{"id":1153267,"date":"2025-10-23T12:32:50","date_gmt":"2025-10-23T19:32:50","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/research\/?post_type=msr-research-item&#038;p=1153267"},"modified":"2025-10-23T12:32:50","modified_gmt":"2025-10-23T19:32:50","slug":"validating-llm-as-a-judge-systems-under-rating-indeterminacy","status":"publish","type":"msr-research-item","link":"https:\/\/www.microsoft.com\/en-us\/research\/publication\/validating-llm-as-a-judge-systems-under-rating-indeterminacy\/","title":{"rendered":"Validating LLM-as-a-Judge Systems under Rating Indeterminacy"},"content":{"rendered":"<p>The LLM-as-a-judge paradigm, in which a judge LLM system replaces human raters in rating the outputs of other generative AI (GenAI) systems, plays a critical role in scaling and standardizing GenAI evaluations. To validate such judge systems, evaluators assess human&#8211;judge agreement by first collecting multiple human ratings for each item in a validation corpus, then aggregating the ratings into a single, per-item gold label rating. For many items, however, rating criteria may admit multiple valid interpretations, so a human or LLM rater may deem multiple ratings&#8221;reasonable&#8221;or&#8221;correct&#8221;. We call this condition rating indeterminacy. Problematically, many rating tasks that contain rating indeterminacy rely on forced-choice elicitation, whereby raters are instructed to select only one rating for each item. In this paper, we introduce a framework for validating LLM-as-a-judge systems under rating indeterminacy. We draw theoretical connections between different measures of judge system performance under different human&#8211;judge agreement metrics, and different rating elicitation and aggregation schemes. We demonstrate that differences in how humans and LLMs resolve rating indeterminacy while responding to forced-choice rating instructions heavily bias LLM-as-a-judge validation. Through extensive experiments involving 11 real-world rating tasks and 8 commercial LLMs, we show that standard validation approaches that rely upon forced-choice ratings select judge systems that are highly suboptimal, performing as much as 30% worse than judge systems selected by our approach that uses multi-label&#8221;response set&#8221;ratings to account for rating indeterminacy. We conclude with concrete recommendations for more principled approaches to LLM-as-a-judge validation.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The LLM-as-a-judge paradigm, in which a judge LLM system replaces human raters in rating the outputs of other generative AI (GenAI) systems, plays a critical role in scaling and standardizing GenAI evaluations. To validate such judge systems, evaluators assess human&#8211;judge agreement by first collecting multiple human ratings for each item in a validation corpus, then [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"msr-url-field":"","msr-podcast-episode":"","msrModifiedDate":"","msrModifiedDateEnabled":false,"ep_exclude_from_search":false,"_classifai_error":"","msr-author-ordering":null,"msr_publishername":"","msr_publisher_other":"","msr_booktitle":"","msr_chapter":"","msr_edition":"","msr_editors":"","msr_how_published":"","msr_isbn":"","msr_issue":"","msr_journal":"","msr_number":"","msr_organization":"","msr_pages_string":"","msr_page_range_start":"","msr_page_range_end":"","msr_series":"","msr_volume":"","msr_copyright":"","msr_conference_name":"NeurIPS 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