{"id":254,"date":"2020-03-26T09:00:31","date_gmt":"2020-03-26T16:00:31","guid":{"rendered":"https:\/\/mscp-preprod.10uplabs.com\/powerplatform\/?p=254"},"modified":"2025-05-14T19:38:51","modified_gmt":"2025-05-15T02:38:51","slug":"emergency-response-solution-a-microsoft-power-platform-solution-for-healthcare-emergency-response","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2020\/03\/26\/emergency-response-solution-a-microsoft-power-platform-solution-for-healthcare-emergency-response\/","title":{"rendered":"Emergency Response solution: A Microsoft Power Platform solution for healthcare emergency response"},"content":{"rendered":"<p>As the COVID-19 crisis escalated earlier this month, we <a href=\"https:\/\/powerapps.microsoft.com\/en-us\/blog\/crisis-communication-a-power-platform-template\/\" target=\"_blank\" rel=\"noopener noreferrer\">released a Microsoft Power Platform solution<\/a> for managing communications across an organization. Thousands of customers have since employed that solution, and many have reached out to ask for additional help in their response to the global pandemic.<\/p>\n<p>The next wave of need we identified were from hospitals and healthcare providers, and a local Seattle healthcare organization reached out to us seeking help to get a quick solution up and running. Like many healthcare organizations today, they needed to track and gain visibility over critical resources like available beds and scarce supplies like ventilators and masks. They needed their frontline workers like registered nurses and charge nurses to collect this information via their mobile phones. That information would feed into a decision support system that the emergency managers at these providers would use to make quick decisions in near real-time about where to divert these scarce resources.<\/p>\n<p>This solution was designed with and is now in use at this Seattle hospital, and we want to make this solution available to all healthcare providers, so today we\u2019re releasing the <strong>Emergency Response solution<\/strong> for any healthcare provider to download and track their scarce resources during an emergency.<\/p>\n<p><a href=\"https:\/\/aka.ms\/emergency-response-docs\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Get the full instructions for how you can implement the solution.<\/strong><\/a><\/p>\n<p><a href=\"https:\/\/youtu.be\/H1u6SYt3UsQ\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"attachment-full webp-format alignnone\" src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/screen-video-with-border-1024x562-1.png\" alt=\"Video for Emergency Response solution.\" width=\"1024\" height=\"562\" data-orig-src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/screen-video-with-border-1024x562-1.png\" data-orig-srcset=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/screen-video-with-border-1024x562-1.png 1024w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/screen-video-with-border-1024x562-1-300x165.png 300w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/screen-video-with-border-1024x562-1-768x422.png 768w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/screen-video-with-border-1024x562-1-330x181.png 330w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/screen-video-with-border-1024x562-1-800x439.png 800w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/screen-video-with-border-1024x562-1-400x220.png 400w\" \/><\/a><\/p>\n<h3>The solution involves several components that work together:<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"attachment-large size-large webp-format\" src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-2-1024x438.webp\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" srcset=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-2-1024x438.webp 1024w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-2-300x128.webp 300w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-2-768x329.webp 768w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-2-1536x657.webp 1536w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-2-330x141.webp 330w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-2-800x342.webp 800w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-2-400x171.webp 400w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-2.webp 2000w\" alt=\"Emergency Response solution overview.\" width=\"1024\" height=\"438\" data-orig-src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-2-1024x438.png\" data-orig-srcset=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-2-1024x438.png 1024w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-2-300x128.png 300w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-2-768x329.png 768w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-2-1536x657.png 1536w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-2-330x141.png 330w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-2-800x342.png 800w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-2-400x171.png 400w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-2.png 2000w\" \/><\/p>\n<p><strong>Mobile apps for frontline staff <\/strong>to track key data points and communicate their needs. This includes multiple modules that can be independently activated for:<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"attachment-large size-large webp-format\" src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-3-1024x635.webp\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" srcset=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-3-1024x635.webp 1024w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-3-300x186.webp 300w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-3-768x476.webp 768w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-3-330x205.webp 330w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-3-800x496.webp 800w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-3-400x248.webp 400w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-3.webp 1278w\" alt=\"Mobile App for Emergency Response solution.\" width=\"1024\" height=\"635\" data-orig-src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-3-1024x635.png\" data-orig-srcset=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-3-1024x635.png 1024w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-3-300x186.png 300w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-3-768x476.png 768w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-3-330x205.png 330w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-3-800x496.png 800w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-3-400x248.png 400w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-3.png 1278w\" \/><\/p>\n<ul>\n<li>Reporting the current status of RN staff and equipment in use<\/li>\n<li>Tracking supplies on hand on each floor or area of the hospital as well as the rate at which they\u2019re being used<\/li>\n<li>Making requests for additional personnel by department, role, and urgency<\/li>\n<li>Reporting counts of those who are positive for COVID-19<\/li>\n<\/ul>\n<p><strong>Decision support dashboard<\/strong> for emergency managers to see aggregate data across the health system. The mobile apps feed this up-to-date central view that highlights the most urgent needs for beds, equipment, and staffing.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"attachment-large size-large webp-format\" src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-4-1024x634.webp\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" srcset=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-4-1024x634.webp 1024w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-4-300x186.webp 300w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-4-768x476.webp 768w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-4-330x204.webp 330w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-4-800x495.webp 800w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-4-400x248.webp 400w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-4.webp 1279w\" alt=\"Decision support dashboard for emergency response solution.