Industry Online Support is currently not available.
Overview System Requirements Related


With the Industry Online Support App you have access to more than 300,000 documents about Siemens Industry products - any time and anywhere. The app supports you, for example, in the following fields: • Problem solving during the implementation of a project • Troubleshooting of failures • Expanding or restructuring your system It also provides you with access to the Technical Forum and to further entries created for you by our experts: • FAQs • Application examples • Manuals • Certificates • Product notes, and many others The main functions at a glance: • Scan your product codes / EAN codes for a direct display of all technical and graphic data (e.g. CAx data) about your Siemens Industry product.‑ • Send your product information or entries per e-mail in order to process the information directly at the workstation. • Send your requests to Technical Support at your convenience. Detail information can easily be added using the scan or photo function. • Use the offline cache function to save your favorites to your device. In this way you can call these entries, products and conferences even without network coverage. • Transfer PDF documents to an external library. • The contents and surfaces are available in six languages (German, English, French, Italian, Spanish and Chinese) – including a temporary switching to English. More information about how to use the app can be found in the menu item “Help / Tutorial” or in this video:


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Additional information

Published by

Siemens AG

Release date


Approximate size

22.89 MB

Age rating

For all ages



This app can

Use your location
Use your webcam
Access your Internet connection
Use your contacts


Get this app while signed in to your Microsoft account and install on up to ten Windows 10 devices.

Language supported

English (United States)

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