Consumers today have more choice, more options, and more flexibility in the technology that they use every day—from powerful mobile devices and computers to the social networks that they use to connect with each other. As that technology spills over into their professional lives, the line between the personal and the professional is blurring.
People want to use the same technology at work as they use at home. And although consumer technology offers some great potential benefits for the business, it also represents added risk in terms of security, privacy, and compliance. For IT, it’s about striking a balance between user expectations and enterprise requirements.
In-flight Windows 8 app enhances service and streamlines operations
Microsoft Services helped Emirates Airlines implement a custom solution with the security and sophistication of Windows 8 that improves their teamwork, operations, and customer service.
McKesson, a medical and pharmaceutical leader, was facing increasing complexity in desktop deployments and management, with nearly 1,000 unique and 200 types of desktop images across its end-user base. Working with Microsoft Services, it reduced these exponentially to a basic “thin image.” Remote users, nearly 7,000 of them, were given a USB drive and a network cable to, at their convenience, simply “plug and play” the installation. This solution proved so effective that McKesson is looking at adopting a “bring your own device” approach to allow end users to leverage their own devices. Read more.