Ratings and reviews

Average customer rating

3.8
160 ratings

Rating snapshot

  1. 5
    50%
    80
  2. 4
    16%
    26
  3. 3
    10%
    16
  4. 2
    8%
    13
  5. 1
    15%
    25
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Reviewer 5699 · 8/26/2015
Great app, needs an update

I like that it labels my initial photos for me, but I would like it to prompt for a label after taking damage photos. It would be nice to make estimate notes, rather than line notes only. Feels clunky when you have to go back to your CPU to add notes and lock. With the new windows 10 update on the tablet software the camera only says "initializing" when trying to take the vin photo. My app now will lock up during photos as well with the windows update. This has made my job a lot easier over all. I feel my issues are likely more with windows 10 than C1.

Reviewer 8352 · 8/4/2015
Useful

The app works pretty well and I love using it for my discovery process. Helps a lot with tow-ins as well! Would love to be able to add notes to the file aside from on the estimate line.

Jennifer · 7/24/2015
Our thoughts on CCC ONE Touch

We've been using the tablet & app for around 4 months and have been happy with the ease of use and find they have helped us be more efficient overall. Our biggest complaint is the locking up of the app while we are in the middle of writing an estimate or taking pictures. When this happens we loose all our information placed in the estimate, because we have to restart the tablet, which is extremely frustrating. We've spoken with CCC support and were advised to reinstall the app. Since the reinstall the incidents of locking up are less but still occur. We've been pleased with recent updates to the platform. We are especially relieved when we have any app or internet issues to know that we won't loose our work.

Reviewer 8725 · 5/3/2015
All good

Needs a few upgrades. Like being able to lock estimates and supplements and upload them.

Reviewer 6303 · 6/25/2015
good app

i'd like to be able to adjust all my account settings but otherwise this app works pretty well.

Darlings · 1/30/2015
Vin scan doesn't work

Doesn't work as advertised. Vin scan doesn't work been waiting months and you still haven't fixed it. Not acceptable we purchase what you recommended and now you can't make the vin scanner work

David · 11/18/2014
Great improvement.

CCC is making great strides as an industry leader. Works great, just need to update the ability to lock files.

Sean · 11/13/2014
Getting better every update

Quickly becoming a must have for day to day business. Still lacks a few core CCC functions, but makes up for it with all of the other benefits of being able to operate while mobile. Looking forward to watching this evolve.

Larry · 10/6/2014
Still needs work

Still can not sort vehicles in production schedule. Makes it very difficult to locate a file when you have a large shop.

Mike · 7/8/2014
Quick time saver

So fast and easy to use

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Features

  • VIN scan (barcode and QR code)
  • Photo capture
  • Automatic photo labelling
  • Vehicle options
  • MOTOR database
  • Improved vehicle graphics
  • Write/edit estimates and supplements
  • Insurance assignments
  • Realtime synchronization to CCC ONE desktop
  • Designed for touch screens

App details


Version notes

Introducing Signature Templates: giving you the power to capture customer signatures using CCC ONE Touch. Signature templates are available to CCC ONE Repair Workflow customers and can be configured with custom verbiage under the Repair Facility profile in CCC ONE desktop. Bug Fix: VIN Scan on Windows 10 devices now fixed To use this feature on CCC ONE Touch, open a workfile, swipe down from the top to revel the upper menu bar. Select the Sign button on the right-hand side of the bar to launch the signing wizard. Choose one or more templates and tap the Next button. The customer can use their finger to sign the tablet screen. Signed documents will show up as PDF attachments to the workfile. They can also be printed from CCC ONE Touch.


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