contacts+message backup

Microsoft Corporation

Note: To use this app, please go to Settings on your Windows Phone. This app will NOT appear in your list of installed apps. Contacts + Message Backup app is a Settings app that enables you to make backup of all your contacts (in VCF format) and messages (SMS & MMS including attachments) to SD card (in XML format) for later restore to same or another Windows Phone. Backup is stored in 'backup+restore' folder on the SD card. Known Issue: Restoring a backup of messages from a dual SIM Windows Phone restores all messages to message store for the first SIM/slot.

EVERYONE

Free

See System Requirements

contacts+message backup

Free

Overview System Requirements Reviews Related

Available on

Mobile device

Description

Screenshots

People also like

What's new in this version

Added Support for devices without SD card.

Additional information

Published by

Microsoft Corporation

Developed by

Microsoft Corporation

Approximate size

447.56 KB

Age rating

For ages 3 and up

This app can

Use your contacts

Permissions info

Installation

Get this app while signed in to your Microsoft account and install on up to ten Windows 10 devices.

This product needs to be installed on your internal hard drive.

Language supported

English (United States)

Publisher Info

contacts+message backup website

Additional terms

contacts+message backup privacy policy
Terms of transaction

Seizure warnings

Photosensitive seizure warning

Report this product

System Requirements

Minimum
Your device must meet all minimum requirements to open this product
OS	Windows 8 Mobile
Architecture	x86, x64, ARM, ARM64

Recommended
Your device should meet these requirements for the best experience
OS	Windows 8 Mobile
Architecture	x86, x64, ARM, ARM64

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Showing 1-10 out of 191 reviews

Reviewed ByTodd

Mobile

7/5/2017

Review title of ToddCrashes and never backs up anything

I wish Microsoft would read these reviews and fix this issue. This is not a game where I cannot complete a level This is my business and personal data being put at risk. I am using a 950XL and it crashes while backing up contacts. It crashes backing up contacts at about 80 of 4100 contacts. Update July 5 2017. This program is still garbage. It only starts half of the time. When it does start it then crashes while looking for things to back up. Never backs up anything. Found another program to back up contacts. Cannot find any way to backup sms text messages.

47 out of 47 people found this helpful.

Reviewed ByBalu

Mobile

10/9/2016

Review title of BaluNot working after upgrade to Windows 10

This was working fine with Windows 8.1 only. After I upgraded my phone to windows 10 it's not working. It automatically closing after few contacts. And it's not compatible with windows 10. Please upgrade all the 8.1 apps to Windows 10 apps asap. Please don't remove the apps which are popular in Windows Mobile 8.1 like the fm radio app. With out useful apps why we need to use Windows Phones. Thanks..

25 out of 26 people found this helpful.

Reviewed ByIamGats

Mobile

6/21/2016

Review title of IamGatsCrashes

Needs update for full backup support crashes often when a backup is invoked

14 out of 14 people found this helpful.

Reviewed ByHossam

Mobile

7/14/2016

Review title of HossamCrashing after backing up 323 of 833 contacts

Need the ability to uninstall and reinstall a fresh copy of this application, or give us an update ASAP. Otherwise the application is OK if the above mentioned problem is not exist.

17 out of 18 people found this helpful.

Reviewed ByAlex

Mobile

9/22/2016

Review title of AlexCrashes on MMS

When backing up MMS it crashes and saves no files. SMS and contacts work perfectly. Please update to have a log file to diagnose the bad message or something! Also, does not keep the screen on on Lumia 920 so it will never finish without constant babysitting. Also, also, uploading of files to OneDrive for transfer to another phone is VERY non-intuitive. This is an exceptionally useful app! Please update it!

10 out of 10 people found this helpful.

Reviewed ByElihú

Mobile

5/30/2016

Review title of ElihúNot working on Lumia 929 with no SD card

The app is meant to support devices without an SD Card. However, the app will just close every time I tap on the option to pick a different location / folder.

15 out of 17 people found this helpful.

Reviewed ByTrevor

Mobile

9/16/2016

Review title of TrevorContacts backup does not work, Lumia 950XL

Sorry, but this app is a piece of ****. After an eternity of the app "finding" things to backup, I finally get the chance to ACTUALLY backup. Hit the Backup button, and 22 of my 400+ contacts actually get backed up. Then the app crashes. Also, if you hit the Start/Home button on the static backup screen, then when you return to the app you have to wait for eternity all over again for it to identify things to back up. Backing up SMS and MMS separately was successful.

5 out of 5 people found this helpful.

Reviewed ByDheepak

Mobile

4/15/2016

Review title of DheepakUnable to restore SMS from backup

App badly needs a update. Got more than 9500 SMS messages. Made a backup from a dual sim phone. Trying to restore it to a new dual sim phone. Restore process abruptly terminates after recovering 585 SMS messages. Sync between services ain't working anymore in Redstone build. No fix around ☹

10 out of 12 people found this helpful.

Reviewed ByAlfred

6/6/2016

Review title of AlfredDesperately needs an update

Installed fine, accessible from the Xtras Menu in Settings... However, Contacts and SMS are selected to backup, the Contacts get halfway through backup and whole app closes... SMS backup only works if selected individually with contacts de-selected. Please fix, upgrade and update this app!

4 out of 4 people found this helpful.

Reviewed ByRyan

Mobile

3/31/2016

Review title of RyanNot entirely useful.

SMS backup seemed to go ok, but MMS backup crashes and won't save. Makes the app only half useful. Since the message sync function doesn't work when switching to a dual sim phone, this is there only option to move the data. Microsoft, please fix this! I'd like to have my old messages on my shiny new Lumia 950!

6 out of 7 people found this helpful.

1-10 of 191 reviews