{"id":993258,"date":"2024-05-02T11:52:24","date_gmt":"2024-05-02T18:52:24","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/research\/?post_type=msr-blog-post&#038;p=993258"},"modified":"2024-05-02T11:52:26","modified_gmt":"2024-05-02T18:52:26","slug":"ai-and-productivity-research-initiative","status":"publish","type":"msr-blog-post","link":"https:\/\/www.microsoft.com\/en-us\/research\/articles\/ai-and-productivity-research-initiative\/","title":{"rendered":"AI and Productivity Research Initiative"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2021\/03\/NFW_multi_WIN20_RemoteWorking_1400x788-1024x576.jpg\" alt=\"woman engaged in a virtual team meeting\" class=\"wp-image-734221\" srcset=\"https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2021\/03\/NFW_multi_WIN20_RemoteWorking_1400x788-1024x576.jpg 1024w, https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2021\/03\/NFW_multi_WIN20_RemoteWorking_1400x788-300x169.jpg 300w, https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2021\/03\/NFW_multi_WIN20_RemoteWorking_1400x788-768x432.jpg 768w, https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2021\/03\/NFW_multi_WIN20_RemoteWorking_1400x788-16x9.jpg 16w, https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2021\/03\/NFW_multi_WIN20_RemoteWorking_1400x788-1066x600.jpg 1066w, https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2021\/03\/NFW_multi_WIN20_RemoteWorking_1400x788-655x368.jpg 655w, https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2021\/03\/NFW_multi_WIN20_RemoteWorking_1400x788-343x193.jpg 343w, https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2021\/03\/NFW_multi_WIN20_RemoteWorking_1400x788-640x360.jpg 640w, https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2021\/03\/NFW_multi_WIN20_RemoteWorking_1400x788-960x540.jpg 960w, https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2021\/03\/NFW_multi_WIN20_RemoteWorking_1400x788-1280x720.jpg 1280w, https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2021\/03\/NFW_multi_WIN20_RemoteWorking_1400x788.jpg 1400w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Large language model-powered tools like Copilot have the potential to increase labor productivity more than any technology in a generation. Motivated by the significance of this moment, researchers from across Microsoft have come together to measure and improve the productivity impacts of Copilot, as well as understand and mitigate externalities.&nbsp;<\/p>\n\n\n\n<p>This group of researchers is part of Microsoft\u2019s broader <a class=\"msr-external-link glyph-append glyph-append-open-in-new-tab glyph-append-xsmall\" href=\"http:\/\/aka.ms\/nfw\" target=\"_blank\" rel=\"noopener noreferrer\">New Future of Work Initiative<span class=\"sr-only\"> (opens in new tab)<\/span><\/a>, which is our research effort to make work better as work rapidly changes, from hybrid work to AI.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-cta\"><a data-bi-type=\"button\" class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.microsoft.com\/en-us\/research\/publication\/early-llm-based-tools-for-enterprise-information-workers-likely-provide-meaningful-boosts-to-productivity\/\">Read the AI and Productivity Research Report, Edition One<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-columns alignwide are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"annotations \" data-bi-aN=\"citation\">\n\t<article class=\"annotations__list card depth-16 bg-body p-4 \">\n\t\t<div class=\"annotations__list-item\">\n\t\t\t\t\t\t<span class=\"annotations__type d-block text-uppercase font-weight-semibold text-neutral-300 small\">Publication<\/span>\n\t\t\t<a href=\"https:\/\/www.microsoft.com\/en-us\/research\/publication\/early-llm-based-tools-for-enterprise-information-workers-likely-provide-meaningful-boosts-to-productivity\/\" data-bi-cN=\"Early LLM-based Tools for Enterprise Information Workers Likely Provide Meaningful Boosts to Productivity\" data-external-link=\"false\" data-bi-aN=\"citation\" data-bi-type=\"annotated-link\" class=\"annotations__link font-weight-semibold text-decoration-none\"><span>Early LLM-based Tools for Enterprise Information Workers Likely Provide Meaningful Boosts to Productivity<\/span>&nbsp;<span class=\"glyph-in-link glyph-append glyph-append-chevron-right\" aria-hidden=\"true\"><\/span><\/a>\t\t\t\t\t\t\t<p class=\"annotations__caption text-neutral-400 mt-2\">December 5, 2023 | Alexia Cambon, Brent Hecht, Ben Edelman, Donald Ngwe, Sonia Jaffe, et al.