{"id":376,"date":"2020-03-30T15:58:22","date_gmt":"2020-03-30T22:58:22","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/copilot-studio\/change-your-power-virtual-agents-default-canvas-bot-icon-and-name\/"},"modified":"2025-08-08T10:27:52","modified_gmt":"2025-08-08T17:27:52","slug":"change-your-power-virtual-agents-default-canvas-bot-icon-and-name","status":"publish","type":"copilot","link":"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/copilot-studio\/change-your-power-virtual-agents-default-canvas-bot-icon-and-name\/","title":{"rendered":"Change your Power Virtual Agents default canvas bot icon and name"},"content":{"rendered":"\n<p>Power Virtual Agents empowers you to quickly and easily create powerful bots using a guided no-code graphical experience \u2014 all without the need for data scientists or developers. After you create and publish a bot, your customers use the bot\u2019s canvas to interact with your bot. Today, the default canvas is not customizable out-of-the-box. For example, you cannot change a bot icon or bot name using the Power Virtual Agents portal.<\/p>\n\n\n\n<p>To customize the default canvas, we have an advanced solution that requires software development. Our guidance for this solution is for experienced IT professionals, such as IT admins or developers who have a solid understanding of developer tools, utilities, and IDEs. To learn more about this advanced solution, go to the <a href=\"https:\/\/docs.microsoft.com\/en-us\/power-virtual-agents\/customize-default-canvas#customize-and-host-your-chat-canvas-advanced\" target=\"_blank\" rel=\"noreferrer noopener\">customize and host your chat canvas<\/a>\u00a0documentation.<\/p>\n\n\n\n<p>However, it is hard for a business user to use the above advanced solution without involving their IT department. In this blog, we will show you a simpler way to create a custom canvas. You can copy-paste the HTML code in your tools (for example, Website, Intranet, or blog) of choice where you want to show the custom canvas. You can learn the following,<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Configure the canvas with your bot<\/li>\n\n\n\n<li>Change the bot icon<\/li>\n\n\n\n<li>Change the bot name<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"configure-the-canvas-with-your-bot\">Configure the canvas with your bot<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><a href=\"https:\/\/docs.microsoft.com\/en-us\/power-virtual-agents\/fundamentals-get-started\" target=\"_blank\" rel=\"noreferrer noopener\">Create and publish a bot<\/a>.<\/li>\n\n\n\n<li>After a bot is created, get the Bot ID by going to the <a href=\"https:\/\/docs.microsoft.com\/en-us\/power-virtual-agents\/publication-connect-bot-to-custom-application#retrieve-your-power-virtual-agent-bot-parameters\" target=\"_blank\" rel=\"noreferrer noopener\">Mobile app<\/a> under Channels.<\/li>\n\n\n\n<li>Copy-paste the HTML code below in a notepad and save as an <em>index.html<\/em>.<\/li>\n\n\n\n<li>Update the <em>index.html<\/em> file to enter your Bot ID under <strong><em>var BOT_ID = &#8220;&lt;ENTER YOUR BOT ID&gt;<\/em><em>&#8220;<\/em><\/strong>.<\/li>\n\n\n\n<li>Open the <em>index.html<\/em> using a modern browser (for example, New Microsoft Edge, Chrome) to open the custom canvas.<\/li>\n\n\n\n<li>Test the bot to ensure you are receiving responses from your bot and that it&#8217;s working correctly.<\/li>\n<\/ol>\n\n\n\n<p>Alternately,\u00a0you can cut-paste the code below into the\u00a0<a href=\"https:\/\/www.w3schools.com\/html\/tryit.asp?filename=tryhtml_default\" target=\"_blank\" rel=\"noreferrer noopener\">w3schools.com HTML try it editor<\/a> to see how it works (remember to add your Bot ID).<\/p>\n\n\n<div class=\"wp-block-syntaxhighlighter-code \"><pre class=\"brush: plain; title: ; notranslate\" title=\"\">\n<!DOCTYPE html>\n<html>\n<head>\n    <title>Contoso Sample Web Chat<\/title> \n    <!-- This styling is for the canvas demonstration purposes. It is recommended \nthat style is moved to separate file for organization in larger projects -->\n    <style>\n        html, body {\n            height: 100%;\n        }\n        body {\n            margin: 0;\n        }\n        h1 {\n            font-size: 16px;\n            font-family: Segoe UI;\n            line-height: 20px;\n            color: whitesmoke;\n            display: table-cell;\n            padding: 13px 0px 0px 20px;\n        }\n        #heading {\n            background-color: black;\n            height: 50px;\n        }\n        .main {\n            margin: 18px;\n            border-radius: 4px;\n        }\n\n        div[role=\"form\"]{\n            background-color: black;\n        }        \n        #webchat {\n            position: fixed;\n            height: calc(100% - 50px);\n            width: 100%;\n            top: 50px;\n            overflow: hidden;\n        }\n      <\/style>\n<\/head>\n<body>\n    <div>\n        <div id=\"heading\">\n\n            <!