Ratings and reviews

Average customer rating

0 stars out of 5
117 ratings

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1 stars out of 5
· 12/22/2015
really bad service

The service was really bad in Brazil. I'm not sure if this is a Boingo thing or their partners. Boingo should try to work with it's partners to make sure things work properly. The other thing is that the app would say 1,000,000 locations world-wide. I found more often than not that the Wi-Fi connection that I wanted/needed was not one of those 1,000,000.

1 stars out of 5
· 10/13/2015
Does not show hotspots when zoomed in

The app shows a set of clusters where hotspots are supposed to be, you zoom-in and click on it, the app zooms in even more and it does not shows any hotspots. USELESS!

3 stars out of 5
· 3/15/2014
A good way to find your location...but to connect?

This app just doesn't always work when connecting up to a new wifi. I travel and connect to free wifi several times a week. Boingo Wi-Finder will display your location on a map...which is great. But does not always hook up. I have to manually connect more times than with Boingo.

5 stars out of 5
· 11/22/2015
Great for rookie

Hey; been out of loop but getting with the chromebook; looks helpful-any other to "autolink" to "wifi hot spot on the run"?

5 stars out of 5
· 2/5/2016
east has these season's winter

The winters when the storms come and NO towers!!!The cost in ct is totally awful for the under paid slaves who work for the resturants- tco-bell- Mcdonalds= burger king ect.. Then hearing the teachers crying about their wages. Try living on the med wages!!! They say they should of gone no to school. will maybe if the teacher taught them better they the underpaid slaves would have better jobs !!! You get better pensions=summers of- holidays ect So stop your crying !!! But thins boingo wi=finder is greater because us underpaid slaves can't afford to pay extra cost for the net!!!

1 stars out of 5
· 12/29/2015
Windows tablets don't count as tablets

Finally got this to work, but Boingo considers my HP Stream7 tablet to be a PC and not supported by my tablet-only account! Major waste of time.

3 stars out of 5
· 12/21/2015
Spotty performance

Only works once in a while

1 stars out of 5
· 12/21/2013
Confusing and rarely used

Many times when it starts the logo continuously rocks back and forth. It should let you know there are none in range. It also shows networks that are not free. I travel most weeks and have found free service 9 out 10 without Boingo. And typically on the 10 one I can't find service from Boingo.

5 stars out of 5
· 3/16/2014

I LOVE IT !! Got it a few years back and recommended it to several friends. When finally my fiancé and I stayed at a hotel that charged high dollar to use their wifi. So he tried Boingo and he is now bragging to his friends. Thanks Boingo !!

1 stars out of 5
· 6/29/2013
App has something wrong with it

I need to uninstall and reinstall my app because it will not work.

stars out of 5


  • Simplified connection experience
  • Automatic toast notifications when a Boingo hotspot is nearby
  • Immersive, full-screen map experience in the app or via the Search charm
  • Search for hotspots by keywords
  • Get driving directions in the app from your current location to any Boingo hotspot

App details

Version notes

This update now zooms the user to the street level when they search Boingo hotspot via the System Charms.

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