<\/p>\n\t\t\t\t\t<\/div>\n\t<\/article>\n<\/div>\n\n\n\n<div class=\"annotations \" data-bi-aN=\"citation\">\n\t<article class=\"annotations__list card depth-16 bg-body p-4 \">\n\t\t<div class=\"annotations__list-item\">\n\t\t\t\t\t\t<span class=\"annotations__type d-block text-uppercase font-weight-semibold text-neutral-300 small\">Publication<\/span>\n\t\t\t<a href=\"https:\/\/doi.org\/10.48550\/arXiv.2302.06590\" data-bi-cN=\"Randomized Controlled Trial for Microsoft Security Copilot\" target=\"_blank\" rel=\"noopener noreferrer\" data-external-link=\"true\" data-bi-aN=\"citation\" data-bi-type=\"annotated-link\" class=\"annotations__link font-weight-semibold text-decoration-none\"><span>Randomized Controlled Trial for Microsoft Security Copilot<\/span>&nbsp;<span class=\"glyph-in-link glyph-append glyph-append-open-in-new-tab\" aria-hidden=\"true\"><\/span><\/a>\t\t\t\t\t\t\t<p class=\"annotations__caption text-neutral-400 mt-2\">November 30, 2023 | Benjamin G. Edelman, James Bono, Sida Peng, Roberto Rodriguez, and Sandra Ho<\/p>\n\t\t\t\t\t<\/div>\n\t<\/article>\n<\/div>\n\n\n\n<div class=\"annotations \" data-bi-aN=\"citation\">\n\t<article class=\"annotations__list card depth-16 bg-body p-4 \">\n\t\t<div class=\"annotations__list-item\">\n\t\t\t\t\t\t<span class=\"annotations__type d-block text-uppercase font-weight-semibold text-neutral-300 small\">Publication<\/span>\n\t\t\t<a href=\"https:\/\/papers.ssrn.com\/abstract=4648686\" data-bi-cN=\"Measuring the Impact of AI on Information Worker Productivity\" target=\"_blank\" rel=\"noopener noreferrer\" data-external-link=\"true\" data-bi-aN=\"citation\" data-bi-type=\"annotated-link\" class=\"annotations__link font-weight-semibold text-decoration-none\"><span>Measuring the Impact of AI on Information Worker Productivity<\/span>&nbsp;<span class=\"glyph-in-link glyph-append glyph-append-open-in-new-tab\" aria-hidden=\"true\"><\/span><\/a>\t\t\t\t\t\t\t<p class=\"annotations__caption text-neutral-400 mt-2\">November 29, 2023 | Benjamin G. Edelman, Donald Ngwe, and Sida Peng<\/p>\n\t\t\t\t\t<\/div>\n\t<\/article>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"annotations \" data-bi-aN=\"citation\">\n\t<article class=\"annotations__list card depth-16 bg-body p-4 \">\n\t\t<div class=\"annotations__list-item\">\n\t\t\t\t\t\t<span class=\"annotations__type d-block text-uppercase font-weight-semibold text-neutral-300 small\">Publication<\/span>\n\t\t\t<a href=\"https:\/\/papers.ssrn.com\/abstract=4648689\" data-bi-cN=\"Sound Like Me: Findings from a Randomized Experiment\" target=\"_blank\" rel=\"noopener noreferrer\" data-external-link=\"true\" data-bi-aN=\"citation\" data-bi-type=\"annotated-link\" class=\"annotations__link font-weight-semibold text-decoration-none\"><span>Sound Like Me: Findings from a Randomized Experiment<\/span>&nbsp;<span class=\"glyph-in-link glyph-append glyph-append-open-in-new-tab\" aria-hidden=\"true\"><\/span><\/a>\t\t\t\t\t\t\t<p class=\"annotations__caption text-neutral-400 mt-2\">November 8, 2023 | Spatharioti, Sofia Eleni, David M. Rothschild, Daniel G. Goldstein, and Jake M. Hofman<\/p>\n\t\t\t\t\t<\/div>\n\t<\/article>\n<\/div>\n\n\n\n<div class=\"annotations \" data-bi-aN=\"citation\">\n\t<article class=\"annotations__list card depth-16 bg-body p-4 \">\n\t\t<div class=\"annotations__list-item\">\n\t\t\t\t\t\t<span class=\"annotations__type d-block text-uppercase font-weight-semibold text-neutral-300 small\">Publication<\/span>\n\t\t\t<a href=\"https:\/\/arxiv.org\/abs\/2309.13063v1\" data-bi-cN=\"Using Large Language Models to Generate, Validate, and Apply User Intent Taxonomies\" target=\"_blank\" rel=\"noopener noreferrer\" data-external-link=\"true\" data-bi-aN=\"citation\" data-bi-type=\"annotated-link\" class=\"annotations__link font-weight-semibold text-decoration-none\"><span>Using Large Language Models to Generate, Validate, and Apply User Intent Taxonomies<\/span>&nbsp;<span class=\"glyph-in-link glyph-append glyph-append-open-in-new-tab\" aria-hidden=\"true\"><\/span><\/a>\t\t\t\t\t\t\t<p class=\"annotations__caption text-neutral-400 mt-2\">September 20, 2023 | Chirag Shah, Ryen W. White, Reid Andersen, Georg Buscher, Scott Counts, Sarathi Das, Ali Montazer, et al.