{"id":7052,"date":"2021-12-10T13:00:00","date_gmt":"2021-12-10T21:00:00","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/power-automate\/building-an-automation-center-of-excellence-with-microsoft-power-platform\/"},"modified":"2025-06-11T07:51:26","modified_gmt":"2025-06-11T14:51:26","slug":"building-an-automation-center-of-excellence-with-microsoft-power-platform","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/power-automate\/building-an-automation-center-of-excellence-with-microsoft-power-platform\/","title":{"rendered":"Building an Automation Center of Excellence with Microsoft Power Platform"},"content":{"rendered":"<p>Building an Automation Center of Excellence with Microsoft Power Platform<\/p>\n<p>Earlier this year we launched\u00a0<a href=\"https:\/\/aka.ms\/rpapnp\">HEAT (Holistic Enterprise Automation Techniques)<\/a>, sharing our learnings from customers building robust automation solutions on Power Automate.<\/p>\n<p>Today, we are pleased to announce an Automation CoE Blueprint which customers can use to setup an automation program (RPA and other hyperautomation scenarios) in their organization and a limited private preview of Automation CoE Starter Kit, which is an implementation of our best practices (HEAT) that can be customized by organizations for their own needs.<\/p>\n<p>We are also very excited to announce a new guidance section in <a href=\"https:\/\/docs.microsoft.com\/en-us\/power-platform\/guidance\/\">the Microsoft Power Platform guidance documentation<\/a> for Automation Adoption best practices (<a href=\"https:\/\/aka.ms\/autocoeblueprint\">https:\/\/aka.ms\/autocoeblueprint<\/a>). Automation CoE members, RPA developers, Cloud architects, IT professionals, and business decision makers use this information to achieve their automation adoption goals.<\/p>\n<p>Releasing all this great content, without recording an episode on our video channel <strong>Automate It<\/strong>, would be a miss on our part.\u00a0 Check out the following episode\u00a0<a href=\"https:\/\/aka.ms\/autocoeblueprintvideo\">https:\/\/aka.ms\/autocoeblueprintvideo<\/a> where we go into more details on the Automation CoE Blueprint and the Automation CoE Starter Kit.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"\" class=\"alignnone size-full wp-image-7058\" height=\"351\" src=\"https:\/\/powerautomateblogmedia.azureedge.net\/powerautomateblog\/2021\/12\/autocoevideo.png\" width=\"624\" srcset=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2021\/12\/autocoevideo.webp 624w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2021\/12\/autocoevideo-300x169.webp 300w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/p>\n<p>We are always looking for opportunities to learn from our customers and would love to hear your feedback around the Automation CoE Blueprint and work with you closely as you roll out the automation program in your organization. You <strong>can learn more about the Automation Adoption best practices (<\/strong><a href=\"https:\/\/aka.ms\/autocoeblueprint\">https:\/\/aka.ms\/autocoeblueprint<\/a><strong> ), watch the video (<\/strong><a href=\"https:\/\/aka.ms\/autocoeblueprintvideo\">https:\/\/aka.ms\/autocoeblueprintvideo<\/a><strong>)\u00a0and\u00a0<\/strong><strong>signup to request access to the limited private preview of Automation CoE Starter Kit<\/strong><strong> (<\/strong><a href=\"https:\/\/aka.ms\/autocoestarterkitpreview\">https:\/\/aka.ms\/autocoestarterkitpreview<\/a><strong>)<\/strong><\/p>\n<h1>Highlights from the Automation CoE Blueprint<\/h1>\n<h2>New Automation Adoption guidance section on Power Platform Guidance documentation<\/h2>\n<p>Microsoft Power Platform adoption best practices for Automation CoEs provides proven guidance for establishing and scaling an Automation Center of Excellence in your organization. It consists of best practices, documentation, and tools.