{"id":161674,"date":"2011-06-01T00:00:00","date_gmt":"2011-06-01T00:00:00","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/research\/msr-research-item\/cutting-chai-jugaad-and-here-pheri-towards-a-ubicomp-for-a-global-community\/"},"modified":"2018-10-16T22:11:08","modified_gmt":"2018-10-17T05:11:08","slug":"cutting-chai-jugaad-and-here-pheri-towards-a-ubicomp-for-a-global-community","status":"publish","type":"msr-research-item","link":"https:\/\/www.microsoft.com\/en-us\/research\/publication\/cutting-chai-jugaad-and-here-pheri-towards-a-ubicomp-for-a-global-community\/","title":{"rendered":"Cutting chai, Jugaad, and Here Pheri: Towards a UbiComp for a Global community"},"content":{"rendered":"<div class=\"asset-content\">\n<p>This paper attempts to re-imagine ubiquitous\u00a0computing and technologies for populations in resource-poor,\u00a0digitally unstable, and diversely literate environments.\u00a0Extending UbiComp\u2019s frame of reference to include\u00a0any ICT with a ubiquitous presence, we articulate how\u00a0technologies are adopted, accessed, used, and diffused in\u00a0three urban slums of India. We showcase important local\u00a0practices surrounding technology diffusion and their\u00a0widespread implications for entrenching ICT use through\u00a0sharing, learning, training, renewing, and extending use\u00a0and access. We do this by discussing three main processes\u00a0at the intersection of technology consumption, resource\u00a0constraints, and cultural production specific to low-income\u00a0communities in India: Cutting Chai or sharing technology\u00a0ownership and maintenance to cut costs, Jugaad or workarounds\u00a0in the face of resource constraints, and Here Pheri\u00a0or gray market activity that subvert legal business processes.<br \/>\nWe also suggest a few design principles to provoke\u00a0new kinds of inquiry and practice in the design and\u00a0implementation of UbiComp for a global community.<\/p>\n<\/div>\n<p><!-- .asset-content --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This paper attempts to re-imagine ubiquitous\u00a0computing and technologies for populations in resource-poor,\u00a0digitally unstable, and diversely literate environments.\u00a0Extending UbiComp\u2019s frame of reference to include\u00a0any ICT with a ubiquitous presence, we articulate how\u00a0technologies are adopted, accessed, used, and diffused in\u00a0three urban slums of India. We showcase important local\u00a0practices surrounding technology diffusion and their\u00a0widespread implications for entrenching ICT [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"msr-url-field":"","msr-podcast-episode":"","msrModifiedDate":"","msrModifiedDateEnabled":false,"ep_exclude_from_search":false,"_classifai_error":"","msr-author-ordering":null,"msr_publishername":"Springer Verlag","msr_publisher_other":"","msr_booktitle":"","msr_chapter":"","msr_edition":"Personal and Ubiquitous Computing","msr_editors":"","msr_how_published":"","msr_isbn":"","msr_issue":"","msr_journal":"Personal and Ubiquitous Computing","msr_number":"","msr_organization":"","msr_pages_string":"553-564","msr_page_range_start":"553","msr_page_range_end":"564","msr_series":"","msr_volume":"15","msr_copyright":"","msr_conference_name":"","msr_doi":"","msr_arxiv_id":"","msr_s2_paper_id":"","msr_mag_id":"","msr_pubmed_id":"","msr_other_authors":"","msr_other_contributors":"","msr_speaker":"","msr_award":"","msr_affiliation":"","msr_institution":"","msr_host":"","msr_version":"","msr_duration":"","msr_original_fields_of_study":"","msr_release_tracker_id":"","msr_s2_match_type":"","msr_citation_count_updated":"","msr_published_date":"2011-04-27","msr_highlight_text":"","msr_notes":"","msr_longbiography":"","msr_publicationurl":"http:\/\/www.springerlink.com\/content\/w153t472ku025920\/fulltext.pdf","msr_external_url":"","msr_secondary_video_url":"","msr_conference_url":"","msr_journal_url":"","msr_s2_pdf_url":"","msr_year":2011,"msr_citation_count":0,"msr_influential_citations":0,"msr_reference_count":0,"msr_s2_match_confidence":0,"msr_microsoftintellectualproperty":true,"msr_s2_open_access":false,"msr_s2_author_ids":[],"msr_pub_ids":[],"msr_hide_image_in_river":0,"footnotes":""},"msr-research-highlight":[],"research-area":[13554,13559,13568],"msr-publication-type":[193715],"msr-publisher":[],"msr-focus-area":[],"msr-locale":[268875],"msr-post-option":[],"msr-field-of-study":[],"msr-conference":[],"msr-journal":[],"msr-impact-theme":[],"msr-pillar":[],"class_list":["post-161674","msr-research-item","type-msr-research-item","status-publish","hentry","msr-research-area-human-computer-interaction","msr-research-area-social-sciences","msr-research-area-technology-for-emerging-markets","msr-locale-en_us"],"msr_publishername":"Springer