Viva Insights Capacity
Do more with advanced people analytics, with additional capacity for custom analysis tools and accelerators.
The Microsoft Viva and Glint Suite brings together knowledge, learning, insights, and employee feedback into an integrated employee experience to empower people and teams to be their best from anywhere. Microsoft Viva and Glint help organizations capture valuable employee feedback and translate insights to actions, enabling managers and teams to measure and improve the employee experience.
Microsoft Viva is a user-based add-on for Microsoft 365 plans for commercial customers. For more details on Microsoft 365 plans, please see Microsoft 365 Enterprise plans and pricing.
A Microsoft 365 or Office 365 E1/A1/G1/E3/A3/G3/E5/A5/G5, Microsoft 365 Business Basic, Business Standard, Business Premium, or Exchange Online Plan 1 or Plan 2 license is required to be eligible for Microsoft Viva.
Viva Learning is part of the new Microsoft Viva Employee Experience Platform. Viva Learning aggregates access to learning content from different sources in Microsoft Teams, including Microsoft Learn and other partner providers, learning management systems, and organization-specific content. All Viva Learning users will be able to access the full Microsoft Learn library in the Viva Learning app, along with other Viva Learning features like share in chat and recommend content.
Customers will get access to a selection of the 125 top courses from LinkedIn Learning, as well as the full library of Microsoft Learn and Microsoft 365 trainings with Viva Learning. If they have active subscriptions with LinkedIn Learning or integrated partners, those full content libraries will also be available.
Viva Learning brings content to users where the user already is – in Teams and across the Microsoft 365 platform. With traditional Learning Experience Platforms and Learning Management Systems, users must go find and search for learning content on their own. By bringing it to them in the flow of their work, we’re avoiding disruptions to engagement and productivity such as bouncing between point solution apps.
Yes. While the central hub for Viva Learning will be in Teams, we’re also building learning experiences powered by Viva Learning into the rest of the Microsoft 365 suite. For example, you’ll be able to see Viva Learning recommendations in your daily briefing email from Cortana, and learning items will show up in Microsoft Search across SharePoint/Bing for Enterprise/office.com/etc.
Viva Topics is an AI-powered solution that discovers, organizes, and surfaces what matters. It automatically organizes content and expertise across your systems and teams into related topics such as projects, products, processes, and customers. People don’t need a separate application or search—knowledge simply finds them in the apps they already use. Experts can rapidly curate and share knowledge through simple, highly customizable web pages.
Anyone viewing, accessing, or curating topic cards, topic pages, or topic centers or otherwise benefiting from Viva Topics capabilities requires a license. This includes the following scenarios:
• Discover topics through topic highlights on a SharePoint page.
• Open a topic card to view and select related team members, resources, and related topics.
• Open and view a topic page.
• Create a new topic.
• Curate a topic by updating the description, adding additional resources, and suggesting team members.
• Manage mined and added topics for accuracy and relevance.
Viva Topics is available to customers worldwide and currently offers English language support. Additional language support will be added on the Microsoft 365 roadmap.
Viva Topics works best when allowed to index at least 20,000 documents. Please see Viva Topics setup documentation for additional guidance.
Yes, we plan to make Viva Topics available for government cloud in the future.
Yes, we have a full set of admin controls for the functionality. It will ship “Off” by default so that you are able to plot the right adoption journey for your organization.
Viva Topics is based on the security and compliance boundaries of content enforced across Microsoft 365. For example, access, retention labels, data sovereignty, and information barriers are all maintained consistently before and after the activation of Viva Topics. In addition, organizations can apply restrictions on the scope and availability of topic information shared by Viva Topics.
There are two ways to generate topics: 1) users can create topics manually and 2) AI can detect and generate topics automatically. Once a topic is created, AI will update the topic and related resources as it discovers new information. For manually created topics, AI will attempt to add additional content based on the topic’s context. In addition, users can also manually update topic cards and pages to adjust the topic description or highlight new resources and connections. These scenarios are part of the human and AI story where machine learning and human curation together can build a better experience for end users.
Microsoft Graph helps supply insights about content and knowledge throughout Microsoft 365, and Viva Topics builds on top of the Graph to create your knowledge network. Viva Topics powers new user experiences for knowledge – including content integration via Microsoft Search, and knowledge sharing via the topic center and topic cards, for example.
Microsoft Graph provides a consistent API for addressing Microsoft 365 data and personalized insights and is used throughout the suite in places such as Microsoft Search and OneDrive suggested files.
