While it can be a delicate and emotionally-laden topic, new
technological trends compel us to confront a range of
problems and issues about death and bereavement. This
area presents complex challenges and the associated
literature is extensive. In this paper we offer a way of
slicing through several perspectives in the social sciences to
see clearly a set of salient issues related to bereavement.
Following this, we present a theoretical lens to provide a
way of conceptualizing how the HCI community could
begin to approach such issues. We then report field
evidence from 11 in-depth interviews conducted with
bereaved participants and apply the proposed lens to unpack
key emergent problems and tensions. We conclude with a
discussion on how the HCI design space might be
sensitized to better support the social processes that unfold
when bereavement occurs.