NetMedic helps operators perform detailed diagnosis in computer networks. It diagnoses not only generic faults (e.g., performance-related) but also application specfic faults (e.g., error codes). It identifies culprits at a fine granularity such as a process or firewall configuration. Our work focuses on both the algorithmic aspects of detailed diagnosis as well as the important task of explaining diagnostic reasoning to the operator.
Troubleshooting small networks, Jan 2010