Free
Overview System Requirements Related

Description

Provide your Service engineers mobile access to all relevant information they need combined in an intuitive app that works with and without an internet connection. The Exact Field Service H app makes it possible for Service engineers to fully manage their service activities. This app is part of the Exact Service Management solution. With the Exact Field Service H app, service engineers have all work order information, customer service history, documents, service parts info, manuals etc. available in the field. Key features: • Work with or without an internet connection • Overview of planned service activities • Navigation to service address to optimize travel time • All information in hand for each service activity • Register the actual hours spent and materials used • Insight into detailed parts documentation leading to high first time fix rate and best possible service • View configuration details • View service history, repairs, warranties and more of the service configuration • Link pictures to the service activity • Have the customer sign off on service activities • The service report including customer signature stored as PDF • E-mail service slip directly to the customer from the iPad • The signed service order is ready for approval and the service activity can directly be invoiced if all service orders are signed. Requirements: • Exact Synergy Enterprise. • As a user you need to have a service engineer role.

Screenshots

Additional information

Published by

Exact Group B.V.

Copyright

Exact Group B.V.

Release date

11/2/2020

Approximate size

81.79 MB

Age rating

For all ages

Category

Business

This app can

Access your Internet connection
Access your Internet connection and act as a server.
Access your home or work networks

Installation

Get this app while signed in to your Microsoft account and install on up to ten Windows 10 devices.

Language supported

English (United States)




Report this product

Sign in to report this app to Microsoft