The Microsoft Windows client is a standalone version of the user front end. It runs the web front end as an application, so that it can be automatically started after logging in and continues running while the user is logged in. Because it is based on the web front end, it comes with all the features of the front end. This includes making and receiving phone calls, putting calls on hold and transferring calls. This makes it ideal as an application for front desk and call center agents that have to deal with a lot of calls during the day. Especially when using a good headset, voice quality can be as good or even better compared to a desktop phone. The Windows app is the best choice for texting.
What's new in this version
ext Version:2.0.0 Click-to-call; Session and websocket warnings; Translations are added back; Improved ACD CDR; Can be configured as a default app for protocol TEL