{"id":207,"date":"2017-05-23T04:42:16","date_gmt":"2017-05-23T11:42:16","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/power-apps\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/"},"modified":"2025-06-11T08:13:50","modified_gmt":"2025-06-11T15:13:50","slug":"boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/power-apps\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/","title":{"rendered":"Boost Operational Responsiveness with Microsoft PowerApps and Nexmo"},"content":{"rendered":"<p><img decoding=\"async\" align=\"left\" hspace=\"10\" src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2017\/05\/Glen20Kunene_headshot_300x300.jpeg\" width=\"150\"\/>This post was contributed by Glen Kunene. Glen is the Editor-in-Chief of the platform marketing team at Nexmo, the Vonage API platform. Read more about next-generation communications on the Nexmo blog: http:\/\/www.nexmo.com\/blog\/<\/p>\n<p>&#8212;&#8212;&#8212;&#8212;&#8211;<\/p>\n<p>With Microsoft <a href=\"https:\/\/powerapps.microsoft.com\/en-us\/\"><u>PowerApps<\/u><\/a>, you can connect to services such as SharePoint, Office 365, and Salesforce to create new data, quickly build apps based on this data (without writing any code), and then publish your apps across web and mobile. PowerApps offers templates for easy adoption, but you can also create your own custom apps with a visual builder tool.<\/p>\n<p>With the recent release of a <a href=\"https:\/\/www.nexmo.com\/\"><u>Nexmo<\/u><\/a> connector to PowerApps, you now can also integrate SMS and text-to-speech messaging to your applications. Leverage Nexmo to add a custom notification function that sends alerts to your app users whenever a predetermined event occurs. You can use SMS and text-to-speech notifications to extract and broadcast meaningful business signals from the noise of less important data. With <a href=\"https:\/\/www.slideshare.net\/nicklane2004\/mobile-squared-issue-9\"><u>SMS open rates in the range of 97-99%<\/u><\/a>, you can be assured that your Nexmo-powered app notifications will receive their due attention.<\/p>\n<p>Imagine the gains in business efficiency when these notifications prompt stakeholders on your team to take immediate action on critical items such as:<\/p>\n<ul>\n<li>A business process requires input for approval<\/li>\n<li>A prospect is ready to become a customer with the proper follow-up<\/li>\n<li>A customer has a showstopper issue<\/li>\n<li>A high-priority email from senior leadership is delivered<\/li>\n<\/ul>\n<p>To demonstrate how you can add Nexmo to your PowerApps, the following section provides a demo for integrating the connector to a template.<\/p>\n<p>\u00a0<\/p>\n<h2><a name=\"_71uye3zhfmp3\"><\/a>SMS Notifications When a File Is Uploaded to SharePoint from PowerApps<\/h2>\n<p>This section walks through the process for adding SMS notifications to the <em>Upload a file to SharePoint from PowerApps<\/em> template.<\/p>\n<p>Go to your <em>My flows <\/em>page on PowerApps. Click <em>Create from template<\/em>.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2017\/05\/1.png\"\/><\/p>\n<p>Click the <em>Upload a file to SharePoint from PowerApps<\/em> card.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2017\/05\/2.png\"\/><\/p>\n<p>Ensure you have the required credentials for the template. In this case, you are initially prompted to integrate your SharePoint account and site. Click <em>Continue<\/em>.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2017\/05\/3.png\"\/><\/p>\n<p>The next thing you will see are connectors waiting to be customized with your information. Enter your SharePoint site address and the folder path to the location where you would like PowerApps to store the file.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2017\/05\/4.png\"\/><\/p>\n<p>Your goal of file creation is now complete, but what about getting notified when this happens? Use the Nexmo connector to send yourself a SMS notification when a file is created.<\/p>\n<p>Click the <em>+ New step<\/em> button and add an action. Search for Nexmo in the search field. Click <em>Send an SMS<\/em>, which should be the first option.<\/p>\n<p>To complete the Nexmo integration with your flow, click the ellipses (&#8230;) at the top right of the Nexmo connector card.<\/p>\n<p>If you do not have a linked Nexmo account already, click <em>Add new connection<\/em> and enter the API key and secret.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2017\/05\/5.png\"\/><\/p>\n<p>If you are new to Nexmo, <a href=\"https:\/\/dashboard.nexmo.com\/sign-up\"><u>create a free account<\/u><\/a> to acquire your API key and secret. You will also need to go to the Numbers tab and grab a phone number. This will be used in the <em>Sender Id<\/em> input field (this number is from whom the message is sent).<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2017\/05\/6.png\"\/><\/p>\n<p>Make the connection and enter the three basic fields (<em>Sender Id<\/em>, <em>To Phone Number <\/em>and <em>Text<\/em>). For this demo, you will not need to dig into the advanced options.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2017\/05\/7.png\"\/><\/p>\n<p>That\u2019s it! Click <em>Create flow<\/em> at the top of your page and your PowerApp is live!\u00a0<\/p>\n<p>To recap, you have created a Microsoft PowerApp flow that uploads a file to SharePoint and when the file has been successfully uploaded, it sends an SMS to the <em>To Phone Number<\/em> provided to the Nexmo connector.<\/p>\n<p>The Nexmo messaging connector also provides these SMS and text-to-speech capabilities to Microsoft Logic Apps and Microsoft Flow.