<\/p>\n<p>By using these best practices, organizations can better align their business and technical strategies to ensure success. Automation CoE members, RPA developers, Cloud architects, IT professionals, and business decision makers use this information to achieve their automation adoption goals.<\/p>\n<h2><img loading=\"lazy\" decoding=\"async\" alt=\"\" class=\"alignnone size-large wp-image-7060\" height=\"277\" src=\"https:\/\/powerautomateblogmedia.azureedge.net\/powerautomateblog\/2021\/12\/autocoedoc-1024x540.png\" width=\"525\"\/><\/h2>\n<h2>Strategy<\/h2>\n<p>Before you scale out an automation program in an organization, it is very important to understand the role of an Automation CoE, key stakeholders in the automation program and define the ROI from the automation program. Learn more in the Automation adoption guidance center <a href=\"https:\/\/aka.ms\/autocoeblueprint\">https:\/\/aka.ms\/autocoeblueprint<\/a>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"\" class=\"alignnone size-full wp-image-7053\" height=\"351\" src=\"https:\/\/powerautomateblogmedia.azureedge.net\/powerautomateblog\/2021\/12\/autocoe.png\" width=\"624\" srcset=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2021\/12\/autocoe.webp 624w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2021\/12\/autocoe-300x169.webp 300w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/p>\n<h2>Methodology &#8211; HEAT<\/h2>\n<p>HEAT (Holistic Enterprise Automation Techniques) is guidance that&#8217;s designed to help you deploy the automation platform and manage the entire lifecycle of an automation project. These are our learnings from customers and include industry\u2019s best practices around enterprise deployments for hyperautomation scenarios. Learn more in the Automation adoption guidance center <a href=\"https:\/\/aka.ms\/autocoeblueprint\">https:\/\/aka.ms\/autocoeblueprint<\/a>.<\/p>\n<p>The figure below shows an iterative approach to HEAT.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"\" class=\"alignnone size-full wp-image-7055\" height=\"351\" src=\"https:\/\/powerautomateblogmedia.azureedge.net\/powerautomateblog\/2021\/12\/autocoeheat.png\" width=\"624\" srcset=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2021\/12\/autocoeheat.webp 624w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2021\/12\/autocoeheat-300x169.webp 300w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/p>\n<p>The figure below shows details of the activities in each stage of HEAT<\/p>\n<h2><img loading=\"lazy\" decoding=\"async\" alt=\"\" class=\"alignnone size-full wp-image-7056\" height=\"351\" src=\"https:\/\/powerautomateblogmedia.azureedge.net\/powerautomateblog\/2021\/12\/autocoeheatdetails.png\" width=\"624\" srcset=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2021\/12\/autocoeheatdetails.webp 624w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2021\/12\/autocoeheatdetails-300x169.webp 300w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/h2>\n<h2>Automation Admin &amp; Governance Whitepaper<\/h2>\n<p>We have condensed our learnings from HEAT into an automation admin &amp; governance whitepaper. This whitepaper outlines key considerations for planning, deploying, and managing an Automation Center of Excellence (CoE) for hyperautomation scenarios in Power Automate.