Ratings and reviews

Average customer rating

0 stars out of 5
261 ratings

Rating snapshot

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5 stars out of 5
· 1/13/2016

I live this app😊. It gives me accurate information on train arrivals and departures and is a great tool for travel. The only thing I would like to see is a better way to connect to my Guest rewards.

2 stars out of 5
· 1/15/2016
no longer retrieves reservations - index out of range

This needs to be updated to work with Amtrak's current reservation system.

3 stars out of 5
· 11/24/2015

When the app finds new travel, 5 stars. When it errors out for multiple days in a row, 1 star. Splitting the difference gives 3 stars. Glad to see Amtrak get aboard the WP platform but performance is suspect at times.

1 stars out of 5
· 10/2/2015

I love trains and have always wanted to go on a trip from Wisconsin nearest my house no bus stops and go somewhere in California roundtrip... But when u use this app to try to try and plan a spontaneous trip u found it hard to find everything. I use the location option and it just shows me a map with no stations listed. Trying to scroll through to Wisconsin is a pain...once all setting a chosen is always told me to try another station....why? I want to get from here to there using your service you figure out a way for me to get there and provide me options and prices....1 star at best until all is fixed.

5 stars out of 5
· 9/26/2015

Simple, clean, and effective. I've used it many times to book tickets, change reservations on the go, and check-in without issue. Thanks for the support Amtrak!

5 stars out of 5
· 9/5/2015

Great app for people who use Amtrak, simple, informative, relevant info.

1 stars out of 5
· 2/2/2016

I am reporting a bug. Try to retrieve my reservation. I can't. Index out of range. Please fix bug

1 stars out of 5
· 9/30/2015

Very bad. It does not list your upcoming trips and when you try to find a trip, you receive an error message. Need a lot of work.

5 stars out of 5
· 7/21/2015

Fantastic! Makes ordering tickets simple, and saves printing since you can display the code for scanning by the Amtrak team member. Great app!

2 stars out of 5
· 6/28/2015

Looking at the status of trains works, which is nice because Cortana does not have Amtrak train routes built in. Whenever I try to look at the cost of a ticket between destinations the app reports some error. So I can't plan a trip using the app. This app is good for tracking trains, but not good to planing a trip using trains.

stars out of 5
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App details


Version notes

We have expanded the eTicket capability to include Multi-Ride and Monthly reservations. They can be retrieved and scanned by Amtrak conductors the same as tickets for regular travel. If you are logged into your account on Amtrak.com when you purchase the pass you will see it on your trip list.


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