Premier Support for Partners
Stay ahead of the curve with flexible, managed support offerings for you and your customers that help you grow your business
and develop a more productive relationship with Microsoft. Microsoft Premier Support for Partners delivers proactive support
services for developing, deploying, and supporting Microsoft technology whether on-premises, hybrid, or in the cloud. As
the only partner program with complete, end-to-end managed support across the full Microsoft platform, Premier Support for
Partners also provides a powerful marketing tool to gain competitive advantage in the marketplace.
Grow your business by incorporating Premier Support into your offerings as a valuable resource and marketing tool
Enhance support for you and your customers with high-quality experiences across all support needs
Capitalize on the cloud’s potential for you and your customers by receiving and delivering end-to-end cloud support
Expand your knowledge of Microsoft technologies by attending workshops taught by Microsoft engineers with specialized expertise
A designated Technical Account Manager, providing a connection into Microsoft with personalized service in the planning
and handling of both proactive and resolution services
24x7 prioritized, break-fix support from enterprise-trained engineers across all Microsoft technologies
Proactive support services including operations consulting, educational workshops, and assessments for you and your customers
Strategic planning services that align to your business goals, helping you to identify IT projects and optimizations across
all Microsoft technologies
- Premier Support for Cloud Solutions Providers
Premier Support for Cloud Solution Providers offers flexible, end-to-end managed support across all Microsoft technologies
and deployments that helps you offer the best support available to gain more customers and larger contracts. An assigned
Technical Account Manager serves as a single point of contact at Microsoft for driving proactive and reactive support for
your customers' hybrid and cloud-based solutions. Download the
datasheet to learn more.
- Options for Cloud Service Providers
Unique packaged options for cloud service providers from the Premier Support for Partners program. Premier Support for Cloud
Service Providers option provides managed support experience with resolution services and expert assistance designed for
cloud infrastructures. Download the Cloud Service Providers
datasheet to learn more.
- Premier Support for Lync Partners
Differentiate your business by extending your unified communications services for your enterprise customers with Lync support.
To assess and resolve complex incidents, Premier Support provides direct access to Microsoft Services' Third Tier Support