Build business resilience with responsive sales and service

Stay connected to customers and employees—across channels and in the midst of rapid change—by learning from each interaction and rapidly responding with meaningful engagements.

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Try Dynamics 365 Sales Professional free

Learn how to engage buyers like never before with a free trial.

Try Dynamics 365 Customer Service Professional free

Explore how to drive empathetic experiences with a free trial.

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Learn how companies are adapting to a disrupted world

Hear about ways to help your business succeed as author and tech journalist Gemma Milne discusses innovation and resilience in weekly podcast conversations with business leaders.

Welcome to the future of business resilience

Protect and grow your topline by enabling your teams with the insights to build lasting customer relationships.

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How customers are driving resilience

“Our sales team uses Dynamics 365 Sales to respond to questions with real-time insights, be proactive about opportunities, and get proposals generated more quickly than before”

Tom Forster, Rockwell Automation

“Using Microsoft Dynamics 365 and Adobe Marketing Cloud, we’re able to serve up personalized content to every individual, and that builds trust and long-term relationships.”

Jenn Galantini, 24 Hour Fitness

“With DefenseReady, customers no longer have to ask personnel to pull multiple reports to understand their operations. The solution provides users with immediate, actionable data to facilitate dynamic reporting and analysis.”

Command Sergeant Major Chris Faris, Defense Ready

“We use Dynamics 365 for Customer Service as the backbone for enhancing the patient experience and to provide frictionless access to Inspira clinical resources.”

Tom Pacek, Inspira Health Network

“We can see things better; we can have a more clear-cut vision of what we’re trying to do as a company: numbers wise, dollars wise, and so forth.”

Tina Brown, Weeks Roses

Resources to help you build quality customer engagements

Keep consumers connected with your business

How to foster customer relationships at a critical time

Adapt to a rapidly changing environment

Everything you need to stay connected to customers

Create the perfect solution for your goals by using exactly the products you need.

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Return to the workplace safely

Give your sales and service teams the confidence to return to the workplace with customizable solutions designed to determine workplace readiness and manage employee health and safety protocols.

 

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