-- Change the h1 text to change the bot name -->    \n            <h1>Contoso Bot Name<\/h1>\n\n        <\/div>\n        <div id=\"webchat\" role=\"main\"><\/div>\n    <\/div>    \n  <script src=\"https:\/\/cdn.botframework.com\/botframework-webchat\/latest\/webchat.js\"><\/script>\n  <script>\n        const styleOptions = {\n           \/\/ Add styleOptions to customize web chat canvas\n           hideUploadButton: true\n        };\n\n        \/\/ Add your BOT ID below\n        var BOT_ID = \"<ENTER YOUR BOT ID>\"; \n\n        var theURL = \"https:\/\/powerva.microsoft.com\/api\/botmanagement\/v1\/directline\/directlinetoken?botId=\" + BOT_ID;\n      \n       fetch(theURL)\n            .then(response => response.json())\n            .then(conversationInfo => {\n                window.WebChat.renderWebChat(\n                    {\n                        directLine: window.WebChat.createDirectLine({\n                            token: conversationInfo.token,\n                        }),\n                        styleOptions\n                    },\n                    document.getElementById('webchat')\n                );\n            })\n            .catch(err => console.error(\"An error occurred: \" + err));\n    <\/script>\n  <\/body>\n<\/html>\n<\/pre><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"change-the-bot-icon\">Change the bot icon<\/h2>\n\n\n\n<p>Once you get the canvas working with your bot, you will be able to customize it. If you need to do some simple styling, you can set them via styleOptions. Style options are a set of predefined styles that you can modify directly, and canvas will compute the whole stylesheet based on it. You can find the full list of all settings that you can easily modify in canvas on the <a href=\"https:\/\/github.com\/Microsoft\/BotFramework-WebChat\/blob\/master\/packages\/component\/src\/Styles\/defaultStyleOptions.js\" target=\"_blank\" rel=\"noreferrer noopener\">defaultStyleOptions.js<\/a> file.<\/p>\n\n\n\n<p>Now to change the bot icon, update the index.html file with the following sample code. If you don\u2019t have an image URL, you can use add a Base64 encoded image string instead. Replace the bot and user avatar images with your company images.<\/p>\n\n\n<div class=\"wp-block-syntaxhighlighter-code \"><pre class=\"brush: plain; title: ; notranslate\" title=\"\">\n\u2026\nconst styleOptions = {\n           \/\/ Add styleOptions to customize web chat canvas\n            botAvatarImage: 'https:\/\/docs.microsoft.com\/en-us\/azure\/bot-service\/v4sdk\/media\/logo_bot.svg',\n            userAvatarImage: 'https:\/\/avatars.githubusercontent.com\/u\/xyz'\n       \n };  \n\u2026\n<\/pre><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"change-the-bot-name\">Change the bot name<\/h2>\n\n\n\n<p>Now change the bot name in your canvas, update the<br>text in the index.html file with the following.<\/p>\n\n\n<div class=\"wp-block-syntaxhighlighter-code \"><pre class=\"brush: plain; title: ; notranslate\" title=\"\">\n\u2026\n<body>\n    <div id=\"chatwindow\">\n        <div id=\"heading\">\n            <!-- Change the h1 text to change the bot name -->\n            <h1>Contoso Bot Name<\/h1>\n        <\/div>\n\u2026\n<\/pre><\/div>\n\n\n<p>We\u2019d love to hear your feedback. Please visit our community forum at <a href=\"https:\/\/aka.ms\/PowerVirtualAgentsForum\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/aka.ms\/PowerVirtualAgentsForum<\/a> and share your feedback.<\/p>\n\n\n\n<p>And submit your idea requests at <a href=\"https:\/\/aka.ms\/PowerVirtualAgentsIdeas\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/aka.ms\/PowerVirtualAgentsIdeas<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"disclaimer\">Disclaimer<\/h2>\n\n\n\n<p>You may install and use the sample code included in this documentation only for use with the Microsoft Power Virtual Agents service. The sample code is licensed \u201cas is\u201d and is excluded from any service level agreements or support services. You bear the risk of using it. Microsoft gives no express warranties, guarantees, or conditions and excludes all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customize your bot&#8217;s default canvas icons and name using a custom HTML snippet.<\/p>\n","protected":false},"author":44,"featured_media":664,"template":"","cs-content-type":[937,934,933],"cs-topic":[939,940,941,942],"coauthors":[681],"class_list":["post-376","copilot","type-copilot","status-publish","has-post-thumbnail","hentry","cs-content-type-feature-releases","cs-content-type-news","cs-content-type-tips-and-guides","cs-topic-agent-governance","cs-topic-agentic-ai","cs-topic-extensibility","cs-topic-product-integrations"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Change your Power Virtual Agents default canvas bot icon and name | Microsoft Copilot 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