Verlag","msr_edition":"Personal and Ubiquitous Computing","msr_affiliation":"","msr_published_date":"2011-04-27","msr_host":"","msr_duration":"","msr_version":"","msr_speaker":"","msr_other_contributors":"","msr_booktitle":"","msr_pages_string":"553-564","msr_chapter":"","msr_isbn":"","msr_journal":"Personal and Ubiquitous Computing","msr_volume":"15","msr_number":"","msr_editors":"","msr_series":"","msr_issue":"","msr_organization":"","msr_how_published":"","msr_notes":"","msr_highlight_text":"","msr_release_tracker_id":"","msr_original_fields_of_study":"","msr_download_urls":"","msr_external_url":"","msr_secondary_video_url":"","msr_longbiography":"","msr_microsoftintellectualproperty":1,"msr_main_download":"351398","msr_publicationurl":"http:\/\/www.springerlink.com\/content\/w153t472ku025920\/fulltext.pdf","msr_doi":"","msr_publication_uploader":[{"type":"file","title":"cutting_chai","viewUrl":"https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2011\/06\/cutting_chai.pdf","id":351398,"label_id":0},{"type":"url","title":"http:\/\/www.springerlink.com\/content\/w153t472ku025920\/fulltext.pdf","viewUrl":false,"id":false,"label_id":0}],"msr_related_uploader":"","msr_citation_count":0,"msr_citation_count_updated":"","msr_s2_paper_id":"","msr_influential_citations":0,"msr_reference_count":0,"msr_arxiv_id":"","msr_s2_author_ids":[],"msr_s2_open_access":false,"msr_s2_pdf_url":null,"msr_attachments":[{"id":0,"url":"http:\/\/www.springerlink.com\/content\/w153t472ku025920\/fulltext.pdf"}],"msr-author-ordering":[{"type":"user_nicename","value":"nimmir","user_id":33108,"rest_url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/microsoft-research\/v1\/researchers?person=nimmir"},{"type":"text","value":"Nithya Sambasivan","user_id":0,"rest_url":false}],"msr_impact_theme":[],"msr_research_lab":[199562],"msr_event":[],"msr_group":[144784],"msr_project":[],"publication":[],"video":[],"msr-tool":[],"msr_publication_type":"article","related_content":[],"_links":{"self":[{"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-research-item\/161674","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-research-item"}],"about":[{"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/types\/msr-research-item"}],"version-history":[{"count":3,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-research-item\/161674\/revisions"}],"predecessor-version":[{"id":542751,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-research-item\/161674\/revisions\/542751"}],"wp:attachment":[{"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/media?parent=161674"}],"wp:term":[{"taxonomy":"msr-research-highlight","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-research-highlight?post=161674"},{"taxonomy":"msr-research-area","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/research-area?post=161674"},{"taxonomy":"msr-publication-type","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-publication-type?post=161674"},{"taxonomy":"msr-publisher","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-publisher?post=161674"},{"taxonomy":"msr-focus-area","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-focus-area?post=161674"},{"taxonomy":"msr-locale","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-locale?post=161674"},{"taxonomy":"msr-post-option","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-post-option?post=161674"},{"taxonomy":"msr-field-of-study","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-field-of-study?post=161674"},{"taxonomy":"msr-conference","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-conference?post=161674"},{"taxonomy":"msr-journal","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-journal?post=161674"},{"taxonomy":"msr-impact-theme","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-impact-theme?post=161674"},{"taxonomy":"msr-pillar","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-pillar?post=161674"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}