{"id":4668,"date":"2025-04-30T08:00:00","date_gmt":"2025-04-30T15:00:00","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/?post_type=copilot&#038;p=4668"},"modified":"2025-07-09T15:24:10","modified_gmt":"2025-07-09T22:24:10","slug":"whats-new-in-copilot-studio-april-2025","status":"publish","type":"copilot","link":"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/copilot-studio\/whats-new-in-copilot-studio-april-2025\/","title":{"rendered":"What\u2019s new in Copilot Studio: April 2025"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"what-s-new-computer-use-connectors-customer-managed-keys-and-more\">What\u2019s new: Computer use, connectors, customer managed keys, and more&nbsp;<\/h2>\n\n\n\n<p>This edition of the monthly roundup recaps new features for Microsoft Copilot Studio customers&nbsp;that were&nbsp;released in April 2025. For the earliest peek at the biggest new features&nbsp;being unveiled, register for Microsoft Build on May 19\u2013 May 21, 2025.<\/p>\n\n\n\n<aside class=\"cta-block cta-block--align-left cta-block--has-image wp-block-msx-cta\" data-bi-an=\"CTA Block\">\n\t<div class=\"cta-block__content\">\n\t\t\t\t\t<div class=\"cta-block__image-container\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"900\" src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2025\/04\/CTA-2.27.png\" class=\"cta-block__image\" alt=\"A business woman sitting in a chair in a hotel lobby\" srcset=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2025\/04\/CTA-2.27.webp 900w, https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2025\/04\/CTA-2.27-300x300.webp 300w, https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2025\/04\/CTA-2.27-150x150.webp 150w, https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2025\/04\/CTA-2.27-768x768.webp 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/>\t\t\t<\/div>\n\t\t\n\t\t<div class=\"cta-block__body\">\n\t\t\t<h2 class=\"cta-block__headline\">Microsoft Build<\/h2>\n\t\t\t<p class=\"cta-block__text\">Calling all developers, creators, and AI innovators to join us online or in Seattle.<\/p>\n\t\t\t\t\t\t\t<div class=\"cta-block__actions\">\n\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/register.build.microsoft.com\/\"\n\t\t\t\t\t\tclass=\"btn cta-block__link btn-link\"\n\t\t\t\t\t\ttarget=\"_blank\"\t\t\t\t\t>\n\t\t\t\t\t\tRegister here\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/aside>\n\n\n\n<p>Now, on to the&nbsp;newest&nbsp;updates&nbsp;for Copilot Studio and&nbsp;agents across Microsoft 365 Copilot:&nbsp;<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><a href=\"#1-computer-use-in-copilot-studio-agents-new-limited-research-preview\">Computer use in Copilot Studio agents:&nbsp;new&nbsp;limited research preview<\/a>&nbsp;<\/li>\n\n\n\n<li><a href=\"#2-new-microsoft-graph-connectors\">New Microsoft Graph connectors<\/a>&nbsp;<\/li>\n\n\n\n<li><a href=\"#3-advanced-approvals-in-agent-flows\">Advanced approvals in agent flows<\/a><\/li>\n\n\n\n<li><a href=\"#4-copilot-studio-support-for-customer-managed-keys\">Copilot Studio support for customer managed keys<\/a>&nbsp;<\/li>\n\n\n\n<li><a href=\"#5-roi-analysis-of-copilot-studio-agents-with-viva-insights\">Return on investment (ROI) analysis&nbsp;of Copilot Studio agents with Microsoft Viva Insights<\/a><\/li>\n\n\n\n<li><a href=\"#6-autonomous-agents-and-generative-orchestration-support-in-analytics\">Autonomous agents and generative orchestration support in Analytics<\/a>&nbsp;<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"1-computer-use-in-copilot-studio-agents-new-limited-research-preview\">1. Computer use in Copilot Studio agents: new limited research preview&nbsp;<\/h2>\n\n\n\n<p>Computer use\u202fis coming to Copilot Studio through&nbsp;an early access&nbsp;research preview. This new capability allows Copilot Studio agents to treat websites and desktop applications as tools.\u202fWith computer use, agents can now interact with any system that has a graphical user interface\u2014navigating menus, clicking buttons, and typing in fields.&nbsp;<a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/copilot-studio\/announcing-computer-use-microsoft-copilot-studio-ui-automation\/\">Per Charles Lamanna<\/a>, CVP, Business &amp; Industry Copilot,&nbsp;<strong>\u201cIf a person can use the app, the agent can too.