Professionally welcome sales and service customers into a dealership with Host+, Pinewood DMS’ meet and greet app. Seamlessly linked with the CRM module in Pinewood DMS, supporting the reception, sales and service teams to make customer communication even easier. Host+ provides real-time access to the entire CRM database, allowing users to see appointments a day in advance, view expected arrival times of customers, and access the full CRM record, including view of survey scores, previous contacts and a next desired vehicle. Customers can sign off work raised to digital job cards, using an e-signature on the app. Record arrival videos when a vehicle arrives onsite, showing the current condition including any damage, protecting staff against any possible liability claims. Complete a full vehicle health check with the customer, providing transparency on any issues highlighted.
What's new in this version
This update for Host+ v4.0.4 brings significant improvements and lots of bug fixes: 1. Fixed an issue where you couldn't pick a recorded video if app had crashed. 2. Fixed a bug where navigating back from signed test drive document would soft lock the app. 3. Other performance related improvements.
- Vehicle stock search
- View/ amend customer data, including data protection preferences
- In-app photo and video recording
- Complete a vehicle health check
- View contact history and planned contacts
- Access sales appointments calendar
- Record conversation notes
- Access service history
- View Customer Satisfaction Survey results
- Print a job card
- Electronic signature
Published byPinewood Technologies PLC
CopyrightCopyright © 2019, Pinewood Technologies PLC
Approximate size48.17 MB
AccessibilityThe product developer believes this product meets accessibility requirements, making it easier for everyone to use.
Language supportedEnglish (United Kingdom)