{"id":9537,"date":"2023-01-27T17:00:00","date_gmt":"2023-01-28T01:00:00","guid":{"rendered":""},"modified":"2025-06-11T07:46:49","modified_gmt":"2025-06-11T14:46:49","slug":"your-ultimate-email-sentiment-analysis-solution","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/power-automate\/your-ultimate-email-sentiment-analysis-solution\/","title":{"rendered":"Your ultimate email sentiment analysis solution!"},"content":{"rendered":"<p>When you receive a negative message about your business, you&#8217;d probably want to address it as quickly as possible to <strong>reduce customer stress and maintain customer loyalty.<\/strong><\/p>\n<p>In this video, you&#8217;ll learn in <strong>1 minute<\/strong> how using Power Automate and Microsoft Teams can be integrated with AI Builder&#8217;s sentiment analysis prebuilt model <strong>to automatically detect the sentiment of incoming emails<\/strong>. If the email has a negative sentiment, the AI model will send you a notification right away so you can act quickly \u2013 leveling up your email management!<\/p>\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=qfmQAObXTHQ\" rel=\"noopener\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" alt=\"screenshot of a video thumbnail about Sentiment Analysis\" class=\"aligncenter wp-image-9538 size-full\" height=\"720\" src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2023\/01\/MicrosoftTeamsBlogPostSentiment-image.png\" width=\"1280\" srcset=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2023\/01\/MicrosoftTeamsBlogPostSentiment-image.webp 1280w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2023\/01\/MicrosoftTeamsBlogPostSentiment-image-300x169.webp 300w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2023\/01\/MicrosoftTeamsBlogPostSentiment-image-1024x576.webp 1024w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2023\/01\/MicrosoftTeamsBlogPostSentiment-image-768x432.webp 768w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/a><\/p>\n<p>The ability to integrate <a href=\"https:\/\/learn.microsoft.com\/ai-builder\/prebuilt-sentiment-analysis\" rel=\"noopener\" target=\"_blank\">AI Builder&#8217;s sentiment analysis<\/a> prebuilt model with Microsoft Teams will enable you to prioritize which emails to respond to first and avoid getting bogged down by emails that may not require immediate attention.<\/p>\n<p><strong><a href=\"https:\/\/www.youtube.com\/watch?v=qfmQAObXTHQ\" rel=\"noopener\" target=\"_blank\">Watch the video<\/a>, give it a try, and let us know about your experience in the comments.<\/strong><\/p>\n<p>Happy automation!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Want to level up your customer service game? 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