\u201d<\/strong>&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"506\" src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2025\/04\/4.29-image-1.jpg\" alt=\"Screenshot of Copilot Studio, now showing a button for computer use\" class=\"wp-image-4728\" srcset=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2025\/04\/4.29-image-1.jpg 900w, https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2025\/04\/4.29-image-1-300x169.jpg 300w, https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2025\/04\/4.29-image-1-768x432.jpg 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/figure>\n\n\n\n<p>Learn more about computer use, including potential use cases, and let us know if you would like to <a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/copilot-studio\/announcing-computer-use-microsoft-copilot-studio-ui-automation\/\">be a part of the limited research preview<\/a>. Make sure to <a href=\"https:\/\/register.build.microsoft.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">register for Microsoft Build<\/a> in May 2025 to see computer use in action.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"2-new-microsoft-graph-connectors\">2. New Microsoft Graph connectors&nbsp;<\/h2>\n\n\n\n<p>This month, we&nbsp;introduced&nbsp;an array of powerful new Microsoft Graph&nbsp;connectors&nbsp;that are now available&nbsp;in preview, further enhancing your agents\u2019 capabilities and productivity within Copilot Studio.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Guru<\/strong>: Quickly integrate Guru\u2019s AI-powered knowledge system, allowing your teams to rapidly\u202flocate\u202fcritical insights and streamline knowledge sharing.\u202f<\/li>\n\n\n\n<li><strong>GitLab (issues, merge requests, knowledge)<\/strong>: Boost DevOps collaboration by seamlessly searching and analyzing GitLab issues, merge requests, and documentation directly from Copilot Studio.\u202f<\/li>\n\n\n\n<li><strong>Asana<\/strong>: Enhance your project management effectiveness by embedding Asana tasks within Microsoft 365 workflows, facilitating timely\u202fcompletion and clearer visibility across projects.\u202f<\/li>\n\n\n\n<li><strong>15Five<\/strong>: Elevate productivity and employee engagement by incorporating 15Five\u2019s performance management data into your&nbsp;agents.\u202f<\/li>\n\n\n\n<li><strong>Miro<\/strong>: Facilitate\u202fvisual collaboration by accessing, summarizing, and\u202futilizing\u202fideas from Miro boards right within Microsoft Copilot, promoting creative problem-solving.\u202f<\/li>\n\n\n\n<li><strong>Trello<\/strong>: Simplify project management and improve tracking of tasks, deadlines, and assignments by integrating Trello into your Copilot workflows.\u202f<\/li>\n\n\n\n<li><strong>Zendesk<\/strong>: Optimize\u202fcustomer support efficiency with advanced ticket tracking and analytical capabilities through Zendesk integration.\u202f<\/li>\n\n\n\n<li><strong>Smartsheet<\/strong>: Streamline your project management activities with effortless search and summarization of Smartsheet data directly within Copilot Studio.\u202f<\/li>\n\n\n\n<li><strong>Seismic<\/strong> <strong>Content<\/strong>: Efficiently access sales content, analytics, and collaborative resources by integrating Seismic Content, empowering\u202fsales\u202fand marketing teams.\u202f<\/li>\n<\/ul>\n\n\n\n<p>Admins can find all these connectors ready for configuration&nbsp;in the Microsoft Power Platform admin center.&nbsp;Once configured, these connectors will be available for&nbsp;makers&nbsp;to use&nbsp;in Copilot Studio.&nbsp;Learn more about <a href=\"https:\/\/learn.microsoft.com\/en-us\/graph\/connecting-external-content-connectors-overview\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Graph connectors<\/a> on Microsoft Learn.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"3-advanced-approvals-in-agent-flows\">3. Advanced approvals in agent flows&nbsp;<\/h2>\n\n\n\n<p>Approvals are a vital part of business operations, and now they\u2019re getting a major upgrade. With advanced approvals in <a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/copilot-studio\/introducing-agent-flows-transforming-automation-with-ai-first-workflows\/\" target=\"_blank\" rel=\"noreferrer noopener\">agent flows<\/a>, now in public preview, organizations can create multi-stage processes with distinct steps and decision-makers at each point. You can also build in conditional logic, allowing workflows to automatically adapt based on outcomes, criteria, or business rules\u2014making complex approval chains more robust.