<\/p>\n<p>Following are some of the key benefits of the whitepaper<\/p>\n<ul>\n<li>Best practices for Automation CoEs for enterprise deployments<\/li>\n<li>End-to-end automation lifecycle<\/li>\n<li>Easy to follow check list model pointing to external deep-dive content<\/li>\n<li>Based on industry\u2019s best practices \u2013 HEAT<\/li>\n<\/ul>\n<p><strong>Get your copy of the whitepaper today<\/strong><strong> (<\/strong><a href=\"https:\/\/aka.ms\/autocoeadminwhitepaper\"><strong>https:\/\/aka.ms\/autocoeadminwhitepaper<\/strong><\/a><strong>)<\/strong><br \/>\n<img loading=\"lazy\" decoding=\"async\" alt=\"\" class=\"alignnone size-full wp-image-7059\" height=\"351\" src=\"https:\/\/powerautomateblogmedia.azureedge.net\/powerautomateblog\/2021\/12\/autocoewhitepaper.png\" width=\"624\" srcset=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2021\/12\/autocoewhitepaper.webp 624w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2021\/12\/autocoewhitepaper-300x169.webp 300w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/p>\n<h2>Automation CoE Starter Kit (Limited Private Preview)<\/h2>\n<p>The Microsoft Power Platform Automation CoE Starter Kit is designed to help organizations manage, govern, and scale automation platform adoption based on industry best practices. The toolkit is a collection of components and tools based on HEAT.<\/p>\n<p>The Automation CoE Starter Kit is built on providing a near-real time value tracking system which allows Automation CoE stakeholders to track business ROI as well monitor, detect, audit SLA impacting events as they happen.<\/p>\n<p>The Automation CoE Starter Kit is a long-term investment and today we are pleased to announce our first step towards a limited private preview to work closely with customers, learn and improve the product. Please signup to request access to the limited private preview of Automation CoE Starter Kit (<a href=\"https:\/\/aka.ms\/autocoestarterkitpreview\">https:\/\/aka.ms\/autocoestarterkitpreview<\/a>)<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"\" class=\"alignnone size-full wp-image-7057\" height=\"351\" src=\"https:\/\/powerautomateblogmedia.azureedge.net\/powerautomateblog\/2021\/12\/autocoestarterkit.png\" width=\"624\" srcset=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2021\/12\/autocoestarterkit.webp 624w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2021\/12\/autocoestarterkit-300x169.webp 300w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/p>\n<p>We would also like to thank the <a href=\"https:\/\/kmicro.com\/\">KMicro<\/a> team (<a href=\"https:\/\/www.linkedin.com\/in\/flowaltdelete\/?originalSubdomain=ca\">Josh Cook<\/a>, <a href=\"https:\/\/www.linkedin.com\/in\/davood-ghatreh-samani-7252204b\/\">Davood Ghatreh Samani<\/a>, Cory Phillips) for their collaboration on Automation CoE Starter Kit.<\/p>\n<h1>Call to action<\/h1>\n<ol>\n<li><strong>Learn more at Automation Adoption best practices (<\/strong><a href=\"https:\/\/aka.ms\/autocoeblueprint\">https:\/\/aka.ms\/autocoeblueprint<\/a><strong>)<\/strong><\/li>\n<li><strong>Watch the video: Building an Automation Center of Excellence with Microsoft Power Platform (<\/strong><a href=\"https:\/\/aka.ms\/autocoeblueprintvideo\">https:\/\/aka.ms\/autocoeblueprintvideo<\/a><strong>)<\/strong><\/li>\n<li><strong>Signup to request access to the limited private preview<\/strong><strong> of Automation CoE Starter Kit (<\/strong><a href=\"https:\/\/aka.ms\/autocoestarterkitpreview\">https:\/\/aka.ms\/autocoestarterkitpreview<\/a><strong>)<\/strong><\/li>\n<\/ol>\n<p>Start rolling out an automation program today!<\/p>\n<ul>\n<li>Automation CoE Blueprint https:\/\/aka.ms\/autocoeblueprint<\/li>\n<\/ul>\n<ul>\n<li>Automation CoE Strategy <a href=\"https:\/\/aka.ms\/autocoestrategy\">https:\/\/aka.ms\/autocoestrategy<\/a><\/li>\n<li>HEAT <a href=\"https:\/\/aka.ms\/rpapnp\">https:\/\/aka.ms\/rpapnp<\/a><\/li>\n<li>HEAT video series <a href=\"https:\/\/aka.ms\/rpapnpvideo\">https:\/\/aka.ms\/rpapnpvideo<\/a><\/li>\n<li>Admin &amp; Governance Whitepaper <a href=\"https:\/\/aka.ms\/autocoeadminwhitepaper\">https:\/\/aka.ms\/autocoeadminwhitepaper<\/a><\/li>\n<li>Manage Power Automate for Desktop on Windows\u00a0<a href=\"https:\/\/aka.ms\/padonwindowspnp\">https:\/\/aka.ms\/padonwindowspnp<\/a><\/li>\n<li>Hyper-automation