<\/p>\n\t\t\t\t\t<\/div>\n\t<\/article>\n<\/div>\n\n\n\n<div class=\"annotations \" data-bi-aN=\"citation\">\n\t<article class=\"annotations__list card depth-16 bg-body p-4 \">\n\t\t<div class=\"annotations__list-item\">\n\t\t\t\t\t\t<span class=\"annotations__type d-block text-uppercase font-weight-semibold text-neutral-300 small\">Publication<\/span>\n\t\t\t<a href=\"https:\/\/www.microsoft.com\/en-us\/research\/publication\/the-impact-of-ai-on-developer-productivity-evidence-from-github-copilot\/\" data-bi-cN=\"The Impact of AI on Developer Productivity: Evidence from GitHub Copilot\" data-external-link=\"false\" data-bi-aN=\"citation\" data-bi-type=\"annotated-link\" class=\"annotations__link font-weight-semibold text-decoration-none\"><span>The Impact of AI on Developer Productivity: Evidence from GitHub Copilot<\/span>&nbsp;<span class=\"glyph-in-link glyph-append glyph-append-chevron-right\" aria-hidden=\"true\"><\/span><\/a>\t\t\t\t\t\t\t<p class=\"annotations__caption text-neutral-400 mt-2\">February 13, 2023 | Sida Peng, Eirini Kalliamvakou, Peter Cihon, and Mert Demirer<\/p>\n\t\t\t\t\t<\/div>\n\t<\/article>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"leads\">Leads<\/h3>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-thumbnail is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2017\/02\/PlaceholderHeadshot-150x150.png\" alt=\"placeholder icon\" class=\"wp-image-373376\" srcset=\"https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2017\/02\/PlaceholderHeadshot-150x150.png 150w, https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2017\/02\/PlaceholderHeadshot-180x180.png 180w, https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2017\/02\/PlaceholderHeadshot.png 200w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/figure>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading has-text-align-center\" id=\"alexia-cambon\">Alexia Cambon<\/h5>\n\n\n\n<p class=\"has-text-align-center\">Senior Director, <em>Future of Work Research<\/em><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-thumbnail is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2020\/03\/MCRprofile-150x150.png\" alt=\"Brent Hecht smiling at the camera\" class=\"wp-image-644184\" srcset=\"https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2020\/03\/MCRprofile-150x150.png 150w, https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2020\/03\/MCRprofile-300x300.png 300w, https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2020\/03\/MCRprofile-180x180.png 180w, https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2020\/03\/MCRprofile.png 360w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/figure>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading has-text-align-center\" id=\"brent-hecht\"><a href=\"https:\/\/www.microsoft.com\/en-us\/research\/people\/brhecht\/\">Brent Hecht<\/a><\/h5>\n\n\n\n<p class=\"has-text-align-center\">Director of Applied Science<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-thumbnail is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2015\/07\/MichaelSchwarz1BWsqr_2018-150x150.jpg\" alt=\"Michael Schwarz wearing glasses posing for the camera\" class=\"wp-image-472134\" srcset=\"https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2015\/07\/MichaelSchwarz1BWsqr_2018-150x150.jpg 150w, https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2015\/07\/MichaelSchwarz1BWsqr_2018-300x300.jpg 300w, https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2015\/07\/MichaelSchwarz1BWsqr_2018.jpg 600w, https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2015\/07\/MichaelSchwarz1BWsqr_2018-180x180.jpg 180w, https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2015\/07\/MichaelSchwarz1BWsqr_2018-360x360.jpg 