&nbsp;<\/p>\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2025\/04\/Multi-stage-image-for-advanced-approvals-2-1.webp\" alt=\"Screenshot of advanced approvals in an insurance claim agent\" class=\"wp-image-4749 webp-format\" data-orig-src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2025\/04\/Multi-stage-image-for-advanced-approvals-2-1.webp\"><\/figure>\n\n\n\n<p>\u00a0This launch marks a major step forward in flexibility and control for approval workflows\u2014and it\u2019s only the beginning. We\u2019re already working on expanding the feature set with capabilities like reminders and escalations based on user feedback. Explore how advanced approvals can help you better mirror your organization\u2019s real-world decision-making and drive smarter automation on <a href=\"https:\/\/learn.microsoft.com\/en-us\/microsoft-copilot-studio\/flows-advanced-approvals\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Learn: Advanced approvals in agent flows<\/a>.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"4-copilot-studio-support-for-customer-managed-keys\">4. Copilot Studio support for customer managed keys&nbsp;<\/h2>\n\n\n\n<p>Copilot Studio now allows you to govern your agents with your own encryption keys. Instead of Microsoft managed keys, admins will be able to create customer managed keys (CMKs) hosted in Microsoft Azure Key Vault. This is a critical improvement for greater control over how your company\u2019s data is stored at rest, and it serves as another way for Copilot Studio customers to opt for self-managing their agents<\/p>\n\n\n\n<p>With these CMKs, organizations gain full control of their company\u2019s data and its protection, including the ability to create, rotate, and revoke encryption keys at any time. Using Key Vault, you can define set lifetimes and enforce rotation policies. All agent-related content, including topics, settings, configurations, and conversation transcripts, can be encrypted and secured under your governance.&nbsp;<\/p>\n\n\n\n<p>Tenant admins can support CMKs through the Microsoft Power platform admin Center (PPAC), where they can define which environments support CMK encryption. Once allowed, Copilot Studio automatically integrates with Key Vault triggers to enforce encryption without requiring&nbsp;additional&nbsp;setup from customers.&nbsp;<\/p>\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2025\/04\/4.29-image-3.webp\" alt=\"Screenshot of Power Platform Admin Center, outlining the option to pick an environment with CMK encryption\" class=\"wp-image-4731 webp-format\" data-orig-src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2025\/04\/4.29-image-3.webp\"><\/figure>\n\n\n\n<p>Microsoft is dedicated to advancing enterprise security by providing organizations with the tools and technologies they need to protect sensitive data, meet evolving compliance requirements, and&nbsp;operate&nbsp;with confidence. This includes a strong focus on helping to ensure that data&nbsp;remains&nbsp;secure, trustworthy, and resilient.&nbsp;Learn everything there is to <a href=\"https:\/\/learn.microsoft.com\/en-us\/power-platform\/admin\/customer-managed-key\" target=\"_blank\" rel=\"noreferrer noopener\">know about CMKs<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5-roi-analysis-of-copilot-studio-agents-with-viva-insights\">5. ROI analysis&nbsp;of Copilot Studio agents with Viva Insights&nbsp;<\/h2>\n\n\n\n<p>Now available in public preview, the integration between Copilot Studio and Viva Insights brings powerful new visibility into how your conversational agents are being used\u2014and the business value and outcomes&nbsp;they\u2019re&nbsp;driving.&nbsp;<\/p>\n\n\n\n<p>With this integration allowed, you can access aggregated usage trends and impact analysis for&nbsp;agents&nbsp;across the company, all within Viva Insights.&nbsp;It\u2019s&nbsp;a streamlined way to&nbsp;track adoption and usage over time, quantify the business impact of your&nbsp;agents, and make informed decisions about future investments.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"508\" src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2025\/04\/4.29-image-4.jpg\" alt=\"Screenshot of a Viva Insights dashboard showing agent engagement data\" class=\"wp-image-4732\" srcset=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2025\/04\/4.29-image-4.jpg 900w, https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2025\/04\/4.29-image-4-300x169.jpg 300w, https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2025\/04\/4.29-image-4-768x433.jpg 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/figure>\n\n\n\n<p>Whether&nbsp;you\u2019re&nbsp;scaling&nbsp;agents&nbsp;across teams or fine-tuning a single high-impact scenario, this integration helps turn data into direction.