Consumerization of IT
Consumers today have more choice, more options, and more flexibility in the technology that they use every day—from powerful
mobile devices and computers to the social networks that they use to connect with each other. As that technology spills over
into their professional lives, the line between the personal and the professional is blurring.
People want to use the same technology at work as they use at home. And although consumer technology offers some great potential
benefits for the business, it also represents added risk in terms of security, privacy, and compliance. For IT, it’s about
striking a balance between user expectations and enterprise requirements.
In-flight Windows 8 app enhances service and streamlines operations
Microsoft Services helped Emirates Airlines implement a custom solution with the security and sophistication of Windows
8 that improves their teamwork, operations, and customer service.
Deploying uniform desktops to a mobile, disbursed workforce
McKesson, a medical and pharmaceutical leader, was facing increasing complexity in desktop deployments and management, with
nearly 1,000 unique and 200 types of desktop images across its end-user base. Working with Microsoft Services, it reduced
these exponentially to a basic “thin image.” Remote users, nearly 7,000 of them, were given a USB drive and a network cable
to, at their convenience, simply “plug and play” the installation. This solution proved so effective that McKesson is looking
at adopting a “bring your own device” approach to allow end users to leverage their own devices. Read more.
Enable the kind of social and connected experiences that people expect from using consumer technology while delivering the
security and privacy that you require in the enterprise.
- Business Productivity
How do your teams communicate, and what is it costing you? If your millennials rely on social and texting, your gen-Xers
are e-mailing, and your baby boomers like face to face, how do you get them on the same proverbial page and keep your data
secure and your costs down? Microsoft Services can help you evaluate your business and pick the right solutions that will
reduce complexity and cost in how your people and your IT systems work. The time your people will save using Microsoft tools
such as Yammer, Office 365, Lync, and SharePoint provides significant value to your business and is compounded by lower IT
deployment and maintenance costs.
- Dynamics CRM Online and CRM Online
To attract new customers for your business and retain the ones you have, your business needs ways to boost sales and customer
satisfaction. Microsoft Services Dynamics Customer Relationship Management (CRM) and CRM Online solutions help automate the
business processes that deliver world-class customer care experiences and improve your sales and marketing impact. Your business
can build capabilities such as loyalty management, customer care, and social media integration through systems that are easy
to use and provide business insights that can give your organization a competitive edge.
- Security and Identity
Protecting business and IT assets is more critical than ever. Cloud computing, mobility, social networking, and growing
volumes of information are driving constant change in the IT landscape and the way we all do business. Microsoft Services
can help embrace these changes and protect businesses against increasingly sophisticated threats.
Create applications or solutions that are as intuitive as Windows 8 and allow management and support across multiple devices
and platforms whether on-premises or cloud-based.
- Dynamics AX
Delivering quality products or services to your customers and running an agile competitive business often comes down to
how well your enterprise can plan resources and manage core business functions. Microsoft Dynamics business solution supports
industry-specific and operational processes, along with comprehensive enterprise resource planning (ERP) functionality for
financial and human resources management. These solutions work well with or just like—familiar Microsoft software, making
it easy for enterprise businesses to streamline processes more quickly and easily, compounding the value they bring to your
- Enterprise Mobility Solutions
Make mobility happen for your employees and customers while maintaining enterprise-grade security, productivity, and enabling
both a personalized user experience as well as mobile line-of-business (LOB) apps by leveraging the strategy, deployment
and support expertise of Microsoft Services.
Microsoft Services brings end-to-end, leading-edge enterprise mobility solutions that allow enterprise organizations to
connected, be more
informed, and be more
productive on users’ devices of choice.
- Modern Applications
Enterprise businesses have a tremendous opportunity to make information more easily accessible to customers, employees,
or others you chose, along with the ability to provide that data on any device, at any time, through new and modern business
applications connected to cloud services. Microsoft Services can help businesses develop modern applications and modernize
legacy applications to capitalize on IT paradigms, including cloud, social, mobility, and big data.
- Premier Support for Developers
Microsoft Premier Support for Developers provides end-to-end managed support across the full Microsoft developer platform:
on-premises, hybrid, or in the cloud—helping your company throughout the development lifecycle. By working side by side with
experts from Microsoft and engaging in training programs, workshops, and labs, we will help your organization to enhance
skills, to develop with Microsoft standards and recommended practices in mind, and create more secure and high performing