Manage your service orders digitally from start till the customer's signature and invoice the same day. Odyssee Field Service is a full option field service app that works on all devices and in offline modus as to guarantee an excellent service to your customers. Planned work orders are listed on the app of the technician in real time so he knows where to go and what to do. Technicians can complete jobs by adding working hours and used parts, filling in service reports and getting the signature of the customer. Everything is automatically synched back to the Odyssee Field Service portal and can be invoiced the same day! You can use all the available features: View service orders assigned to you Complete work orders adding worked hours, used parts, service reports, work instructions, pictures .... and customer signature Complete inspection reports, audits, ... Manage grouped work order (1 main work order with several sub work orders) Manage work orders planned on mutiple technicians Manage stock locations View the full installation history Email the approval PDF automatically to the customer Get customer satisfaction feedback Create and plan your own work orders while on the road Communicate easily with customers and colleagues View where your colleagues are Manage installations Report and manage incidents Register timesheets and weekly approvals The app comes with integrated navigation and track&trace
What's new in this version
v2.2.10: 1. Improvement of the loading speed to seek stock related parts level when working on the work order. 2. Correction of a bug related to unavailability slots. 3. Fixed a minor bug related to the optional VAT. 4. Speed optimization when loading the installation tree. 5. Disk space optimization with automatic clearing of temporary files.
- Odyssee Field Service is the full field service solution for every technician
Published byOdyssee Mobile NV
Developed byOdyssee Mobile
Approximate size51.58 MB
InstallationGet this app while signed in to your Microsoft account and install on up to ten Windows 10 devices.
Language supportedEnglish (United States)
Español (España, Alfabetización Internacional)
Tiếng Việt (Việt Nam)