\">at Build 2024<\/a>, we believe <strong>autonomous agents<\/strong> will fundamentally change business processes. We\u2019re actively working with enterprise customers who are aleady building autonomous agents in Copilot Studio as part of our early access program, and <strong>and we look forward to sharing more later this year.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"centrally-manage\"><span class=\"text-gradient\">Manage Copilot agents with centralized controls<\/span><\/h2>\n\n\n\n<p>We believe organizations that embrace AI will create and use many Copilot agents. There will be as many agents as there are documents or SharePoint sites in an organization. Copilot Studio provides a trusted environment that delivers confidence through comprehensive policies, access controls, and agent management, all available within a centralized admin center. This includes the ability to control agent creation, sharing, and use, which allows organizations to meet their security, compliance and governance goals.<\/p>\n\n\n\n<p>Furthermore, the data used to ground agents remains securely within the Microsoft 365 trust boundary, adhering to your organization\u2019s labeling and policy guidelines. When extending your agents through Copilot Studio, your data remains in the Microsoft Azure tenant boundary with security layers to prevent invalid authentication and authorization and data loss prevention (DLP) policies for additional control. And all of this is built on Microsoft\u2019s Responsible AI and Enterprise Data Protection standards. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/aka.ms\/MCSgov\" target=\"_blank\" rel=\"noreferrer noopener\">Learn more about Microsoft Copilot Studio governance<\/a><\/div>\n<\/div>\n\n\n\n<p>Ultimately, in a world where AI is rapidly transforming how we work, Microsoft 365 Copilot and Copilot Studio offer new opportunities for applying AI to your unique business needs. By empowering users to create, tailor, and deploy Copilot agents of all types, Microsoft is making advanced AI accessible and valuable to everyone.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Learn more about <a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/microsoft-copilot-studio?ef_id=_k_ffb263d5d23d135572f5051ebec14972_k_&amp;OCID=AIDcmm9xzw3cn3_SEM__k_ffb263d5d23d135572f5051ebec14972_k_&amp;msclkid=ffb263d5d23d135572f5051ebec14972\">Microsoft Copilot Studio<\/a>.<\/li>\n\n\n\n<li>Learn more about <a href=\"https:\/\/aka.ms\/MCSgov\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Copilot Studio governance<\/a>.<\/li>\n\n\n\n<li>Read the Microsoft 365 blog post about <a href=\"https:\/\/aka.ms\/M365CopilotWave2\/blog\" target=\"_blank\" rel=\"noreferrer noopener\">Copilot Wave 2<\/a>.<\/li>\n\n\n\n<li>Join us at <a href=\"https:\/\/powerplatformconf.com\/#!\/\" target=\"_blank\" rel=\"noreferrer noopener\">the Power Platform Community Conference<\/a>&nbsp;to see how Microsoft is transforming the developer experience.&nbsp;<\/li>\n\n\n\n<li>Get in touch with <a href=\"https:\/\/go.microsoft.com\/fwlink\/?linkid=2255354&amp;clcid=0x409&amp;culture=en-us&amp;country=us\" target=\"_blank\" rel=\"noreferrer noopener\">a Microsoft representative today<\/a>.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>At Microsoft, we understand that every organization is unique, and to get the most out of AI, you will want to customize it for your business\u2019s specific needs and processes. Whether you\u2019re a user, developer, or IT professional, Microsoft Copilot Studio offers a comprehensive platform for creating, managing, and deploying AI agents.<\/p>\n","protected":false},"author":26,"featured_media":3500,"template":"","cs-content-type":[935,934,933],"cs-topic":[940,946,951,950],"coauthors":[710],"class_list":["post-3454","copilot","type-copilot","status-publish","has-post-thumbnail","hentry","cs-content-type-monthly-updates","cs-content-type-news","cs-content-type-tips-and-guides","cs-topic-agentic-ai","cs-topic-ai-tool-integrations-product-integrations","cs-topic-developer-tools","cs-topic-microsoft-365-integrations-product-integrations"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Supercharge your business with agents built with Microsoft Copilot Studio | Microsoft Copilot Blog<\/title>\n<meta name=\"description\" content=\"Microsoft Copilot Studio offers a comprehensive platform for creating, managing, and deploying AI agents. Learn more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/copilot-studio\/unveiling-copilot-agents-built-with-microsoft-copilot-studio-to-supercharge-your-business\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Supercharge your business with agents built with Microsoft Copilot Studio | Microsoft Copilot Blog\" \/>\n<meta property=\"og:description\" content=\"Microsoft Copilot Studio offers a comprehensive platform for creating, managing, and deploying AI agents. 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