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With Microsoft PowerApps, you can connect to services such as SharePoint, Office 365, and Salesforce to create new data, quickly build apps based on this data (without writing any code), and then publish your apps across web and mobile. PowerApps offers templates for easy adoption, but you can also create our own custom apps with a visual builder tool. With the recent release of a Nexmo connector to PowerApps, you now can also integrate SMS and text-to-speech messaging to your applications. This post demonstrates how you can add Nexmo to your PowerApps, by integrating the connector to a template. Written by Glen Kunene, Editor-in-Chief of the platform marketing team at Nexmo, the Vonage API platform.<\/p>\n","protected":false},"author":139,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ms_queue_id":[],"ep_exclude_from_search":false,"_classifai_error":"","_classifai_text_to_speech_error":"","_alt_title":"","ms-ems-related-posts":[],"footnotes":""},"audience":[3378],"content-type":[],"job-role":[],"product":[3473],"property":[],"topic":[3421],"coauthors":[2107],"class_list":["post-207","post","type-post","status-publish","format-standard","hentry","audience-it-professional","product-power-apps","topic-application-modernization"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Boost Operational Responsiveness with Microsoft PowerApps and Nexmo - Microsoft Power Platform Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Boost Operational Responsiveness with Microsoft PowerApps and Nexmo - Microsoft Power Platform Blog\" \/>\n<meta property=\"og:description\" content=\"With Microsoft PowerApps, you can connect to services such as SharePoint, Office 365, and Salesforce to create new data, quickly build apps based on this data (without writing any code), and then publish your apps across web and mobile. PowerApps offers templates for easy adoption, but you can also create our own custom apps with a visual builder tool. With the recent release of a Nexmo connector to PowerApps, you now can also integrate SMS and text-to-speech messaging to your applications. This post demonstrates how you can add Nexmo to your PowerApps, by integrating the connector to a template. Written by Glen Kunene, Editor-in-Chief of the platform marketing team at Nexmo, the Vonage API platform.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/power-apps\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/\" \/>\n<meta property=\"og:site_name\" content=\"Microsoft Power Platform Blog\" \/>\n<meta property=\"article:published_time\" content=\"2017-05-23T11:42:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-11T15:13:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2017\/05\/Glen20Kunene_headshot_300x300.jpeg\" \/>\n<meta name=\"author\" content=\"Jessica Cook\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jessica Cook\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/\"},\"author\":[{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/author\/jessica-cook\/\",\"@type\":\"Person\",\"@name\":\"Jessica Cook\"}],\"headline\":\"Boost Operational Responsiveness with Microsoft PowerApps and Nexmo\",\"datePublished\":\"2017-05-23T11:42:16+00:00\",\"dateModified\":\"2025-06-11T15:13:50+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/\"},\"wordCount\":632,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2017\/05\/Glen20Kunene_headshot_300x300.jpeg\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/\",\"url\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/\",\"name\":\"Boost Operational Responsiveness with Microsoft PowerApps and Nexmo - Microsoft Power Platform Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2017\/05\/Glen20Kunene_headshot_300x300.jpeg\",\"datePublished\":\"2017-05-23T11:42:16+00:00\",\"dateModified\":\"2025-06-11T15:13:50+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/#primaryimage\",\"url\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2017\/05\/Glen20Kunene_headshot_300x300.jpeg\",\"contentUrl\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2017\/05\/Glen20Kunene_headshot_300x300.jpeg\",\"width\":300,\"height\":300},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Boost Operational Responsiveness with Microsoft PowerApps and Nexmo\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/#website\",\"url\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/\",\"name\":\"Microsoft Power Platform Blog\",\"description\":\"Innovate with Business Apps\",\"publisher\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/#organization\",\"name\":\"Microsoft Power Platform Blog\",\"url\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Microsoft-Logo-e1685482038800.png\",\"contentUrl\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Microsoft-Logo-e1685482038800.png\",\"width\":194,\"height\":145,\"caption\":\"Microsoft Power Platform Blog\"},\"image\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/#\/schema\/person\/13e13742bd39bd9b344b1d8b0b9b1832\",\"name\":\"Jessica Cook\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/85f69e7bd365f5c40af5b21aac3bd86e1246b18b944dc32d2e1f2de8670f49f9?s=96&d=mm&r=g11aa5d8bbd3cff9bc3b1aa598bc56d51\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/85f69e7bd365f5c40af5b21aac3bd86e1246b18b944dc32d2e1f2de8670f49f9?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/85f69e7bd365f5c40af5b21aac3bd86e1246b18b944dc32d2e1f2de8670f49f9?s=96&d=mm&r=g\",\"caption\":\"Jessica Cook\"},\"url\":\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/author\/v-jescoo\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Boost Operational Responsiveness with Microsoft PowerApps and Nexmo - Microsoft Power Platform Blog","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/","og_locale":"en_US","og_type":"article","og_title":"Boost Operational Responsiveness with Microsoft PowerApps and Nexmo - Microsoft Power Platform Blog","og_description":"With Microsoft PowerApps, you can connect to services such as SharePoint, Office 365, and Salesforce to create new data, quickly build apps based on this data (without writing any code), and then publish your apps across web and mobile. PowerApps offers templates for easy adoption, but you can also create our own custom