Turn your ultraportable Surface into a desktop PC and boost your productivity with Surface Dock. Compatible with Surface Pro 3, Surface Pro 4, Surface Pro, Surface Pro 6, Surface Laptop, Surface Laptop 2, Surface Book, Surface Book 2 and Surface Go.
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With two high-definition video ports, a gigabit Ethernet port, four USB 3.0 ports, and an audio output, you have all the connections you need. Transform your Surface into a desktop PC by plugging in your Dock with the Surface Connect cable.
1. Power supply
2. Gigabit Ethernet port
3. Audio out port
4. Mini DisplayPorts
5. USB 3.0 ports
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I was excited about this dock, until I got it home and realized it only works one monitor, externally. If you connect a second, it won't work. Spend hours with tech support for Microsoft, who acknowledged that many people have this problem, but they can't seem to fix it. Should not be sold, until the figure out this bug. DON'T BUY ONE.
Currently trying to use the dock with 2x ASUS VE278H monitors. Using Microsoft's recommended display adapters (as specified in the troubleshooting documentation I was able to find) and the screens will work fine after a restart. Would be nice to be able to use my existing monitors. Then it'***** or miss if they can continue to operate after the computer turns the screens off. Until this issue is resolved, I can't really recommend this product at all.
Awesome dock, but you need to remember to update it.
I first started using this dock and was thinking I had issues like William (Bugs, bugs, bugs), until I searched and found a dock updater tool. After updating the dock it has worked great. Not sure why it didn't just come up to date or automatically update once connected to the computer that had internet access, but the tool solved all my issues.
If you are having issues yourself try using this dock update tool provided by Microsoft for corporate IT teams.
Tool download link: https://www.microsoft.com/en-us/download/details.aspx?id=46703
Did not read the reviews and now I got burned. Experiencing same issues that everyone is having. Unable to connect using mini-DP -> HDMI using dock ... works fine when connected directly to Surface Book. No alternate available since the Surface line opted to use proprietary connector instead of USB-C. Listen to your customers and fix your product!
We've been using these in a corporate environment with Surface Pro 3 tablet, they DO NOT support dual monitors strictly off the dock. The ONLY way we got it 'working' was using one Mini displayport to HDMI cable, then the on-board Mini displayport to DVI to the second monitor. When you disconnect and reconnect sometimes it works, most of the time it is a black screen. You need to unplug and replug your tablet 5+ times or restart before it shows both screens. I CANNOT recommend this product to anyone!
This product is complete junk (if you hadn't figured that out yet from the 35%+ 1 star ratings). Glitchy as all hell, dual monitor support pretty much never works, and why doesn't it have HDMI again? Love my Surface (we have 4 of them), but this dock is utter crap!
I love my surface pro when i'm travelling, but when i am docked at home or at work the surface dock is extremely inconsistent. In my particular case it just petered out and stopped working last week. I had to return it to Best Buy because they are on close out and not working anymore, so I wonder (hope) if Microsoft is going to be rolling out a new version.
I bought the Surface Dock a year ago, and it initially was great. Shortly after the Windows Anniversary update, the monitor would no longer connect, and my Surface Book Display won't work when a monitor is plugged into the Dock. Unplug the monitor from the dock, all is good. Plug the monitor into the Mini DP connector on the Book, all is good. Try to use the display with the Surface Dock, no monitor at all. Tried all the troubleshooting, driver reinstalls, hard reboots, etc. Sent the Dock in and got a replacement, same problem. Haven't tried it for a few months, but decided to try again today with the Creator's Update and noticed there was a 1.x to 2.x update on the Surface Dock updater. All applied still no change. Back into the corner the dock goes. My only thought is to do a complete Windows reset and reload everything, but I'm not ready to do that yet. If you are going to get this try it right away with your setup. If it works, great, but if not make sure to return it before your time expires. Don't spend a lot of time hoping you can figure it out. If it doesn't work for you, it probably won't.