Siân Lindley

About

I am a social scientist on Alexandria, a project at the intersection of the Future of Work and Machine Intelligence at Microsoft Research in Cambridge. Through interdisciplinary work, we ship systems, produce user insights, and develop envisionments and prototypes.

I am currently researching human-AI collaboration in the context of enterprise knowledge applications, with a specific focus on sense-making, content reuse and remix, and cross-application workflows. While knowledge work is the primary focus here, I am also interested in front-line work.

Whilst at Microsoft I have also studied digital possessions (you can find out more by watching my TEDx talk), web use, technology for older adults, wearable cameras, messaging devices and situated displays. I have a PhD in Psychology from the University of York and an MSc in Human-Centred Computing Systems from the University of Sussex. I was a Lecturer at UCL before joining Microsoft in 2007.

News:

• Gigified Knowledge Work: Understanding Knowledge Gaps when Knowledge Work and On-Demand Work Intersect, first authored by Denise Wilkins, will be presented at CSCW 2022.
• I am co-organising a CHI 2022 workshop on Engaging with Automation. See Engaging with Automation – Workshop@CHI22 for further details.
• Enterprise Alexandria: Online High-Precision Enterprise Knowledge Base Construction with Typed Entities, first authored by John Winn, was presented at AKBC 2021.
• Actions and their Consequences? Implicit Interactions with Workplace Knowledge Bases, co-authored with Denise Wilkins and Britta Burlin, was presented at the CHI 2021 Workshop on Automation Experience at the Workplace.
• Recommending useful practices with intelligent systems: Design for sense-making, agency and contribution in frontline work, co-authored with Denise Wilkins, Reese Muntean and Britta Burlin, was presented at the CHI 2021 Workshop on on “This Seems to Work”: Designing Technological Systems with The Algorithmic Imaginations of Those Who Labor.
• Bedtime Window: A Field Study Connecting Bedrooms of Long-Distance Couples Using a Slow Photo-Stream and Shared Real-Time Inking, first authored by Jan Kučera, with James Scott and Patrick Olivier, won an Honorable Mention Award at CHI 2021.
• Designing AI Systems that make Organizational Knowledge Actionable, first authored by Denise Wilkins, with Max Meijer, Richard Banks and Britta Burlin, was published in Interactions.
• I continue in my role as Papers Co-Chair for CSCW, with Aleksandra Sarcevic and Shaowen Bardzell.