apps with a visual builder tool. With the recent release of a Nexmo connector to PowerApps, you now can also integrate SMS and text-to-speech messaging to your applications. This post demonstrates how you can add Nexmo to your PowerApps, by integrating the connector to a template. Written by Glen Kunene, Editor-in-Chief of the platform marketing team at Nexmo, the Vonage API platform.","og_url":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/power-apps\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/","og_site_name":"Microsoft Power Platform Blog","article_published_time":"2017-05-23T11:42:16+00:00","article_modified_time":"2025-06-11T15:13:50+00:00","og_image":[{"url":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2017\/05\/Glen20Kunene_headshot_300x300.jpeg","type":"","width":"","height":""}],"author":"Jessica Cook","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Jessica Cook","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/#article","isPartOf":{"@id":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/"},"author":[{"@id":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/author\/jessica-cook\/","@type":"Person","@name":"Jessica Cook"}],"headline":"Boost Operational Responsiveness with Microsoft PowerApps and Nexmo","datePublished":"2017-05-23T11:42:16+00:00","dateModified":"2025-06-11T15:13:50+00:00","mainEntityOfPage":{"@id":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/"},"wordCount":632,"commentCount":0,"publisher":{"@id":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/#organization"},"image":{"@id":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/#primaryimage"},"thumbnailUrl":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2017\/05\/Glen20Kunene_headshot_300x300.jpeg","inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/","url":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/","name":"Boost Operational Responsiveness with Microsoft PowerApps and Nexmo - Microsoft Power Platform Blog","isPartOf":{"@id":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/#primaryimage"},"image":{"@id":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/#primaryimage"},"thumbnailUrl":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2017\/05\/Glen20Kunene_headshot_300x300.jpeg","datePublished":"2017-05-23T11:42:16+00:00","dateModified":"2025-06-11T15:13:50+00:00","breadcrumb":{"@id":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/#primaryimage","url":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2017\/05\/Glen20Kunene_headshot_300x300.jpeg","contentUrl":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2017\/05\/Glen20Kunene_headshot_300x300.jpeg","width":300,"height":300},{"@type":"BreadcrumbList","@id":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2017\/05\/23\/boost-operational-responsiveness-with-microsoft-powerapps-and-nexmo\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/"},{"@type":"ListItem","position":2,"name":"Boost Operational Responsiveness with Microsoft PowerApps and Nexmo"}]},{"@type":"WebSite","@id":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/#website","url":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/","name":"Microsoft Power Platform Blog","description":"Innovate with Business Apps","publisher":{"@id":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/#organization","name":"Microsoft Power Platform Blog","url":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Microsoft-Logo-e1685482038800.png","contentUrl":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Microsoft-Logo-e1685482038800.png","width":194,"height":145,"caption":"Microsoft Power Platform Blog"},"image":{"@id":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/#\/schema\/person\/13e13742bd39bd9b344b1d8b0b9b1832","name":"Jessica Cook","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/85f69e7bd365f5c40af5b21aac3bd86e1246b18b944dc32d2e1f2de8670f49f9?s=96&d=mm&r=g11aa5d8bbd3cff9bc3b1aa598bc56d51","url":"https:\/\/secure.gravatar.com\/avatar\/85f69e7bd365f5c40af5b21aac3bd86e1246b18b944dc32d2e1f2de8670f49f9?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/85f69e7bd365f5c40af5b21aac3bd86e1246b18b944dc32d2e1f2de8670f49f9?s=96&d=mm&r=g","caption":"Jessica Cook"},"url":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/author\/v-jescoo\/"}]}},"bloginabox_animated_featured_image":null,"bloginabox_display_generated_audio":false,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Microsoft Power Platform Blog","distributor_original_site_url":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-json\/wp\/v2\/posts\/207","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-json\/wp\/v2\/users\/139"}],"replies":[{"embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-json\/wp\/v2\/comments?post=207"}],"version-history":[{"count":8,"href":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-json\/wp\/v2\/posts\/207\/revisions"}],"predecessor-version":[{"id":124961,"href":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-json\/wp\/v2\/posts\/207\/revisions\/124961"}],"wp:attachment":[{"href":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-json\/wp\/v2\/media?parent=207"}],"wp:term":[{"taxonomy":"audience","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-json\/wp\/v2\/audience?post=207"},{"taxonomy":"content-type","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-json\/wp\/v2\/content-type?post=207"},{"taxonomy":"job-role","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-json\/wp\/v2\/job-role?post=207"},{"taxonomy":"product","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-json\/wp\/v2\/product?post=207"},{"taxonomy":"property","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-json\/wp\/v2\/property?post=207"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-json\/wp\/v2\/topic?post=207"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-json\/wp\/v2\/coauthors?post=207"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}