Surface Laptop
Starting from $849.00
Platinum
Platinum selected
Free standard shipping. Free returns.
Starting from $849.00
Overview Tech specs Reviews

FAQ


What operating system does Surface Laptop run?

Windows 10 S.

What is Windows 10 S?

Windows 10 S is a specific configuration of Windows 10 Pro that offers a familiar, productive Windows experience that’s streamlined for security and performance. By exclusively using apps in the Windows Store and ensuring that you browse safely with Microsoft Edge, Windows 10 S keeps you running fast and secure day in and day out.

Who is Windows 10 S designed for?

Windows 10 S was inspired by students and teachers and it’s the best Windows ever for schools. It’s also a great choice for any Windows user looking for consistent performance and advanced security. By limiting apps to those in the Windows Store, Windows 10 S is ideal for people who have everything they need in the Windows Store and prefer the peace of mind that comes with removing the risk of downloading apps from other places.

Can I switch to Windows 10 Pro?

Switching to Windows 10 Pro is easy. If you want to do more, like run non-Store apps or use advanced features like remote desktop and BitLocker, you can easily switch at any time.
• Simply go to the Settings Menu on your device, or visit the Windows Store to get started.
• Making the switch is free until March 31, 2018. After March 31, the cost for Windows 10 Pro will be $49.

What is a Microsoft certified refurbished device?

Microsoft certified refurbished Surface devices are pre-owned Microsoft products that undergo a rigorous refurbishment process prior to being offered for resale. Refurbished Surface products are clean and fully functional devices.

What should I expect when I purchase a certified refurbished product?

You should expect a fully functioning product with complete materials in the box at a discount. You have our assurance that any parts that were replaced are genuine Surface components and your new device meets our high quality standards.

Can I return a Microsoft certified refurbished Surface?

Return policies for Microsoft certified refurbished devices are the same as for any new Surface. Please refer to the Microsoft Store Online or your third party retailer for complete information. Returns for credit are based on the policy of the retailer at which you purchased your Surface.

Can I purchase the Extended Warranty for my Microsoft certified refurbished product?

Yes. Just as with our brand new products, we stand behind every Surface device. All Microsoft Certified Refurbished Products are covered by a one-year limited warranty. For extended coverage, you have the option of purchasing the Microsoft Complete Extended Warranty with your Microsoft Certified Refurbished Product. The Extended Warranty provides two years’ hardware warranty and two years of technical support through Microsoft Answer Desk. Plus, Microsoft Complete includes two years of accidental damage protection against unexpected drops and spills.

Each Microsoft Certified Refurbished product is:

• Screened and tested to be fully functional.
• Reloaded with the Windows operating system and software updates.
• Put through a thorough cleaning process and cosmetic inspection.
• Repackaged with appropriate manuals, cables, and power cord in a new box.
[1] Up to 14.5 hours of video playback. Testing conducted by Microsoft in April 2017 using Intel® Core i5, 256GB, 8 GB RAM devices. Testing consisted of full battery discharge during video playback. All settings were default except: Wi-Fi was associated with a network. Battery life varies significantly with settings, usage and other factors.
[2] Streamlined for security and superior performance. Windows 10 S works exclusively with apps from the Windows Store. Some accessories and apps compatible with Windows 10 may not work, and performance may vary. Certain default settings, features, and apps cannot be changed. Easily and affordably switch to Windows 10 Pro at any time. Learn more at Microsoft.com/Windows10S.
[3] System software uses significant storage space. Available storage is subject to change based on system software updates and apps usage. 1 GB= 1 billion bytes. See Surface Storage for more details.
[4] Sold separately.