The Lync Pre Call Diagnostic Tool (PCD) is a client based application that allows Lync users to see how the current state of the network might impact the media quality of an upcoming call. PCD shows a graphical view of your network metrics including Network Mean Opinion Score (MOS), packet loss and packet interarrival jitter. IMPORTANT - To use this app, you need to have a Lync account. Some functionality may require an update to the Lync Server and may not be available to all users. If you are not sure about your Lync account status, please contact your local IT department for support.
What's new in this version
What's new in this version: * Support for long passwords * Additional diagnostics for authentication sign-in issues * Better support for Lync split domains * Updates to credential picker
- Quick tests - About to make an important call? Run a quick test in On Demand mode to make sure the call will go smoothly before you make it.
- Historical view - Run a test in Always On mode to see your networks performance over extended periods of time to diagnose trends
- Sign-in issue - Having trouble signing in to Lync? PCD's signin flyout can help you figure why.