&nbsp;This&nbsp;feature is&nbsp;supported&nbsp;by default for commercial cloud customers and available in public preview for both&nbsp;public and government cloud environments. To get started, simply allow the Copilot Studio Viva Insights integration from the Microsoft Power Platform admin center.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"6-autonomous-agents-and-generative-orchestration-support-in-analytics\">6. Autonomous agents and generative orchestration support in Analytics&nbsp;<\/h2>\n\n\n\n<p>The Analytics page in Copilot Studio has enabled new features for a more comprehensive look into your agents\u2019 health and performance.<\/p>\n\n\n\n<p>Generative orchestration trend analysis is now supported in Analytics, in addition to classic mode support. Regardless of which orchestration mode you have enabled for your agents, you\u2019ll see all your key performance indicators (KPIs) on the dashboard, including answer rate and quality, actions, usage, duration, and success rate for individual agents as well as overall trends. Whether in generative mode or classic mode, you can expect a smooth, familiar, and robust Analytics experience.<\/p>\n\n\n\n<p>If you have generative orchestration enabled, that means you can <a href=\"https:\/\/learn.microsoft.com\/en-us\/power-platform\/release-plan\/2024wave2\/microsoft-copilot-studio\/create-automated-copilots-triggered-events\" target=\"_blank\" rel=\"noreferrer noopener\">configure autonomous triggers<\/a> and build autonomous agents. Now, you can also see data about autonomous agents\u2019 performance on the Analytics page. This provides additional visibility beyond the custom reports you can build from the agents\u2019 transcripts, visualizing aspects like number of triggers, percentage of successful runs, and duration of the autonomous agent actions. You can not only see the overall performance of your autonomous agents at a glance, but you can also access detailed analysis of each of the agents\u2019 different components.&nbsp;<\/p>\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2025\/04\/4.29-image-5.webp\" alt=\"Screenshot of Copilot Studio showing analytics for a helpdesk agent&nbsp;\" class=\"wp-image-4733 webp-format\" data-orig-src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2025\/04\/4.29-image-5.webp\"><\/figure>\n\n\n\n<p>Both generative insights and autonomous agent data are available in all regions, and automatically enabled in Analytics, so take a look and try them out!&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"unified-reporting-for-microsoft-dataverse-semantic-index-storage\">Stay&nbsp;up to date on all things Copilot Studio\u202f<\/h2>\n\n\n\n<p>Check out all the updates live as Copilot Studio ships them,\u202fas well as <a href=\"https:\/\/learn.microsoft.com\/en-us\/microsoft-copilot-studio\/whats-new\" target=\"_blank\" rel=\"noreferrer noopener\">new features releasing in the next few months<\/a>.<\/p>\n\n\n\n<p>To learn more about Microsoft Copilot Studio and how it can transform your organization\u2019s productivity,\u202f<a href=\"https:\/\/aka.ms\/CopilotStudio\">visit the Copilot Studio website<\/a> or <a href=\"https:\/\/aka.ms\/TryCopilotStudio\" target=\"_blank\" rel=\"noreferrer noopener\">sign up for our free trial today<\/a>.\u202f<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/register.build.microsoft.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Register for Microsoft Build here. <\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>This edition of the monthly roundup recaps new features for Microsoft Copilot Studio customers\u00a0that were\u00a0released in April 2025.<\/p>\n","protected":false},"author":37,"featured_media":4674,"template":"","cs-content-type":[935],"cs-topic":[940,946,950],"coauthors":[697],"class_list":["post-4668","copilot","type-copilot","status-publish","has-post-thumbnail","hentry","cs-content-type-monthly-updates","cs-topic-agentic-ai","cs-topic-ai-tool-integrations-product-integrations","cs-topic-microsoft-365-integrations-product-integrations"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What\u2019s new in Copilot Studio: April 2025 | Microsoft Copilot Blog<\/title>\n<meta name=\"description\" content=\"This edition of the monthly roundup recaps computer use, analytics for autonomous agents, and more new features in Microsoft Copilot Studio. 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