\" width=\"1024\" height=\"634\" data-orig-src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-4-1024x634.png\" data-orig-srcset=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-4-1024x634.png 1024w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-4-300x186.png 300w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-4-768x476.png 768w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-4-330x204.png 330w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-4-800x495.png 800w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-4-400x248.png 400w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-4.png 1279w\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"attachment-large size-large webp-format\" src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-5-1024x634.webp\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" srcset=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-5-1024x634.webp 1024w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-5-300x186.webp 300w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-5-768x476.webp 768w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-5-330x204.webp 330w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-5-800x495.webp 800w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-5-400x248.webp 400w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-5.webp 1279w\" alt=\"Decision support dashboard for emergency response solution.\" width=\"1024\" height=\"634\" data-orig-src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-5-1024x634.png\" data-orig-srcset=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-5-1024x634.png 1024w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-5-300x186.png 300w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-5-768x476.png 768w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-5-330x204.png 330w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-5-800x495.png 800w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-5-400x248.png 400w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-5.png 1279w\" \/><\/p>\n<p><strong>Administrative view <\/strong>for drilling down into the details and quickly configuring the mobile apps to adapt to changing conditions. Bringing a new location online or adapting the capacity of an existing location can be done with just a few clicks in the admin app.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"attachment-large size-large webp-format\" src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-6-1024x634.webp\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" srcset=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-6-1024x634.webp 1024w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-6-300x186.webp 300w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-6-768x476.webp 768w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-6-330x204.webp 330w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-6-800x495.webp 800w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-6-400x248.webp 400w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-6.webp 1279w\" alt=\"Administrative view for emergency respones solution.\" width=\"1024\" height=\"634\" data-orig-src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-6-1024x634.png\" data-orig-srcset=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-6-1024x634.png 1024w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-6-300x186.png 300w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-6-768x476.png 768w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-6-330x204.png 330w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-6-800x495.png 800w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-6-400x248.png 400w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2020\/03\/Power-Apps-6.png 1279w\" \/><\/p>\n<p>All of these components are built on the Microsoft Power Platform and backed by the Common Data Service. The platform is designed for enterprise scale, capable of handling high volume and sensitive information. Every element from the apps to the underlying data model can be easily customized and extended with low code tools to meet the needs of specific organizations.<\/p>\n<p>In order to support the rapid response of organizations who need these tools urgently, we\u2019re also offering a 6-month free usage of full Power Apps capabilities to organizations in the Healthcare, Government, Non-profit, and Education sectors that are responding to the COVID-19 crisis. Contact your Microsoft account representative for details on how to take advantage of this trial.<\/p>\n<p>Today\u2019s release is just version one of this solution. We are already working closely with multiple additional hospital systems to implement the solution, and we will make improvements continually as we learn from those experiences.<\/p>\n<p>Watch this space for the latest, and please continue to let us know how Microsoft Power Platform can help your team in these unprecedented times.<\/p>\n<hr \/>\n<p>NOTE:<\/p>\n<p><em>This solution is a sample and may be used with Microsoft Power Apps for dissemination of information only. This app is not intended or made available for use as a medical device, clinical support, diagnostic tool, or other technology intended to be used in the diagnosis, cure, mitigation, treatment, or prevention of disease or other conditions, and no license or right is granted by Microsoft to use this app for such purposes. This app is not designed or intended to be a substitute for professional medical advice, diagnosis, treatment, or judgement and should not be used as such. Customer bears the sole risk and responsibility for any use of this app. Microsoft does not warrant that the app or any materials provided in connection therewith will be sufficient for any medical purposes or meet the health or medical requirements of any person.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As the COVID-19 crisis escalated earlier this month, we released a Microsoft Power Platform solution for managing communications across an organization. Thousands of customers have since employed that solution, and many have reached out to ask for additional help in their response to the global pandemic.<\/p>\n","protected":false},"author":5937,"featured_media":294,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ms_queue_id":[],"ep_exclude_from_search":false,"_classifai_error":"","_classifai_text_to_speech_error":"","_alt_title":"","ms-ems-related-posts":[],"footnotes":""},"audience":[3377],"content-type":[3424],"job-role":[],"product":[3472],"property":[],"topic":[],"coauthors":[66],"class_list":["post-254","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","audience-business-leader","content-type-news","product-power-platform"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Emergency Response solution: A Microsoft Power Platform solution for healthcare emergency response - Microsoft Power Platform Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2020\/03\/26\/emergency-response-solution-a-microsoft-power-platform-solution-for-healthcare-emergency-response\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Emergency Response solution: A Microsoft Power Platform solution for healthcare emergency response - Microsoft Power Platform Blog\" \/>\n<meta property=\"og:description\" content=\"As the COVID-19 crisis escalated earlier this month, we released a Microsoft Power Platform solution for managing communications across an organization. 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