Overview System Requirements Related


Microsoft Dynamics 365 is the essential business solution for busy professionals who need to engage with customers while staying productive at work and on the go. Arrive prepared for every appointment and update notes, tasks, and attachments – along with relevant service and sales records – while the details are still fresh. Dynamics 365 provides salespeople, agents, and supervisors with the best tools for managing their data, and updating records and status both online and offline. A seamless set up experience enables you to configure the app once and deploy it everywhere – on mobile, desktop, or tablet.


Additional information

Published by

Microsoft Corporation


© 2016 Microsoft. All rights reserved.

Developed by

Microsoft Corporation

Release date


Approximate size

5.62 MB

Age rating

For all ages


Business > CRM

This app can

Use your location
Use your webcam
Use your microphone
Use your enterprise domain credentials
Access your Internet connection
Access your home or work networks
Use the software and hardware certificates available on your device


Get this app while signed in to your Microsoft account and install on up to ten Windows 10 devices.

This product needs to be installed on your internal hard drive.

Language supported

English (United States)
Български (България)
Català (Català)
Čeština (Česká Republika)
Dansk (Danmark)
Deutsch (Deutschland)
Ελληνικά (Ελλάδα)
Español (España, Alfabetización Internacional)
Eesti (Eesti)
Euskara (Euskara)
Suomi (Suomi)
Français (France)
Galego (Galego)
हिंदी (भारत)
Hrvatski (Hrvatska)
Magyar (Magyarország)
Indonesia (Indonesia)
Italiano (Italia)
日本語 (日本)
Қазақ Тілі (Қазақстан)
Lietuvių (Lietuva)
Latviešu (Latvija)
Bahasa Melayu (Malaysia)
Norsk Bokmål (Norge)
Nederlands (Nederland)
Polski (Polska)
Português (Portugal)
Português (Brasil)
Română (România)
Русский (Россия)
Slovenčina (Slovensko)
Slovenščina (Slovenija)
Српски (Србија)
Srpski (Srbija)
Svenska (Sverige)
ไทย (ไทย)
Türkçe (Türkiye)
Українська (Україна)
Tiếng Việt (Việt Nam)

Additional terms

Microsoft Dynamics 365 for Windows 8.1 privacy policy
Terms of transaction
Microsoft Dynamics 365 for Windows 8.1 license terms
Microsoft Dynamics 365 for tablets and phones Project Finder Mobile for Microsoft Dynamics 365 Privacy Statement Last updated: November 2016 This privacy statement governs the Microsoft Dynamics 365 for tablets and phones, and Project Finder Mobile for Microsoft Dynamics 365 (the “App”). It does not apply to other online or offline Microsoft sites, products, or services. Other privacy policies may also apply to information you process through the App, such as the Microsoft Privacy Statement, the policy of the organization through which you access Microsoft services. Collecting and Processing Your Information On Behalf of Our Customer The App enables you to access your Microsoft Dynamics CRM or Microsoft Dynamics 365 instance from your tablet and phone device. In order to provide this service, the App processes and stores information, such as your credentials and the data you process in Microsoft Dynamics CRM or Microsoft Dynamics 365. The App is provided for use only by end users of Microsoft customers who are authorized users of Microsoft Dynamics CRM or Microsoft Dynamics 365. The App processes your information on behalf of the applicable Microsoft customer, and we may disclose information processed by the App at the direction of the organization that provides you access to Microsoft Dynamics CRM or Microsoft Dynamics 365. Microsoft does not use information you process via the App for any other purpose. If you use the App to connect to Microsoft Dynamics CRM online or Microsoft Dynamics 365 online, by installing the App, you consent to transmission of your organization’s assigned ID and assigned end user ID, and device ID to Microsoft for purposes of enabling connections across multiple devices, or improving Microsoft Dynamics CRM online, Microsoft Dynamics 365 online or the App. Location data. If you request and enable location-based services or features in the App, the App may collect and use precise data about your location. Precise location data can be Global Position System (GPS) data, as well as data identifying nearby cell towers and Wi-Fi hotspots. The App may send location data to Microsoft Dynamics CRM or Microsoft Dynamics 365. The App may send the location data to Bing Maps and other third party mapping services, such as Google Maps and Apple Maps, you designated in your phone to process your location data within the App. You may disable location-based services or features or disable the App's access to your location by turning off the location service or turning off the App's access to the location service. Your use of Bing Maps is governed by the Bing Maps End User Terms of Use available at and the Bing Maps Privacy Statement available at Your use of third party mapping services, and any information you provide to them, is governed by their service specific end user terms and privacy statements. You should carefully review these other end user terms and privacy statements. The App may include links to other Microsoft services and third party services whose privacy and security practices may differ from those of Microsoft Dynamics CRM or Microsoft Dynamics 365. IF YOU SUBMIT DATA TO OTHER MICROSOFT SERVICES OR THIRD PARTY SERVICES, SUCH DATA IS GOVERNED BY THEIR RESPECTIVE PRIVACY STATEMENTS. For the avoidance of doubt, data shared outside of Microsoft Dynamics CRM or Microsoft Dynamics 365 is not covered by your Microsoft Dynamics CRM or Microsoft Dynamics 365 agreement(s) or the applicable Microsoft Dynamics Trust Center. We encourage you to review these other privacy statements. How to Contact Us Microsoft welcomes your comments. If you have questions about Microsoft’s privacy and security commitments, or if you have other technical or customer support questions, please contact Microsoft at Microsoft Corporation Attn: Chief Privacy Officer One Microsoft Way Redmond, Washington, 98052-6399 USA Microsoft Ireland Operations Limited is our data protection representative for the European Economic Area and Switzerland. The data protection officer of Microsoft Ireland Operations Limited can be reached at the following address: Microsoft Ireland Operations, Ltd. Attn: Data Protection Carmenhall Road Sandyford, Dublin 18, Ireland Changes If we post changes to this statement, we will revise the “last updated” data at the top of the statement. Consult with the organization that provides you access to their services to learn more about changes to the privacy practices.

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