As a member of Barloworld Medical Scheme you are able to download Barmed Chat and have the ability to chat online, in real time, with a Service Centre consultant by using this instant messenger as the tool for communication. You are able to: • Clarify simple enquiries without calling the call center or sending emails. • Achieve a speedy resolution to your enquiry due to real time responses. • Receive IM messages instead of SMS’s improving accessibility. • Ask your benefit and or claim related enquiries. • Chat to a person and not an automated system.