A woman sitting at a table with a laptop having a videocall

Meeting (the) Pandemic

Established: March 17, 2020

A Socially Intelligent Meetings project

In common with companies around the world, from March in 2020 Microsoft employees entered a prolonged period of mandatory working from home due to the COVID-19 pandemic. We wondered what would happen to employees’ effectiveness and collegiality as all meetings went remote. From April through August 2020 we recruited 849 employees to take part in a large scale study involving two month diaries and weekly polls. This ‘natural experiment’ highlighted the everyday reality of the difference in “being there” as against “being remote” in work situations.

We are now analyzing the data and developing publications and other outputs with respect to collaboration and meetings during- and post- COVID-19



Associated work



Cite the study:

Sean Rintel, Abigail Sellen, Advait Sarkar, Priscilla Wong, Damian Borowiec, Nancy Baym, Rachel Bergmann. (2020). 2020 Study of Microsoft Employee Experiences in Remote Meetings During COVID-19. Microsoft Research. https://www.microsoft.com/en-us/research/project/meeting-during-covid-19/



Project members

Portrait of Sean Rintel

Sean Rintel

Principal Researcher

Portrait of Abigail Sellen

Abigail Sellen

Distinguished Scientist and Lab Director

Portrait of Advait Sarkar

Advait Sarkar

Senior Researcher

Portrait of Nancy Baym

Nancy Baym

Senior Principal Research Manager

Portrait of Rachel Bergmann

Rachel Bergmann

Research Assistant


Previous project members

Portrait of Damian Borowiec

Damian Borowiec

Research Assistant 2021

PhD - Lancaster University

Portrait of Priscilla Wong

Priscilla Wong

Research Assistant 2020-2021