What is the Supported Employment Program?

To enable employment diversity and inclusion, Microsoft Real Estate and Facilities (RE&F) partners with vendors and employment agencies, creating job opportunities for people with intellectual/developmental disabilities (I/DD) at Microsoft facilities across the globe.

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Making a difference

The mission of Microsoft's Supported Employment program is simple: partner with vendors and local employment agencies to make a substantial difference in the lives of people with I/DD. People with I/DD face particular challenges in entering the job market. However, we believe that when people are hired into jobs that match their interests and abilities, and have support, they can become successful, productive workers. Having fulfilling employment promotes independence and helps people with disabilities become fully integrated members of the community.

Microsoft has an enduring commitment to fulfilling public responsibilities and serving the needs of people in communities worldwide, including those with disabilities. This commitment extends beyond products and services; it includes community and civic involvement. The Supported Employment program furthers these goals by creating opportunities for workers with I/DD to be employed by Microsoft vendors.

For more information, please contact supportedemployment@microsoft.com.

Providing opportunities

Workers with I/DD receive wages and benefits from their vendor employers, plus the social benefits of working alongside colleagues of all abilities.

Supported Employees have been hired into over 30 different job types, including:

  • Café ambassador
  • Shuttle fueler/washer
  • Move team support staff
  • Reception/office assistant
  • Mail processing clerk
  • Warehouse technician
  • Laboratory technician
  • Facility inspector
  • Day porter
  • Audio-visual assistant
  • Food service worker
  • Groundskeeper

Participating employment agencies

Microsoft has partnered with the following employment agencies specializing in supported employment for people with I/DD in Puget Sound. These agencies provide the high-quality training and support that is vital to the success of the Supported Employment program.

Brian Collins with the Breaking Barriers Business Leader award for Microsoft’s Real Estate & Facilities Supported Employment program

What’s new

Microsoft RE&F Supported Employment program accepts Breaking Barriers award
On September 23, at a sun-soaked awards ceremony in the beautiful PacMed building atop Seattle’s Beacon Hill, Disability Rights Washington presented Brian Collins with the Breaking Barriers Business Leader award for Microsoft’s Real Estate & Facilities Supported Employment program.

Microsoft has produced a Supported Employment Program Toolkit, a free and open document that other companies can use as a resource for launching a similar program. The Toolkit includes the program goals, components, values, partners, and processes. It also provides a library of helpful documents, such as job descriptions, program charter, the Request for Information form used to select employment agencies, and more.

We urge organizations to use this Toolkit to open the door to employment opportunities for individuals with I/DD.

Stay tuned to this page for updates to the Toolkit.

Download the Supported Employment Program Toolkit (PDF)