Because Microsoft is committed to promoting a positive work environment, we expect our suppliers and their employees, agents, and subcontractors to adhere to the same standards of conduct and behavior that we expect from our own employees while they are on Microsoft property or doing business with or on behalf of Microsoft.
We are committed to our mission of helping people and businesses throughout the world realize the highest levels of productivity and success. Achieving our mission isn’t just about building innovative technology, it’s also about who we are as a company and as individuals, how we manage our business internally, and how we work with customers, partners, governments, communities, and suppliers.
Supplier Code of Conduct (SCoC) SCoC Training Program FAQs

Supplier Code of Conduct (SCoC) Training Program

Microsoft expects Suppliers to act ethically and with integrity. Suppliers demonstrate this commitment by complying with our Supplier Code of Conduct (SCoC) and ensuring that their employees are trained on the SCoC. 

Training compliance: Suppliers will establish training measures for their managers, employees and agents to understand and to comply with the contents of the Supplier Code of Conduct, the applicable laws and regulations and generally recognized standards.

As of July 2019, below is an overview of the updates to the Supplier Code of Conduct Training Policy: 

  • In addition to the onboarding/pre-access training policy* managed by Microsoft, Suppliers are accountable to train all employees and agents working on Microsoft matters on an annual basis.
  • A refreshed Microsoft SCoC Training for Suppliers has been released in 26 languages and is publicly accessible to meet this accountability.
  • Suppliers are required to have a process and management system in place for administering and tracking annual training.

External Staff workers who are engaged in services for Microsoft, who will bill time to Microsoft, or who otherwise work on Microsoft matters are required to complete the SCoC training and agree to comply with the SCoC. External Staff includes Vendors/Agency Temps (Contractors), Business Guests, and Outsourced Staff.

*As part of the Microsoft External Staff setup process, External Staff workers receive an email notification (from External Operations at Microsoft) that provides a link to a third-party training site and requests that they complete the 30-minute online training. Once the External Staff worker completes the training, the process for granting access to Microsoft’s corporate network and/or buildings will proceed. The Microsoft onboarding process is automated; therefore, the only action required of the Supplier/Sponsor is to alert their External Staff that this training must be completed before they can obtain Microsoft access credentials.

Global implementations for Microsoft pre-access training policy


Icons representing geographies in which there are active SCoC implementations: Australia; APAC; Canada; GCR; Germany; India; Japan; LATAM; United Kingdom; United States

Global Implementation

*APAC countries include: Bangladesh, Brunei Darussalam, Cambodia, Christmas Island, Indonesia, South Korea, Malaysia, Myanmar, Nepal, New Zealand, Philippines, Singapore, Sri Lanka, Thailand, and Vietnam 

**GCR countries include: China, Hong Kong, Macau, and Taiwan

***LATAM countries include: Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Curacao, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Jamaica, Mexico, Panama, Paraguay, Peru, Puerto Rico, Trinidad and Tobago, Uruguay, and Venezuela

Future implementations of SCoC training will align to the international expansion of the External Staff Access Length Limits Policy.


World map showing geographies in which there are active SCoC implementations: Australia; APAC; Canada; GCR; Germany; India; Japan; LATAM; United Kingdom; United States