With Zendesk for Windows Phone you can: • Access all your support ticket views • View and update comments, CCs, tags, and ticket fields • Apply predefined responses, or macros, to tickets with frequently asked questions • Pin ticket views and specific tickets to the start screen as Live Tiles for easy access • Easily bookmark a ticket for future reference • Search support tickets • Upload and view attachments on tickets • Take a photo and attach it to a ticket Customer service doesn’t stop when you leave your desk. That’s why we created the Zendesk mobile app for Windows Phone. It gives agents, admins, and managers the power of Zendesk on the go. Whether you're in a meeting, working from home, or scaling the tall peaks of a mountain with no hands while you casually scroll through ticket comments, the Zendesk mobile app will be there for you so you can provide great service for your customers. Zendesk is a beautifully simple customer engagement platform. It enables companies to provide great customer support, scale with self-service options, and differentiate with proactive engagement. This leads to customer relationships that are more meaningful, personal, and productive – all at a lower cost.
What's new in this version
Bug fixes and security enhancements
InstallationGet this app while signed in to your Microsoft account and install on up to ten Windows 10 devices.
This product needs to be installed on your internal hard drive.
Language supportedEnglish (United States)
English (United Kingdom)
Čeština (Česká Republika)
Español (España, Alfabetización Internacional)
Norsk Bokmål (Norge)