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Overview System Requirements Related

Description

With Zendesk for Windows Phone you can: • Access all your support ticket views • View and update comments, CCs, tags, and ticket fields • Apply predefined responses, or macros, to tickets with frequently asked questions • Pin ticket views and specific tickets to the start screen as Live Tiles for easy access • Easily bookmark a ticket for future reference • Search support tickets • Upload and view attachments on tickets • Take a photo and attach it to a ticket Customer service doesn’t stop when you leave your desk. That’s why we created the Zendesk mobile app for Windows Phone. It gives agents, admins, and managers the power of Zendesk on the go. Whether you're in a meeting, working from home, or scaling the tall peaks of a mountain with no hands while you casually scroll through ticket comments, the Zendesk mobile app will be there for you so you can provide great service for your customers. Zendesk is a beautifully simple customer engagement platform. It enables companies to provide great customer support, scale with self-service options, and differentiate with proactive engagement. This leads to customer relationships that are more meaningful, personal, and productive – all at a lower cost.

Screenshots

Additional information

Published by

Zendesk

Copyright

©Zendesk 2015

Developed by

Zendesk

Release date

2/2/2018

Approximate size

1.7 MB

Age rating

For all ages

Category

Business

This app can

Access your Internet connection and act as a server.

Installation

Get this app while signed in to your Microsoft account and install on up to ten Windows 10 devices.

This product needs to be installed on your internal hard drive.

Language supported

English (United States)
English (United Kingdom)
Čeština (Česká Republika)
Dansk (Danmark)
Deutsch (Deutschland)
Español (España, Alfabetización Internacional)
Suomi (Suomi)
Français (France)
Italiano (Italia)
日本語 (日本)
한국어(대한민국)
Norsk Bokmål (Norge)
Nederlands (Nederland)
Polski (Polska)
Português (Brasil)
Română (România)
Русский (Россия)
Svenska (Sverige)
Türkçe (Türkiye)
中文(中国)
中文(台灣)




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