SAP playbook (<a href=\"https:\/\/aka.ms\/MicrosoftRPAPlaybookForSAPGUI\">https:\/\/aka.ms\/MicrosoftRPAPlaybookForSAPGUI<\/a>)\u00a0 &amp; video series (<u>https:\/\/aka.ms\/AutomateItSAPSeries<\/u>)<\/li>\n<li>Automation CoE Starter kit \u2013 <strong><em>Limited Private preview <\/em><\/strong><a href=\"https:\/\/aka.ms\/autocoestarterkitpreview\">https:\/\/aka.ms\/autocoestarterkitpreview<\/a><\/li>\n<li><strong>Customer Stories <\/strong>\n<ul>\n<li>Coca-Cola: <a href=\"https:\/\/aka.ms\/cocacolaautomationplatform\">https:\/\/aka.ms\/cocacolaautomationplatform<\/a><\/li>\n<li>Coca-Cola United: <a href=\"https:\/\/aka.ms\/cocacolaunitedrpa\">https:\/\/aka.ms\/cocacolaunitedrpa<\/a><\/li>\n<li>TC Energy Bot Wars: <a href=\"https:\/\/aka.ms\/Bot-Wars\">https:\/\/aka.ms\/Bot-Wars<\/a><\/li>\n<li>Inter Pipeline Botwars: <a href=\"https:\/\/youtu.be\/bzN3CkOt_go?t=1773\">https:\/\/youtu.be\/bzN3CkOt_go?t=1773<\/a><\/li>\n<li>Chemours: <a href=\"https:\/\/www.youtube.com\/watch?v=ZnSsixwJDQ0\">https:\/\/www.youtube.com\/watch?v=ZnSsixwJDQ0<\/a><\/li>\n<li>Customer stories:\u00a0<a href=\"https:\/\/aka.ms\/powerautomatestories\">https:\/\/aka.ms\/powerautomatestories<\/a><\/li>\n<\/ul>\n<\/li>\n<li><strong>Learn<\/strong>\n<ul>\n<li>Automate It: <a href=\"https:\/\/aka.ms\/AutomateIt\">https:\/\/aka.ms\/AutomateIt<\/a><\/li>\n<li>Holistic Enterprise Automation Techniques (HEAT): <a href=\"https:\/\/aka.ms\/rpapnp\">https:\/\/aka.ms\/rpapnp<\/a><\/li>\n<li>RPA in a Day Training: <a href=\"https:\/\/aka.ms\/RPAinaDayPackage\">https:\/\/aka.ms\/RPAinaDayPackage<\/a><\/li>\n<li>Power Automate Learn <a href=\"https:\/\/docs.microsoft.com\/en-us\/learn\/browse\/?expanded=power-platform&amp;products=power-automate&amp;resource_type=learning%20path&amp;roles=maker\">Browse <\/a><a href=\"https:\/\/docs.microsoft.com\/en-us\/learn\/browse\/?expanded=power-platform&amp;products=power-automate&amp;resource_type=learning%20path&amp;roles=maker\">all &#8211; Learn | Microsoft Docs<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Today, we are pleased to announce an Automation CoE Blueprint which customers can use to setup an automation program (RPA and other hyperautomation scenarios) in their organization and a limited private preview of Automation CoE Starter Kit, which is an implementation of our best practices (HEAT) that can be customized by organizations for their own needs.<\/p>\n","protected":false},"author":395,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"_classifai_error":"","_classifai_text_to_speech_error":"","_alt_title":"","ms-ems-related-posts":[],"footnotes":""},"audience":[3378],"content-type":[27],"job-role":[],"product":[3474],"property":[],"topic":[],"coauthors":[2903],"class_list":["post-7052","post","type-post","status-publish","format-standard","hentry","audience-it-professional","content-type-customer-stories","product-power-automate"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Building an Automation Center of Excellence with Microsoft Power Platform - Microsoft Power Platform Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/2021\/12\/10\/building-an-automation-center-of-excellence-with-microsoft-power-platform\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Building an Automation Center of Excellence with Microsoft Power Platform - Microsoft Power Platform Blog\" \/>\n<meta property=\"og:description\" content=\"Today, we are pleased to announce an Automation CoE Blueprint which customers can use to setup an automation program (RPA and other hyperautomation scenarios) in their organization and a limited private preview of Automation CoE Starter Kit, which is an implementation of our best practices (HEAT) that can be customized by organizations for their own needs.\" 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