This information is provided for summary purposes only. In the event of a conflict between the Microsoft Complete contract terms and conditions and the information on this page, the Microsoft Complete contract terms and conditions supersede and apply; please click here for a copy of the Microsoft Complete service plan. Coverage is provided and administered by Northcoast Warranty Services, Inc. except as otherwise specified in the service plan. In FL: coverage is provided by Technology Insurance Company, Inc. (as obligor), 59 Maiden Ln., 43rd Fl., NY, NY 10038, Lic. #03605. In TX: the Service Contract Administrator Lic. # is 651. None of the aforementioned parties are affiliated with any manufacturer.
Microsoft Complete for Surface, Surface Pro, Surface Book, or Surface Studio must be purchased at time of device purchase or within 45 days after purchase with device inspection required at a Microsoft retail store.
*Accidental Damage from Handling (ADH) is limited to damage resulting from dropping the covered product, spilling liquid onto it or screen/glass breakage of product. For covered defects and/or ADH damage, maximum of two (2) claims. Each claim is subject to a $49 deductible.