{"id":160076,"date":"2005-11-14T00:00:00","date_gmt":"2005-11-14T00:00:00","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/research\/msr-research-item\/suremail-notification-overlay-for-email-reliability\/"},"modified":"2025-08-29T08:53:04","modified_gmt":"2025-08-29T15:53:04","slug":"suremail-notification-overlay-for-email-reliability","status":"publish","type":"msr-research-item","link":"https:\/\/www.microsoft.com\/en-us\/research\/publication\/suremail-notification-overlay-for-email-reliability\/","title":{"rendered":"SureMail: Notification Overlay for Email Reliability"},"content":{"rendered":"<div class=\"asset-content\">\n<p>We consider the problem of silent email loss in the Internet. Some recent studies have reported loss rates of 0.5-1%, which indicates that the problem is significant, especially since email loss can impose a high cost. We present SureMail, a system designed to address the silent email loss problem. SureMail augments the existing SMTP-based email system with a notification overlay to make intended recipients aware of email they might be missing. Our design addresses several challenges including avoiding dependence on support from the email infrastructure, placing minimal demands on users, preventing spammers from subverting the system, and maintaining the privacy of users.<\/p>\n<\/div>\n<p><!-- .asset-content --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We consider the problem of silent email loss in the Internet. Some recent studies have reported loss rates of 0.5-1%, which indicates that the problem is significant, especially since email loss can impose a high cost. We present SureMail, a system designed to address the silent email loss problem. SureMail augments the existing SMTP-based email [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"msr-url-field":"","msr-podcast-episode":"","msrModifiedDate":"","msrModifiedDateEnabled":false,"ep_exclude_from_search":false,"_classifai_error":"","msr-author-ordering":null,"msr_publishername":"Association for Computing Machinery, Inc.","msr_publisher_other":"","msr_booktitle":"","msr_chapter":"","msr_edition":"","msr_editors":"","msr_how_published":"","msr_isbn":"","msr_issue":"","msr_journal":"","msr_number":"","msr_organization":"","msr_pages_string":"","msr_page_range_start":"","msr_page_range_end":"","msr_series":"","msr_volume":"","msr_copyright":"Copyright \u00a9 2007 by the Association for Computing Machinery, Inc. Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, to republish, to post on servers, or to redistribute to lists, requires prior specific permission and\/or a fee. Request permissions from Publications Dept, ACM Inc., fax +1 (212) 869-0481, or permissions@acm.org. The definitive version of this paper can be found at ACM's Digital Library --http:\/\/www.acm.org\/dl\/.","msr_conference_name":"HotNets IV","msr_doi":"","msr_arxiv_id":"","msr_s2_paper_id":"","msr_mag_id":"","msr_pubmed_id":"","msr_other_authors":"Dilip Joseph","msr_other_contributors":"","msr_speaker":"","msr_award":"","msr_affiliation":"","msr_institution":"","msr_host":"","msr_version":"","msr_duration":"","msr_original_fields_of_study":"","msr_release_tracker_id":"","msr_s2_match_type":"","msr_citation_count_updated":"","msr_published_date":"2005-11-14","msr_highlight_text":"","msr_notes":"","msr_longbiography":"","msr_publicationurl":"","msr_external_url":"","msr_secondary_video_url":"","msr_conference_url":"","msr_journal_url":"","msr_s2_pdf_url":"","msr_year":0,"msr_citation_count":0,"msr_influential_citations":0,"msr_reference_count":0,"msr_s2_match_confidence":0,"msr_microsoftintellectualproperty":true,"msr_s2_open_access":false,"msr_s2_author_ids":[],"msr_pub_ids":[],"msr_hide_image_in_river":null,"footnotes":""},"msr-research-highlight":[],"research-area":[13547],"msr-publication-type":[193716],"msr-publisher":[],"msr-focus-area":[],"msr-locale":[268875],"msr-post-option":[],"msr-field-of-study":[],"msr-conference":[],"msr-journal":[],"msr-impact-theme":[],"msr-pillar":[],"class_list":["post-160076","msr-research-item","type-msr-research-item","status-publish","hentry","msr-research-area-systems-and-networking","msr-locale-en_us"],"msr_publishername":"Association for Computing Machinery, Inc.","msr_edition":"","msr_affiliation":"","msr_published_date":"2005-11-14","msr_host":"","msr_duration":"","msr_version":"","msr_speaker":"","msr_other_contributors":"","msr_booktitle":"","msr_pages_string":"","msr_chapter":"","msr_isbn":"","msr_journal":"","msr_volume":"","msr_number":"","msr_editors":"","msr_series":"","msr_issue":"","msr_organization":"","msr_how_published":"","msr_notes":"","msr_highlight_text":"","msr_release_tracker_id":"","msr_original_fields_of_study":"","msr_download_urls":"","msr_external_url":"","msr_secondary_video_url":"","msr_longbiography":"","msr_microsoftintellectualproperty":1,"msr_main_download":"209324","msr_publicationurl":"","msr_doi":"","msr_publication_uploader":[{"type":"file","viewUrl":"https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2016\/02\/hotnets05.pdf","id":"209324","title":"hotnets05.pdf","label_id":"243109","label":0}],"msr_related_uploader":"","msr_citation_count":0,"msr_citation_count_updated":"","msr_s2_paper_id":"","msr_influential_citations":0,"msr_reference_count":0,"msr_arxiv_id":"","msr_s2_author_ids":[],"msr_s2_open_access":false,"msr_s2_pdf_url":null,"msr_attachments":[{"id":209324,"url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2016\/02\/hotnets05.pdf"}],"msr-author-ordering":[{"type":"user_nicename","value":"Sharad Agarwal","user_id":33489,"rest_url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/microsoft-research\/v1\/researchers?person=Sharad Agarwal"},{"type":"user_nicename","value":"Venkat Padmanabhan","user_id":33180,"rest_url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/microsoft-research\/v1\/researchers?person=Venkat Padmanabhan"},{"type":"text","value":"Dilip Joseph","user_id":0,"rest_url":false}],"msr_impact_theme":[],"msr_research_lab":[199565],"msr_event":[],"msr_group":[1089753,1148488],"msr_project":[169706],"publication":[],"video":[],"msr-tool":[],"msr_publication_type":"inproceedings","related_content":{"projects":[{"ID":169706,"post_title":"NetHealth","post_name":"nethealth","post_type":"msr-project","post_date":"2007-01-06 11:11:47","post_modified":"2017-06-01 13:39:19","post_status":"publish","permalink":"https:\/\/www.microsoft.com\/en-us\/research\/project\/nethealth\/","post_excerpt":"Overview Networks are being deployed extensively in large corporations, small offices, and homes. However, a significant number of \"pain points\" remain for end-users and network administrators. To resolve complaints quickly and efficiently, network administrators need tools that can assist them in detecting, isolating, diagnosing, and correcting faults. Furthermore, such tools should also detect network security breaches, possibly caused by innocent employees. 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