360w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/figure>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading has-text-align-center\" id=\"michael-schwarz\"><a href=\"https:\/\/www.microsoft.com\/en-us\/research\/people\/mschwarz\/\">Michael Schwarz<\/a><\/h5>\n\n\n\n<p class=\"has-text-align-center\">Chief Economist<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-thumbnail is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2022\/06\/teevan-headshot0_square-150x150.jpg\" alt=\"Headshot of Jaime Teevan\" class=\"wp-image-856059\" srcset=\"https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2022\/06\/teevan-headshot0_square-150x150.jpg 150w, https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2022\/06\/teevan-headshot0_square-300x300.jpg 300w, https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2022\/06\/teevan-headshot0_square-1024x1024.jpg 1024w, https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2022\/06\/teevan-headshot0_square-768x768.jpg 768w, https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2022\/06\/teevan-headshot0_square-1536x1536.jpg 1536w, https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2022\/06\/teevan-headshot0_square-180x180.jpg 180w, https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2022\/06\/teevan-headshot0_square-360x360.jpg 360w, https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2022\/06\/teevan-headshot0_square.jpg 1789w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/figure>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading has-text-align-center\" id=\"jaime-teevan\"><a href=\"https:\/\/www.microsoft.com\/en-us\/research\/people\/teevan\/\">Jaime Teevan<\/a><\/h5>\n\n\n\n<p class=\"has-text-align-center\">Chief Scientist<\/p>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"leads\">Researchers<\/h3>\n\n\n\n<p>There are dozens of researchers from across Microsoft working on this initiative. The authors of the above papers are a great place to start. We\u2019ll be posting more work from more researchers as it becomes available!<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Large language model-powered tools like Copilot have the potential to increase labor productivity more than any technology in a generation. Motivated by the significance of this moment, researchers from across Microsoft have come together to measure and improve the productivity impacts of Copilot, as well as understand and mitigate externalities.&nbsp; This group of researchers is [&hellip;]<\/p>\n","protected":false},"author":42735,"featured_media":0,"template":"","meta":{"msr-url-field":"","msr-podcast-episode":"","msrModifiedDate":"","msrModifiedDateEnabled":false,"ep_exclude_from_search":false,"_classifai_error":"","msr-content-parent":717493,"msr_hide_image_in_river":0,"footnotes":""},"research-area":[],"msr-locale":[268875],"msr-post-option":[],"class_list":["post-993258","msr-blog-post","type-msr-blog-post","status-publish","hentry","msr-locale-en_us"],"msr_assoc_parent":{"id":717493,"type":"project"},"_links":{"self":[{"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-blog-post\/993258","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-blog-post"}],"about":[{"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/types\/msr-blog-post"}],"author":[{"embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/users\/42735"}],"version-history":[{"count":8,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-blog-post\/993258\/revisions"}],"predecessor-version":[{"id":1030572,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-blog-post\/993258\/revisions\/1030572"}],"wp:attachment":[{"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/media?parent=993258"}],"wp:term":[{"taxonomy":"msr-research-area","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/research-area?post=993258"},{"taxonomy":"msr-locale","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-locale?post=993258"},{"taxonomy":"msr-post-option","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-post-option?post=993258"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}