Later this year we’ll ship a set of APIs which will allow customers to highlight topics and show topic cards in applications other than Office 365. This is an essential ingredient in allowing other Microsoft application teams and our ISV partners to build integrations into Microsoft Viva.
While Viva Topics is going to work most optimally for organizations using Microsoft 365 as their content management system, we understand that topics and knowledge exist outside of Microsoft 365. There are content connectors and APIs available – and more being developed – to help customers integrate the information from third-party systems into the Microsoft Graph.
With connectors and topics, you have the capability not only to bring information into your Microsoft apps through topic cards, but also to make connections between the content in Microsoft 365 and the content coming from external sources – providing your users a more holistic view of the organization’s knowledge.
For more information on Microsoft Graph content connectors, including how to use them and build your own, visit https://aka.ms/iwantconnectors.
For Viva Topics, topics will be discovered from files and pages stored in modern or classic sites. However, topic highlights will only appear on modern SharePoint pages. These pages may exist in a modern type of site such as a Communication Site or a Group Site connected to a Team. In addition, where a classic site has had modern pages added these will also feature topic highlights.
Because Viva Topics leverages SharePoint, we want you to be able to use all the customization features inside of SharePoint to make this really yours. This is about helping you to populate what you would want in your knowledge center and to be able to use the branding that's appropriate for you and your culture.
Personal insights are available in the following locations:
• Viva Insights app in Microsoft Teams and homepage on Office.com.
• Viva Insights Outlook add-in and inline suggestions.
• Daily briefing email and monthly digest email.
These will continue to be included in all Microsoft 365 E3/A3/E5/A5, Office 365 E1/E3/A3/E5/A5, and Microsoft 365 Business Basic/Standard/Premium plans.
Viva Insights includes:
• Premium personal insights.
• Manager and leader insights.
• Advanced insights including custom analysis tools and accelerators.
Yes, custom analysis capabilities within Viva Insights utilize capacity units. Customers receive one capacity unit per licensed user per month. Customers can use these capacity units—pooled at the tenant level—to access advanced insights capabilities, including custom analysis and preconfigured Power BI analysis templates. Customers can purchase additional capacity units through Viva Insights Capacity.
Viva Connections is the gateway to a modern employee experience. It helps the entire organization stay engaged and informed with seamless information sharing. It is personalized and appears in the apps employees already use every day, like Microsoft Teams. Viva Connections provides them with a curated experience that includes relevant news, conversations, and other resources—all in one place.
It provides a single, curated employee destination to reinforce an organization’s identity with custom branding. It connects everyone, from frontline workers to information workers, to unite them around the organization’s vision, mission, and strategic priorities. Organizations can deploy Viva Connections with minimal effort to build on existing capabilities in Microsoft 365, like SharePoint and Yammer.
Viva Connections is integrated to Microsoft Teams. It will be accessible via the Microsoft Teams Desktop and Mobile apps.
Viva Connections integrates content from Microsoft 365 services like SharePoint, Teams, Yammer, Microsoft Stream, and more – into a consolidated, and customizable ‘single pane’ for every employee. It gives everyone the tools they need to be successful via three interactive experiences for employees:
• A personalized feed to enable employees to explore news and contribute to the conversation from anywhere.
• A personalized dashboard serves as the company home for employees and is designed to be the central destination for everyone to discover resources and complete tasks.
• A personalized resource area that allows them to get to the sites, communities, video playlists, and other content that matter most to them.
No, Viva Connections is designed to be used by everyone in the organization. It can be customized for different employee groups like frontline workers, who often have limited time to consume content and information during their breaks and shifts. Viva Connections can be configured to provide a comprehensive view of everything employees need, and minimize the time needed away from their core task.
Yammer continues to be the social and community fabric across Microsoft 365, where employees can connect and have conversations around a topic, interest, or event. Viva Connections builds on the conversations happening within Yammer communities by combining them with company resources, tasks, sites, and news from across Microsoft 365 and folds them into a single, personalized employee app. Essentially, Yammer is a source of community content that is aggregated into Viva Connections, so everyone can stay on top of what is important to them and stay in the flow of work.
Microsoft Viva is built on Microsoft’s intelligent security to provide privacy and security that organizations—and employees—can trust. While we know that data-driven insights and personalization are essential to business success, Microsoft believes strongly that privacy is a human right, and we are deeply committed to protecting the privacy of every person who uses our products.
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